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Ace Hotel London Shoreditch

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Ace Hotel London Shoreditch
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944 Reviews from our TripAdvisor Community

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There are newer reviews for Ace Hotel London Shoreditch
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Showing 767: English reviews
Plymouth
Reviewed 7 September 2014

My wife and I together with family members stayed two nights in order to attend our grandsons wedding. We were well received at hotel reception by a most efficient and polite staff. This set the trend for all the young staff who could not have been more helpful. The room was clean and had all the facilities that one would...

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Helpful?
1Thank Wyattplymouth
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Wyattplymouth, Thank you so much for your review of our hotel, we always love to hear from our guests, we super pleased that you gave us a five star rating thank you so much. We are so pleased that you enjoyed your stay and we hope that you enjoyed your grandson's wedding too We hope that you come back...

Reviewed 5 September 2014

We stayed at this hotel for our wedding annivesary (couple in their mid-twenties) firstly the great thing about this hotel is the location, close to nice restaurants,bars and tube stops. The hotel is very cool and trendy and so are the rooms, I mean who has a guitar in their hotel room these days!! The staff were amazing very friendly...

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Helpful?
Thank Nat4jim22
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Nat4Jim22, Thank you so much very you lovely review and thank you so much for the five stars too. We are so pleased that you enjoyed your stay with us and that Gian Paolo looked after you so well. GP as he is know as here is one of our superstars who treats every guest like an old friend....

Reviewed 2 September 2014

Hotel was superb. The room was very spacious and has everything you needed. We loved the fact had the restaurant menu in your room and also that anything on the restaurant menu could be ordered for room service. We loved the retro look and the cafe and cakes were brilliant. All round wifi is fantastic. The main reception, bar cafe...

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Helpful?
Thank Davekiwidaw
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Davekiwidaw, Thank you for your recent review of our hotel, and five stars as well, we are so grateful for your amazing score. We are so glad that you enjoyed your stay with us and that you enjoyed your breakfast with the string quartet in Hoi Polloi they are really something else! You are so right about the Room...

Dallas, Texas
Reviewed 2 September 2014

I love Ace Hotel and have stayed at all of its locations in the US, so of course I chose it again for my trip to London. The Shoreditch location inside is fantastic - more spacious and less industrial than I had expected while maintaining a clear Ace identity - cool, playful yet unpretentious. The staff is the best part...

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Helpful?
2Thank Jenny X
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Jenny X, Thank you so much for your wonderful review and 5 stars to that is so amazing thank you so much! We are so glad that you enjoyed your stay and that you enjoyed it as much as our other hotels across the pond. It is great that Chris was able to give a big Ace welcome and...

Amman, Jordan
Reviewed 31 August 2014

Atmosphere at Ace was so much fun. Rooms are spacious and clean with plenty of character. Free Wifi everywhere and the staff is super friendly and laid-back. Hoi Polloi restaurant has a great menu with plenty of healthy options and atmosphere. Moreover, its located near many good restaurants that cater to various tastes: Drunken Monkey for Chinese, East Pizza and...

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Helpful?
1Thank Sheefo
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Sheefo, Thank you for your review of our hotel, and thank you so much for the five stars too we are so chuffed! We are super pleased that you enjoyed your time with us as well as enjoying the local area as you clearly have done. You mention some amazing restaurants and next time you come please make sure...

Reviewed 31 August 2014 via mobile

We stayed at Ace back in June for my hen do - as a group we weren't your stereotypical bunch of "hens" & wanted somewhere a bit special to stay whilst visiting London and going to the Field Day festival at Victoria Park. We were looked after so well by the staff, nothing was too much trouble and the rooms...

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Helpful?
1Thank StephanieeeBeee
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi StephanieeeBeee, Thank you so much for your amazing review of our hotel, and thank you so much for the 5 stars too that is amazing. We are so glad that you enjoyed your stay with us and it is so cool that you got vinyl from Brick Lane, there are some amazing shops there. The string quartet are amazing...

Bengaluru, India
Reviewed 29 August 2014

I stayed there for a week and its just a place to "stay". Location is good, the rooms are clean and tidy but lacks service big time. Everything has a price tag, there is not even a bottle of water that is provided complimentary. For the price you pay you expect some basic amenities which is missing. No one to...

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Helpful?
Thank rpradyumna
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Dear Rpradyumna, Thank you for your recent review of the Ace Hotel London Shoreditch, we are always grateful for any feedback that are guests provide. Primarily, because it gives us an opportunity to learn from any service hitches that our guests have encountered. I would like to apologise for the fact that you felt that there was no assistance with...

Boston, Massachusetts
Reviewed 26 August 2014

I wanted to love the Ace, Shoreditch but a few things missed the mark. The space itself is spot on; dynamic, great amenity, fresh and full of energy. The rooms are small but that's OK. They have great products, good WIFI, internet radio, are very clean etc. My main issue was the "shop" style mentality of the entire hotel. Everything...

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Helpful?
Thank World_Traveler86AU
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Dear JamesG_1986, Thank you so much for your review on the Ace Hotel London Shoreditch, we are always grateful for any review that a guest writes about our hotel and it is always great to read a review that is as balanced as yours. I am delighted that there were aspects of the hotel that you enjoyed such as the...

London
Reviewed 26 August 2014

Just stayed at Ace Shoreditch for the second time and once again it was excellent. It was our Anniversary so the hotel sent some delicious cakes and a bottle of wine to our room - a small but so appreciated gesture. We always feel looked after when we stay here. We'll definitely be back again soon.

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Helpful?
Thank louchoc
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Louchoc, Thank you so much for your review of our hotel and wow five stars too, we are so chuffed, it is really kind of you to take time out to write a review and to give us such a fantastic score is really great. We are so glad you decided to celebrate your anniversary with us, and we...

Reviewed 23 August 2014

Really cool hotel, like staying in an upmarket warehouse conversion. Chic/hip lobby with lots of people on their iPads drinking coffee. Rooms are pared back with quirky additions such as musical instruments and plastic storage boxes instead of drawers. We were upgraded, and allowed to check in at 10.00am which was wonderful after an early morning flight. Really pleasant, no...

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Helpful?
Thank Castleconnel1
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Castleconnel1, Thank you so much for your recent review of our hotel. We always love to hear from our guests about there experience here at the Ace Hotel. We are so glad that you enjoyed your stay with us, and we are super happy that you were able to access your room after a long flight. We always like...

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Staying in Shoreditch

Neighbourhood Profile
Shoreditch
The western front of the edgy East End, Shoreditch is a perennially trendy haven for anything “street” – be it art, food, or fashion. With its handful of well connected transportation links dotting its perimeter, along with an ever increasing variety of shops, hotels, bars, and restaurants, it's easy to explore this trend-conscious and youth-oriented neighbourhood. There's a lingering post-industrial grit about Shoreditch, but because it shares a border with “The City” financial district, the influence from its upscale neighbour can result in fascinating outcomes.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Ace Hotel London Shoreditch, a 5 star property in the historic Shoreditch neighbourhood, a hub for galleries, theaters and fashion, home of the Brick Lane market and a canvas for street artists from around the world.It’s a neighborhood with a long history of culture and industry — the first district where plays were performed in London, banned at that time in the center city, and later a center of in textile and furniture manufacture.Today’s Shoreditch is a leader in the arts, design, cuisine, culture and technology — an outpost in the global community of ideas. The design at Ace Hotel London hints at a wide range of influences from UK punk to the bold graphic style of the early 20th century Vorticist movement, to the clean Modernism of the Bauhaus.All rooms have vintage furniture, original artwork, in-room safe and flatscreen TV with Ace video-on-demand and Revo radios with Ace-curated radio stations, plus a well-stocked mini-bar and complimentary WiFI. Some rooms have turntables and a selection of vinyl and acoustic guitars.Easy access to Moorgate, Finsbury Square and Liverpool Street. Destination restaurant Hoi Polloi is by David Waddington and Pablo Flack who are restaurateurs behind Bistrotheque and Shrimpy’s. Gym is open 24 hours; the Hotel also features a Basement Bar with live gigs and DJ sets, a lobby bar, The Bulldog Edition - a coffee shop in partnership with Square Mile Coffee Roasters, an exhibition gallery, on-site juice bar, a flower shop, and 24 hours room service. ... more   less 

Additional Information about Ace Hotel London Shoreditch

Address: 100 Shoreditch High Street, London E1 6JQ, England (Formerly Crowne Plaza London Shoreditch)
Region: United Kingdom > England > London > Shoreditch , East End / East London
Price Range: $259 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ace Hotel London Shoreditch 5*
Number of rooms: 258
Reservation Options:
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Also Known As:
Crowne Plaza London Shoreditch Hotel London
London Crowne Plaza
Hotel Style:
#192 Business Hotel in London
#233 Luxury Hotel in London
#302 Family Hotel in London
#331 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Ace Hotel London Shoreditch staff and other travellers.
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Questions? Get answers from Ace Hotel London Shoreditch staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room from what I could tell!!”
F3566JHlisad, 28 Mar 2017 | Read review
“Ask for 2nd floor and above - this hotel can be noisy at weekends”
mibon, 19 Mar 2017 | Read review
“not a standard, because rates a lower but quality too! More than proportionally lower”
labiodola, 6 Mar 2017 | Read review
“5th or 6th floor at the back for a very quiet stay”
K8161DQjuliam, 25 Feb 2017 | Read review
“Higher floors not facing the street are quieter.”
IslandHog, 16 Feb 2017 | Read review
5 of 5