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Ace Hotel London Shoreditch

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Ace Hotel London Shoreditch
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852 Reviews from our TripAdvisor Community

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There are newer reviews for Ace Hotel London Shoreditch
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Showing 688: English reviews
Shanghai, China
Reviewed 3 July 2014

We stayed at the ACE for three nights and we enjoyed every minute. We travelled with our 8 month-old daughter and it turned out that the ACE is a perfect place to hand out with a LO. Staff was very helpful, the room clean and spacious. Make sure you book a room on the upper floors and to Shoreditch High...

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Helpful?
1Thank CYTT
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi CYTT, Thank you so much for your review we are so pleased that you and your family enjoyed your stay. We love having LO's around the place they are so much fun and always bring a smile to our faces. We always love to look after families as well as everyone else and kids can often be the toughest...

Santa Fe, NM
Reviewed 3 July 2014

This is a "twenty-something" hotel - that's the good news and the bad news. Good, if you're a septuagenarian like me and curious about the social behavior of the generations behind me (I am), bad if the "oh so kool" attitude is a bit off-putting. However, my room itself was quiet and comfortable, and the restaurant food quite good. Somehow...

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Helpful?
1Thank SantaFeB
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi SantaFe B, Thank you so much for your recent review of the Ace London. We all totally appreciate you taking the time to write your review and give us some valuable feedback. We are glad that you enjoyed your stay with us and we totally understand your comment about the local expressions. Sometimes they can be difficult to understand...

Harrogate, United Kingdom
Reviewed 2 July 2014

We were attending the Kerrang awards, and stayed in Shoreditch for the event. I don't really know London, but I would definitely recommend this area; as it's got a lot of shops bars and food, and we went on a glorious day. The Ace Hotel itself was an attractive boutique hotel that had spacious rooms with a comfy bed, a...

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Helpful?
Thank mdickinson35
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi mdickinson 35, Thank you so much for your recent review of our hotel, we really hope you enjoyed the Kerrang awards they are often a great night! We are really pleased that you enjoyed your stay with us and that you discovered Shoreditch too. There is so much to see and do around here it is really exciting that...

London, United Kingdom
Reviewed 2 July 2014

I spent a night at The Ace Hotel as my Shoreditch hotel of choice was fully booked. Upon check-in, I was invited to "go check out the vibes while my crib is being inspected". CRINGE. The problem is that with a price tag of £350 for a standard room comes a level of expectations such as professionalism, flawless service and...

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Helpful?
5Thank Tripandvisor
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Dear Tripadvisor, Thank you for your open and honest review of the Ace Hotel London, I was disappointed to read that you did not enjoy your stay and that you felt that the hotel was not reflective of our sister properties in the US. I would like to assure you that the team here in Shoreditch will continue to work...

Hemel Hempstead, United Kingdom
Reviewed 2 July 2014

This is a very pleasant hotel near Central London. Its staff are without exception excellent and really made the hotel for us. The food was very good, the rooms were very comfortable. The only things we didn't like was the very expensive clutter for sale in the room and the absence of any body lotion unless you paid for it....

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Helpful?
Thank Roggo46
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Roggp 46, Thank you for your recent review of the Ace Hotel Shoreditch, we were chuffed to read that you enjoyed your stay. It is very true that the rooms at the rear of the hotel are quieter then those at the front so we thank you for sharing that insight. We are really pleased that you found the...

Reviewed 1 July 2014

I loved my experience at the Ace all the way, from coffee in the coffee lo unge and inside the restaurant to unforgettable breakfasts and tasty dinners! Staff is friendly although a bit unexperienced, but very kind! The Rooms are wonderful and all details are unique, you can see a lot of this attention in all the corners, from details...

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Helpful?
Thank Oana U
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Oana U, Thank you so much for taking the time to write a review on our hotel, we love it when people take the time to write about their experience with us. We are so happy that you loved the coffee, Bulldog Edition definitely serves one of the best coffees on this side of town! Thanks again for your...

London, United Kingdom
Reviewed 29 June 2014

I treated my husband to dinner at hoi polloi followed by an overnight stay here. We had an awesome time and we're really impressed. Lovely lovely staff. Gorgeous food and fabulous bloody Marys. Uber cool and great for people watching but not too pretentious. The rooms on the road side are a bit noisy, but cool urban views. Get a...

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Helpful?
Thank Angiolina C
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Angiolina C, Thank you so much for your recent review of our hotel, we are so pleased that you enjoyed your stay with us. We totally understand your comment about items in the room, there are items which are free to guests such as coffee and tea but are highlighting the other items so that there are no hidden...

Reviewed 28 June 2014 via mobile

Brilliant service, nice bar downstairs, friendly vibe, guitars in room, lovely decor, I could go on! Hotel is close to everything, nice bars, restaurants etc! The reception staff are polite, attentive and generally make you feel very welcome! Hats off.

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Helpful?
Thank jaredlauralouis
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi jaredlauralouis, Wow a statement we are so proud that we are the best hotel you have stayed in and we are delighted that you enjoyed your stay with us. We love it when people have a fantastic time with us, thank you for putting a huge smile on our faces. We hope to see you soon when you are...

UK
Reviewed 24 June 2014

I recently stayed for 3 nights at the ACE London for a short cultural trip to the city. Working in the creative industry means Shoreditch is always a location of choice for me, full of galleries, bookshops and great shops and close to the tube and buss links to the rest of the city. This hotel fits like a glove...

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Helpful?
Thank CMillas
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi CMillas, Thank you so much for your review, we really appreciate it when people take the time to review our hotel. We are so glad that you enjoyed your stay in particular the welcome of the Front Desk team as well our Restaurant Hoi Polloi. We are sorry to hear that your TV did not work on the second...

London
Reviewed 22 June 2014

The hotel is perfectly located for central and eastern London. It's very modern and a bit hipster but not in the pretentious and intimidating way that other places in Shoreditch are. There's no arrogance here and every member of staff is super helpful and friendly. From the welcoming guys on the door to the desk staff, coffee shop team and...

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Helpful?
Thank holibopsLondon
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hey HolibopsLondon, Thanks a million for your fab review! we love hearing from anyone who has stayed with us. We are so pleased that you enjoyed your stay and that the staff were super friendly and helpful, they to hear it when they have made someone's stay. We hope to see you again soon when you are back in town...

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Staying in Shoreditch

Neighbourhood Profile
Shoreditch
The western front of the edgy East End, Shoreditch is a perennially trendy haven for anything “street” – be it art, food, or fashion. With its handful of well connected transportation links dotting its perimeter, along with an ever increasing variety of shops, hotels, bars, and restaurants, it's easy to explore this trend-conscious and youth-oriented neighbourhood. There's a lingering post-industrial grit about Shoreditch, but because it shares a border with “The City” financial district, the influence from its upscale neighbour can result in fascinating outcomes.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Ace Hotel London Shoreditch, a 5 star property in the historic Shoreditch neighbourhood, a hub for galleries, theaters and fashion, home of the Brick Lane market and a canvas for street artists from around the world.It’s a neighborhood with a long history of culture and industry — the first district where plays were performed in London, banned at that time in the center city, and later a center of in textile and furniture manufacture.Today’s Shoreditch is a leader in the arts, design, cuisine, culture and technology — an outpost in the global community of ideas. The design at Ace Hotel London hints at a wide range of influences from UK punk to the bold graphic style of the early 20th century Vorticist movement, to the clean Modernism of the Bauhaus.All rooms have vintage furniture, original artwork, in-room safe and flatscreen TV with Ace video-on-demand and Revo radios with Ace-curated radio stations, plus a well-stocked mini-bar and complimentary WiFI. Some rooms have turntables and a selection of vinyl and acoustic guitars.Easy access to Moorgate, Finsbury Square and Liverpool Street. Destination restaurant Hoi Polloi is by David Waddington and Pablo Flack who are restaurateurs behind Bistrotheque and Shrimpy’s. Gym is open 24 hours; the Hotel also features a Basement Bar with live gigs and DJ sets, a lobby bar, The Bulldog Edition - a coffee shop in partnership with Square Mile Coffee Roasters, an exhibition gallery, on-site juice bar, a flower shop, and 24 hours room service. ... more   less 

Additional Information about Ace Hotel London Shoreditch

Address: 100 Shoreditch High Street, London E1 6JQ, England (Formerly Crowne Plaza London Shoreditch)
Region: United Kingdom > England > London > Shoreditch , East End / East London
Price Range: $253 - $1,048 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ace Hotel London Shoreditch 5*
Number of rooms: 258
Reservation Options:
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Also Known As:
Crowne Plaza London Shoreditch Hotel London
London Crowne Plaza
Hotel Style:
#192 Business Hotel in London
#234 Luxury Hotel in London
#302 Family Hotel in London
#331 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Ace Hotel London Shoreditch staff and other travellers.
18 questions
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Questions? Get answers from Ace Hotel London Shoreditch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lobby is more of a party area in the weekends.”
 of 5 bubbles stephmarroquin, 7 Dec 2016 | Read review
“Do not try to choose a room for its views. They don't exist!”
 of 5 bubbles Picturesofu, 26 Nov 2016 | Read review
“Don't stay in a low room overlooking the high street. Just don't.”
 of 5 bubbles andreapW9006IM, 15 Nov 2016 | Read review
“try to avoid first floor rooms”
 of 5 bubbles HugoW452, 2 Nov 2016 | Read review
“very loud. my room was the "quietest" one (309), but for sure it is not. Just book another hotel.”
 of 5 bubbles 91carmemm, 22 Oct 2016 | Read review
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