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CitizenM London Bankside

20 Lavington Street, London SE1 0NZ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 22/12/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1853)
Room & Suite (164)
Dining (130)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 08/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from CitizenM London Bankside
Updated 08/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#196 of 1,187 hotels in London
Travellers' Choice
At citizenM London Bankside, you’ll find smart tech, designer furniture and the comfiest beds this side of the Thames. We’re a 6-minute stroll from London Bridge, 8 minutes from Southwark Station and a 30-minute train ride to City Airport. Ever heard of contactless stays? With our app on your smartphone, you can do everything from check-in and food-menu browsing to controlling your entire room - with just a swipe of your finger. Our cleaning standards have always been world-class, now they're beyond amazing. Be comfortable in your deep-cleaned (and disinfected) room and our famous XL king-size wall-to-wall beds, jungle-like showers and a great movie library on your TV. The bedside MoodPad tablet controls the entire room (just like our app) so you don't need to get out of bed at all. When not sleeping or relaxing, hang out in the living room, packed with colourful Vitra furniture, art and books. Our 24/7 canteenM kitchen serves tasty meals, cocktails and snacks whenever you want.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Coffee shop
Breakfast available
Breakfast buffet
Snack bar
Meeting rooms
Photo copier / fax In business centre
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Cable / satellite TV
Extra long beds
Bath / shower
Air purifier
Bottled water
Laptop safe
Private bathrooms
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
Quirky Hotels
Languages Spoken
English, French, Spanish
4568Reviews49Q+A100Room tips
Traveller rating
  • 2,971
  • 1,255
  • 216
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  • 33
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  • English
Popular mentions
debia1013 wrote a review Yesterday
The Hague, The Netherlands7 contributions1 helpful vote
CitizenM London Bankside is a perfect place to stay when you are in the area for business. The hotel is quiet, so you can get the sleep you need and has all the amenities that you want - clean, comfortable, fast wifi, great coffee, quick in/out.
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Review collected in partnership with this hotel
Date of stay: October 2021
Sleep Quality
Trip type: Travelled on business
paulawiddowson wrote a review 12 Oct
North Yorkshire, United Kingdom195 contributions94 helpful votes
Very quirky - the entire room is operated through an ipad....very few staff, lots of orange gnomes. Good bar and very quiet location. The breakfast was basic, so suggest you go elsewhere for that....but the bar was fab!
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Date of stay: October 2021
Sleep Quality
MattTheMoaner wrote a review 11 Oct
Southampton, United Kingdom9 contributions6 helpful votes
Like the wardrobe in Narnia, the cupboard doors in Monsters Inc and the Stargates in... Stargate; stepping through the doors of Citizen M is like stepping through a portal, which transports you off of the packed, manic chaos of London and effectively wraps you in a warm, fluffy blanket of quirky décor, Disney films in the lobby and a smorgasbord of cosy seats for all buttock requirements. Naturally this level of chill and comfort partners perfectly with booze and the bar is the beacon welcoming you in and the staff were happy to pick up the challenge of trying to get us drunk. This is where our guide on this merry tale joins the story. Miss/Mx/Dr Raphael Cheasty PhD swanned in ready to change my life on levels hither to undreamt of. Using her skills of analysis (and Irish heritage, which she claims as the source of her bartending powers) Rafe schooled me in what I truly wanted from a cocktail, reviving recipes long forgotten from living memory, to bring me a 'Mezo Meridian' (with the help of her glamourous co-bartender who I unfortunately didn't get the name of, but was equally delightful). A taste sensation, life altering; like Neo taking the red pill I was on a journey down the rabbit hole and enjoying the ride. However, like all the great fables, tragedy struck and timing constraints pulled me away from Rafe's master craft before I was able to absorb more of her tutelage and learn of more cocktail recipes of yesteryear waiting for their resurgence. The experience changed me and the chaos of London felt less dominating, the air smelt cleaner and the people friendlier (or as friendly as Londoner's get). The only change in the circumstances was my experience within Citizen M, with Rafe and co, and therefore this is where the credit must lie. I will never be the same. In Summary: It's a lovely spot to stop a chill. Pop in, sit down, get Rafe to mix you a cocktail and say hello to your new, improved life.
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Date of stay: October 2021
Aaronsgsmith wrote a review 9 Oct
Bexhill-on-Sea, United Kingdom1 contribution
Clean, modern and great price for central London. Friendly staff and very easy checking in system made a great start to our stay. Room was very clean and comfortable bed. will look at staying again when next in London
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Review collected in partnership with this hotel
Date of stay: October 2021
Sleep Quality
garyX3595WF wrote a review 5 Oct
Boston, United Kingdom1 contribution
modern hotel for the younger clientele. not my cup to tea! in fact no tea or coffee as not provided in the tiny capsule bedroom. Had to climb into strangely laid out bed. toilet and shower in room with translucent walls (had to use lobby toilets) sink in bedroom area. empty fridge provided - no bottled water provided. room service ended at 6am so had to go to canteen at 6am for much needed coffee. only one pillow per person though you can order more. have to order room cleaning which I forgot to do. iPad controls lighting, blinds, curtains, tv and air control which was a bit difficult late at night when quite tired. room very quiet though.
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Review collected in partnership with this hotel
Date of stay: October 2021
Sleep Quality
US$154 - US$319 (Based on Average Rates for a Standard Room)
United KingdomEnglandLondonSouthwark
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Frequently Asked Questions about CitizenM London Bankside
Which popular attractions are close to CitizenM London Bankside?
Nearby attractions include Electric Gamebox (0.4 km), Shakespeare's Globe Theatre (0.3 km), and Menier Chocolate Factory (0.3 km).
What are some of the property amenities at CitizenM London Bankside?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at CitizenM London Bankside?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at CitizenM London Bankside?
Guests can enjoy a lounge, breakfast, and a snack bar during their stay.
Is parking available at CitizenM London Bankside?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to CitizenM London Bankside?
Conveniently located restaurants include Honest Burgers - Borough, Lord Nelson, and 'O ver.
Are any cleaning services offered at CitizenM London Bankside?
Yes, dry cleaning and laundry service are offered to guests.
Does CitizenM London Bankside offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at CitizenM London Bankside?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to CitizenM London Bankside?
Many travellers enjoy visiting Churchill War Rooms (2.2 km), Tower of London (1.6 km), and Houses of Parliament (1.9 km).