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Hotel ibis budget London City Airport

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#685 of 1,088 Hotels in London
GreenLeadersSilver level
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1 room 2 adults 0 children
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Hotel ibis budget London City Airport
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834 Reviews from our TripAdvisor Community

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Showing 574: English reviews
London, United Kingdom
Reviewed 9 March 2015

We were there for a night needing to be at work in the area for a 5am start so were looking forward to a good nights sleep. Firstly the bed was like sleeping on a solid piece of rock and creaked and groaned every time you moved. The noise for the other guests in the hotel went on late into...

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Helpful?
Thank Claire S
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Apologies for not living up to your expectations on this occasion. We treat all of our comments with the utmost seriousness. Please be assured that the matters you highlighted will be looked into. Please feel free to contact me on h3578-dm@accor.com to discuss the matter further. Kind regards, Emmanuel Alley Assistant Manager

Gloucestershire
Reviewed 1 March 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank RusticHedgeRow
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Glasgow, Scotland
Reviewed 22 February 2015

Stayed here recently as my work booked me into it while visiting a conference in London. It is located quite far out the centre of town but relatively close to city airport. It's situated at the edge of an industrial estate and surrounded by a secure fence which makes it look more like a warehouse than a hotel. Inside, the...

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Helpful?
Thank RyanM240
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We treat all of our comments with the utmost seriousness. We have noted your comments, and the issues highlighted will be dealt with accordingly. Kind regards, Emmanuel Alley Assistant Manager

Norwich, United Kingdom
Reviewed 18 February 2015 via mobile

Stayed here pre flight and is a 15 minute walk from the airport. Great little hotel with modern looking rooms and facilities downstairs with tables and TV. Staff were very helpful and rooms comfortable. Room radiator a little on the small side meaning room was a little on the cold side, but no issue! Would return again! Tip- there are...

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1Thank A S
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Thank you for your kind comments. It is much appreciated and our team is delighted to hear that you enjoyed your stay. I can assure you that the matter highlighted about the heater will be addressed accordingly. We look forward to welcoming you back again. Kind regards, Emmanuel Alley Assistant Manager

York, United Kingdom
Reviewed 18 February 2015

Review collected in partnership with Ibis Hotels
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Thank timandlisagomadinNZ
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

London, United Kingdom
Reviewed 17 February 2015

We stayed here overnight on the night of 5th/6th December 2014. The hotel is just a short walk from Pontoon Dock DLR station. We arrived a little before 11pm and found a pleasant and modern lobby area and had a warm and friendly welcome from the single member of staff. The room IS very basic, but it was very clean...

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1Thank Obertelli
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Thank you very much for taking the time to write a review. Many thanks for your kind comments and compliments. Our team is delighted to hear that you enjoyed your stay and we look forward to welcoming you back again soon, hopefully Kind regards, Emmanuel Alley Assistant Manager

Douglas, United Kingdom
Reviewed 3 February 2015

Booked at short notice through work this hotel which is about a 15 minute walk from the arrivals gate of City Airport. It is situated in towards an industrial estate at the rear of a petrol station. And surrounded by secure Harris style security fencing. First impressions were I was going into a semi secure unit. Inside the foyer /...

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2Thank JB B
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Apologies for not living up to your expectations on this occasion. We treat all of our comments with the utmost seriousness. Please be assured that the matters you highlighted will be looked into. Please feel free to contact me on h3578-dm@accor.com to discuss the matter further. Kind regards, Emmanuel Alley Assistant Manager

RAF Coltishall
Reviewed 8 January 2015 via mobile

Arrived by DLR and had to locate it in the dark. Dodgy area, not family friendly, sorry! Located next to scruffy looking fuel station. Rooms to usual Ibis standard, very clean, etc, but only one socket in room, had to fight to recharge phone! Toilet seat cracked too... Just felt tired and unloved in places. But good value

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Helpful?
1Thank Jason_Baxter
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We treat all of our comments with the utmost seriousness. We have noted your comments, and the issues highlighted will be dealt with accordingly. See you on your next trip hopefully! Kind regards, Emmanuel Alley Assistant Manager

Pontefract, United Kingdom
Reviewed 7 January 2015

Review collected in partnership with Accorhotels.com
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2Thank Derek J
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Cleethorpes, United Kingdom
Reviewed 6 January 2015

Booked this hotel for flight out of London City Airport, Yes the hotel is very basic but you get what you pay for. The girl on reception was very helpful. Yes the beds are very hard, and I was told that this year they are having a refit. You can get the DLR in to London which we did and...

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Helpful?
1Thank crofty49
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Thank you for your kind comments. It is much appreciated and our team is delighted to hear that you enjoyed your stay. I can assure you that the matter highlighted will be addressed very soon. We look forward to welcoming you back again. Kind regards, Emmanuel Alley Assistant Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Ibis budget Hotel London City Airport is a low-cost hotel a short walk from London City Airport terminal. This London hotel well located at London Docklands with good transport links for central London. The hotel has 81 guest rooms and is 100% non-smoking. Each room comes with en-suite shower and a flat screen TV. A continental breakfast buffet is served every morning. The hotel offers on-site free parking and free Wi-Fi throughout the hotel. ... more   less 

Additional Information about Hotel ibis budget London City Airport

Address: North Woolwich Road | Silverstown, London E16 2EE, England (Formerly Etap Hotel)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range: $67 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel ibis budget London City Airport 2*
Number of rooms: 81
Reservation Options:
TripAdvisor is proud to partner with ACCOR so you can book your Hotel ibis budget London City Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Etap London
Hotel Style:
#38 Green Hotel in London
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Questions & Answers

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London, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“only stayed one night and accepted the room i was given, ask for one at the front as it would be quieter”
 of 5 bubbles jammay, 17 Feb 2017 | Read review
“Rooms at the back side are more quiet, as the airport is in front of hotel.”
 of 5 bubbles MelanieN71, 1 Feb 2017 | Read review
“Need kettle especially winter.”
 of 5 bubbles remaureen, 7 Jan 2017 | Read review
“Go to another hotel”
 of 5 bubbles derekh478, 16 Dec 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles chrisbH4279JS, 30 Nov 2016 | Read review
5 of 5