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Baglioni Hotel London

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#43 of 1,080 Hotels in London
Certificate of Excellence
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673 Reviews from our TripAdvisor Community

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Showing 530: English reviews
Paris, France
Reviewed 19 November 2016 via mobile

We just had a very bad experience at the restaurant of the Baglioni hotel. We were 6 and had booked a table for an afternoon tea. The waiters served our tea at least 45 minutes before the food. The scones and sandwiches were old and bad, my friends could not eat them. The only good food was the gluten free...

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Helpful?
1Thank Christine F
Alessandro C, General Manager at Baglioni Hotel London, responded to this review

Dear Guest, we are truly apologetic to read about your experience at the Brunello Restaurant for the Afternoon Tea. We have shared your opinion with our Manager and Chef who are currently working on avoiding any similar situation to happen. Our Afternoon Tea is considered one of the best in Kensington and we are absolutely disappointing to have failed offering...

Reviewed 18 November 2016 via mobile

Loved my stay. Staff were great and very friendly and helpful. Rooms and facilities were very clean and very well maintained. Requested a few preferences non of which were met hence the one star decrease. Would definitely think about staying there again.

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Helpful?
Thank mohal1980
Alessandro C, General Manager at Baglioni Hotel London, responded to this review

Dear Guest, Thank you for your review about your stay at the Baglioni Hotel London! We are delighted to know that you have enjoyed your room as well as our friendly and attentive service! I would like to apologise if some of your preferences have not been met on this occasion and we sincerely do hope to have the opportunity...

Tinton Falls, New Jersey
Reviewed 17 November 2016

This beautiful, boutique hotel is worth the stay if you don't need to be in the heart of downtown. The staff were warm and gracious, the room was lovely with luxurious linens and accommodations and the inclusive breakfast was wonderful. I would return tomorrow if I could!

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Helpful?
Thank Laurie E M
Alessandro C, General Manager at Baglioni Hotel London, responded to this review

Dear Guest, We are delighted to know that you have had a wonderful stay with us. All our staff genuinely enjoy providing the best hospitality and service at all times, to all our guests. Being a luxury Boutique Hotel, we look to offer Hotel experiences that meet our guests' expectations. Thank you for choosing us and for giving us the...

Reviewed 13 November 2016 via mobile

What can I say I had a great weekend staying here !!! The staff seemed generally interested in our daily plans and were very friendly they couldn't do enough The room was lovely and a gorgeous view over Hyde park. They even went one step further by baking a birthday cake! A extra touch to my birthday celebrations Thank you.

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Helpful?
Thank Lauren H
Alessandro C, General Manager at Baglioni Hotel London, responded to this review

Dear Guest, Thank you for the fantastic review! We are proud of our luxury property with its unique location and distinguished personalized service. We are delighted to see that you have enjoyed your stay at the Baglioni Hotel London and we look forward to welcoming you back soon for another unforgettable Italian touch stay! Best regards, Alessandro Convertino General Manager

Greater London, United Kingdom
Reviewed 8 November 2016

Location of this hotel is amazing, right opposite Hyde Park. The hotel itself is nice but the decor inside the rooms consisted of dark colours. However the rooms were clean and nice. The staff were lovely and helpful. Breakfast was ok, a decent selection of foods.

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Helpful?
Thank joelleMholland
Alessandro C, General Manager at Baglioni Hotel London, responded to this review

Dear Guest, we appreciate your review and we are happy to know know that you have enjoyed our service, facilities and location! We will be delighted to assist you to reserve your next stay and to propose you different room categories with a brighter decor. We look forward to welcoming you back to the Baglioni Hotel London for another unforgettable...

Reviewed 7 November 2016

I booked the spa and afternoon tea package to celebrate my parent's anniversary. The hotel was beautiful, with lovely staff who were there to help. They took a genuine interest. After our time in the spa, we had our afternoon tea. The staff took our coats off us and seated us. We were tight on time as we had to...

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Helpful?
1Thank Simran A
Alessandro C, General Manager at Baglioni Hotel London, responded to this review

Dear Guest, thank you for the fantastic review about our hotel and about our personalised service! We are delighted that we are able to share some unique moments with you and your family at the Baglioni Hotel London and we look forward to welcoming you back soon for another unforgettable experience! Best regards, Alessandro Convertino General Manager

Reviewed 1 November 2016 via mobile

Had a great experience! Impeccable! Friendly staff. Great location close to underground and overlooking Hyde park which is a two minutes walk away! True Italian atmosphere. Art pieces decorate the lobby and rooms. A must return.

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Helpful?
Thank AyaHammad
Alessandro C, General Manager at Baglioni Hotel London, responded to this review

Dear Guest, Thank you for the fantastic review! We are proud of our luxury property with its unique location and distinguished personalized service. We are delighted to see that you have enjoyed your stay at the Baglioni Hotel London and we look forward to welcoming you back soon for another unforgettable Italian touch stay! Best regards, Alessandro Convertino General Manager

Saint Louis, Missouri
Reviewed 31 October 2016 via mobile

We stayed here for almost a week. It's a great location. Walking distance to the train station, restaurants, and it's across from the Kensington palace. Great staff, breakfast was nice as well. The staff were always welcoming and helpful. Very clean hotel. We basically walked everywhere from our hotel.

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Helpful?
Thank Avery_Kim
Alessandro C, General Manager at Baglioni Hotel London, responded to this review

Dear Guest, We are very glad to know that you have had a wonderful stay with us and that you have enjoyed our great location. All our staff genuinely enjoy providing the best hospitality and service at all times, to all our guests. Being a luxury Boutique Hotel, we look to offer Hotel experiences that meet our guests' expectations. Thank...

los angeles, United States
Reviewed 27 October 2016

Beautiful hotel with above and beyond warm and welcoming service. The room was clean, bathroom was lovely and well appointed. Bed was extraordinarily comfortable and the decor was lovely. Highly recommend!

Review collected in partnership with The Leading Hotels of the World
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Helpful?
Thank Kara F
Alessandro C, General Manager at Baglioni Hotel London, responded to this review

Dear Guest, Thank you for the fantastic review! We are proud of our luxury property with its unique location and distinguished personalized service. We are delighted to see that you have enjoyed your stay at the Baglioni Hotel London and we look forward to welcoming you back soon for another unforgettable Italian touch stay! Best regards, Alessandro Convertino General Manager

Theoule sur Mer, France
Reviewed 27 October 2016

A savy friend recommended The Baglioni Hotel to us on a quick break to London. What a find ! Fabulous location for just about anything we wanted to do. Our suite was wonderful - large, tasteful, immaculate, comfortable and the fireplace at the end of the bed ( after Donato had it fixed for us ! ) and fantastic views...

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Helpful?
Thank Garrison F
Alessandro C, General Manager at Baglioni Hotel London, responded to this review

Dear Guest, We are very glad to know that you have enjoyed your experience in one of our amazing suites. All our staff genuinely enjoy providing the best hospitality and service at all times, to all our guests. Being a luxury Boutique Hotel, we look to offer Hotel experiences that meet our guests' expectations. Thank you for choosing us and...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Baglioni Hotel London is situated in the heart of London, the cosmopolitan city par excellence, opposite Hyde Park with an enchanting view of Kensington Gardens and Palace. The hotel is situated a short distance from historic and cultural places of interest and the shops and watering holes that animate the city’s nightlife; the Royal Albert Hall, Harrods and Knightsbridge are all nearby. The entirely Italian hospitality and luxury services offered such as the spa, fitness centre, chauffeur-driven car and personal butler will make your stay in London truly unforgettable. ... more   less 

Additional Information about Baglioni Hotel London

Address: 60 Hyde Park Gate, London SW7 5BB, England
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $398 - $733 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Baglioni Hotel London 5*
Number of rooms: 67
Reservation Options:
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Also Known As:
London Baglioni Hotel
Hotel Style:
#17 Spa Hotel in London
#27 Business Hotel in London
#42 Luxury Hotel in London
#63 Romantic Hotel in London
#66 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Baglioni Hotel London staff and other travellers.
9 questions
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Madison, Mississippi
6 months ago
New Windsor, New York
6 months ago
Newark, New Jersey

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Questions? Get answers from Baglioni Hotel London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed in 301 which was situated at the back of the hotel. But it was silent!”
 of 5 bubbles MericB, 3 Oct 2016 | Read review
“Room 505 great view of the park”
 of 5 bubbles 569andrewa, 8 Aug 2016 | Read review
“Ask for only room with piano.”
 of 5 bubbles szquilter, 7 Jul 2016 | Read review
“High floor, king suite very comfortable and quiet”
 of 5 bubbles KiKiChester_CT, 26 May 2016 | Read review
“The rooms overlooking the side street are perfectly quiet”
 of 5 bubbles 525laras, 11 May 2016 | Read review
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