I stay at The Holiday Inn London West Ealing for work regularly. I’m am always made to feel welcome and the hotel always makes you feel at home. The staff are really engaged and always want to do their best to ensure your stay is a pleasant one. For this reason I decided to stay there for a getaway to London with my family. The hotel is literally a 2 minute walk to North Acton tube and straight on the central line into London. The hotel is very well placed for a Trip to London. I really can’t recommend the hotel highly enough, good value for money aswell. The hotel food is good, the rooms are a good standard, it’s kept very clean, you would struggle to fault it I think!
I was staying at the Holiday inn London West for a business trip for a couple days, the rooms were brilliant, Hasti working the bar was very helpful - a lot of praise their way! Definitely staying here again next time in London!
Stayed at the Holiday Inn London - West for 1 night as we were attending a gig at 02 Shepherds Bush. Overall good stay. The staff were friendly, attentive and helpful from the very start. Rooms were clean and of a good size. The temperature of the room was very hot though and even with turning the Air Con on, it didn't make much of a difference. There were many guests during our stay that were also attending music events however despite this, we heard no noise throughout the night, so we had a really good sleep! Breakfast was included in our booking. The options available were good but the temperature of the food was lukewarm. If breakfast is not included, there is a McDonalds opposite so can always grab something there which is what we would probably do if we stayed again. Only thing I would mention is parking was £18 for one night which I thought was a little steep.…
We had a great stay at this hotel. Very handy for tube station just minutes away that takes you straight into central London. Very comfortable rooms and excellent Staff. Special mention for Taylor on Reception who went out of his way to help us - brilliant customer service skills.
Cannot fault this hotel because it has everything you need and the staff provide a fabulous service. Great location minutes walk from tube. Very reasonable parking charge. Spotlessly clean with staff who do everything to accommodate any requests you may have. and friendly. A definite recommend.
Stayed here for 2 nights and cannot fault the hotel. We were checked in by Taylor who was very friendly and helpful. Our room was clean and comfortable, the blackout curtains are an added bonus. There was plenty to choose from for breakfast and the lady allocating your table was also friendly. The location of the hotel is brilliant for exploring London, the tube station is very close by and easy to navigate. We will definitely be returning in future.
One night stay for business close by. Nice bright and open reception/ bar/restaurant area. Really friendly, efficient helpful check-in desk. Allocated a room on top floor (more on this later) Dropped off my bags and back down for some dinner. Small but perfectly sufficient menu, nice bar eating area. Food was good and enjoyed a couple hours. I’d been allocated an accessible room (may an error by me at booking) big clean room, one huge double and a 2nd single bed, quiet, clean and comfortable, obviously the bathroom was accessible in layout which was also fine. A couple of little niggles, which didn’t impact on me but little touches make the difference. The call button / wiring was just left hanging under the bedside cabinet, I’ve not a clue if this was live? A couple of grips/buttons were missing off the shower control just slightly let the was was otherwise a really good room, and hadn’t impacted on the rating I’ve given.…
We had an amazing experience at the holiday inn. The staff were all very friendly and welcoming. A special mention to Taylor who checked us in very quickly and couldn’t do enough to help us. Would definitely come back in the future.
Stayed for a week. Checked in a provided a room overlooking the main road - awful looking room tbh. Asked to change to a quiet room & given an ‘Executive Room’ on the other side. Much better decor & actually what a Holiday Inn room should look like. Comfortable room & looks clean until I witnessed the housekeeping actually cleaning it - really made me want to be sick. Used my dirty hand towel to wipe the bathroom, one other cloth to dust the room. The toilet??? same cloth!!!! Room cups rinsed in the sink and wiped with the dusting towel!!! Towels & linens changed, quick vacuum and done!! Restaurant food was impressive. Hot and tasty, good variety. Disappointed that the Asian food was so oily considering the Asian chefs, but western dishes done well! They show the football matches in the lounge & bar. Short walk from tube station & supermarkets. Service attitude needs to be trained in some staff but on most part they’re pretty good.…
Excellent check in, very friendly, everything was perfect. Room was spotless. Slight note is breakfast gets very busy when they have coach guests as they all come at the same time which causes the breakfast service to breakdown as they can't refill the food and clear the tables quick enough, often causes queues as well, which when you want to get it and out as quickly as possible isn't ideal.