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Crowne Plaza London - The City

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#184 of 1,089 Hotels in London
Certificate of Excellence
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Crowne Plaza London - The City
Crowne Plaza London - The City
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2,266 Reviews from our TripAdvisor Community

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Showing 1,954: English reviews
Walsall, United Kingdom
Reviewed 16 February 2015

From the moment we walked through the door we felt like we were in complete and utter luxury. The staff when we checked in were so lovely & friendly. We were staying on the 6th floor so we used the lift which was a bit tricky at first as you had to use your room key to activiate which floor...

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Helpful?
Thank Rachel C
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Rachel C Wow! Thank you for your fantstatic review! I am so happy that both the property and staff contributed to what sounds like a special stay. We take great pleasure in providing a 'Great Hotel Guests Love' so I am delighted we achieved this for you. On behalf of everyone here at the hotel thank you for sharing...

Edinburgh, United Kingdom
Reviewed 15 February 2015 via mobile

Situated across from Blackfriars tube station this hotel is a fantastic place to base yourself for a weekend or trip to London. My girlfriend and I rated the rooms very highly with all the required mod cons inc air con/ fan heater. Staff were on a whole very helpful with any queries although one of the concierges told us there...

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1Thank Balloch7
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Balloch7, I am delighted to see that you and your girlfriend enjoyed your stay with us recently at Crowne Plaza London-The City. We take great pride on the standard and cleanliness of our rooms so thank you for highlighting your regard for our efforts. I apologise that there was some confusion with our concierge and the restaurant you were...

West Cumbria
Reviewed 11 February 2015

I stayed here for one night while in London on business - id asked for a quiet room and got one, which was excellent, it was facing inwards to the hotel and as a new restaurant was being built had an opaque cover on the window which mad the room dark, which I wouldn't have minded at all if the...

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1Thank WestCumbriaClaire
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear WestCumbriaClaire, Thank you for taking the time to share some very important feedback with us about your recent stay at the hotel. I am devastated about the condition of your room as this is not the standard of maintenance or cleanliness we want to be associated here at Crowne Plaza London-The City. I appreciate your graciousness however describing this...

Milton Keynes
Reviewed 11 February 2015

I travel a lot with work so I have some IHG points to use up, I booked the Crowne Plaza because it was in the heart of the area we wanted to be and not on recommendation. The service was fantastic, (Simon reception special mention). As an IHG member they upgraded me which was nice ;-) We did not eat...

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Helpful?
Thank Tim H
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Tim H, Thank you first of all for choosing to use your IHG points with us here at Crowne Plaza London-The City. I am so pleased you enjoyed your stay and that we could accommodate an upgrade. I am glad you utilised our relaxing lobby bat 'City Lounge' yes, I agree with your sentiment to try our two award-winning...

London, United Kingdom
Reviewed 9 February 2015

This was a return visit for us. Check in (& out) was a really good experience. Our room was excellent; spacious and well laid out. The staff certainly know how to look after Platinum IHG Members. The Club Lounge bar is well stocked, the canapes very good indeed. We had a magnificent dinner in Diciannove, the service was exceptional. Breakfast...

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1Thank MrCfromHYU
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear MRCFROMHYU, Thank you for taking the time to share your thoughts on the hotel and the staff after your most recent stay with us. I was so happy to read how much you valued the high level of service from our professional, friendly and supportive staff and how much you enjoyed your dinner in our Italian restaurant Diciannove. I...

Loughborough, England, United Kingdom
Reviewed 8 February 2015

My husband and I have stayed in this hotel a number of times and it's our first choice when visiting London. As always, the staff were extremely welcoming when checking us in and we were privileged to receive a complimentary upgrade to a club room. The hotel kindly extended the club room access to our friends too, which made our...

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3Thank Kirsty S
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Kirsty S, Thank you for taking the time to share your thoughts on the hotel and the staff after you and your husbands most recent stay with us. We love to have regular, loyal guests and the fact you took the time to write your review and commenting on 'another perfect visit' is really kind so thank you. We...

UK Sheffield
Reviewed 8 February 2015

As the title says! Terrific location being a stones throw from Blackfriars. Staff were a definite standout, from the receptionist, to housekeepers saying good morning and the lounge. As you would expect good beds, good size room and quiet. Was also offered the free WiFi as a loyalty card holder. Which to be fair, I expect even basic internet for...

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Helpful?
Thank James B
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear James B, Thank you for taking the time to share your thoughts on the hotel and the staff after your most recent stay with us. I was so happy to read how much you valued the high level of service from our professional, friendly and supportive staff and the central, easily accessible location of the hotel to Blackfriars. I...

Huntingdon, United Kingdom
Reviewed 8 February 2015

Had a excellent stay at this central hotel. Booked the room through their call centre which went well as dealing with a call centre goes but the staff at The City proved to be outstanding from the first call to them to when we left. Before we arrived I called the hotel to get some advice as to which was...

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Helpful?
Thank Andy N
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Andy N, Thank you for choosing to stay with us recently at Crowne Plaza London-The City, especially since it was for such an occasion as a 50th birthday! I was delighted that from when you first rang to make your booking until your departure you felt well cared for by all of us here. Our aim is to provide...

Mumbai, Maharashtra, India
Reviewed 7 February 2015

This is a great place to stay - the service is excellent and the staff are amazing ! The italian restaurant there is very good. The City lounge at the reception level is simply fabulous and I must mention Damiano who works there - he is excellent. Try the coffee and the hot chocolate he makes ! The concierge are...

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Helpful?
Thank Lall888
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Lall88, Thank you very much for your fantastic feedback on your recent stay with us here at Crowne Plaza London-The City. I have passed on your specific recommendations to Damiano in the City Lounge and I know he is delighted that you enjoyed his Hot Chocolate so much! I know you enjoyed our Italian restaurant Diciannove and next time...

Richmond, VA
Reviewed 4 February 2015

First, this hotel is very well-located. The Blackfriars tube station is right across the street; from here, you can easily connect to anywhere in London. The neighborhood is full of great pubs and restaurants, but it's enough off the beaten tourist path that you don't feel the constant hustle & bustle. There's a nice market on the corner beside the...

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1Thank jsarcher
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear JsArcher, Thank you for taking the time to share your thoughts on the hotel and the staff after your most recent stay with us. I was so happy to read how much you valued the high level of service from our professional, friendly and supportive staff and the central, easily accessible location of the hotel in exploring London on...

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Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Club Lounge
The Club Lounge
Cuisines: British
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza London - The City Hotel provides perfect accommodation in central London near local attractions such as The London Eye, St Paul's Cathedral and Buckingham Palace. This luxury hotel also offers meeting rooms, gym, spa facilities and a Michelin star restaurant. The Crowne Plaza London - The City Hotel is a modern central London hotel, located in the heart of the city. This deluxe London hotel is just a stone's throw away from Blackfriars mainline train station, with a direct connection to the Eurostar terminal at St. Pancras International. For tubes, the Crowne Plaza hotel is equally well located: just a short walk to Temple & Mansion House on the District & Circle Line, or St Paul's on the Central Line. Whether you're in London for business or sightseeing, this London City Centre hotel is ideally located, minutes away from some of London's most famous attractions: The London Eye, St Paul's Cathedral, Millennium Bridge, Tate Modern & West End theatres. Crowne Plaza Club rooms, King Studios and Suites are available at your request. And all rooms are air-conditioned and have High Speed Internet Access. There's also a Fitness Club with sauna in the hotel should you wish to work out and wind down. While you're here, don't forget to eat at our Rosette awarded restaurants; Diciannove offers authentic Italian food including a variety of freshly made pasta, whilst and at Chinese Cricket Club you can enjoy fresh dim sum and Sichuan specialities. The easiest and most exciting way to do some sightseeing in London city centre is to take a trip on the London Eye. On a clear day, you can see as far as the Queen's other residence, Windsor Castle! The Crowne Plaza London City Hotel is only minutes away from the London Eye. ... more   less 

Additional Information about Crowne Plaza London - The City

Address: 19 New Bridge Street, London EC4V 6DB, England
Region: United Kingdom > England > London > City of London
Price Range: $290 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - The City 4*
Number of rooms: 205
Reservation Options:
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Also Known As:
Crowne Plaza London - The City Hotel London
Crowne Plaza The City
Crowne Plaza London City
Hotel Style:
#115 Family Hotel in London
#119 Business Hotel in London
#123 Romantic Hotel in London
#141 Luxury Hotel in London
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location, amazing concierge help, great beds and bathroom.”
 of 5 bubbles dbowers75, 21 Mar 2017 | Read review
“We were on the second floor and it was fairly quiet.”
 of 5 bubbles X4293OPchristinem, 13 Mar 2017 | Read review
“Ask for an 'outside' room so you can get proper natural light. ”
 of 5 bubbles sdpoh, 4 Mar 2017 | Read review
“Get one with a shower not a bath”
 of 5 bubbles johnbO5295RU, 2 Mar 2017 | Read review
“As with any hotel, stretch your budget to get the best room you are prepared to pay for.”
 of 5 bubbles WillyFogger, 1 Mar 2017 | Read review
5 of 5