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citizenM London Bankside

3,676 reviews
#99 of 1,081 Hotels in London
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Traveller (1566)
Room & Suite (415)
Dining (107)
Overview
  • Excellent68%
  • Very good27%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“mood lighting”(256 reviews)
“free movies”(201 reviews)
“samsung tablet”(120 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Multilingual Staff
Wheelchair Access
4.0 Star Hotel
All hotel details
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Reviews (3,676)Write a Review
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1,942
766
114
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13
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LanguageEnglish
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1,942
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114
46
13
Show reviews that mention
All reviewsmood lightingfree moviessamsung tabletborough marketrooms are smallroom controlslondon bridgehigh techfunky hotelhuge bedtate modernsouthwark tubehi techrain showersouth banklounge areagreat shower
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411 - 415 of 2,881 reviews
Reviewed 12 May 2017

The best iced coffee (ask for Jess!). Excellent service by very professional staff. Love the layout of the bar and lounge. Great place for working on your laptop or having informal meetings. Relaxing music, great food.More

Thank Rachel N
Response from citizenMichael, ambassador aka barista at citizenM London BanksideResponded 13 May 2017

Hey citizenRachel Coffee does not ask silly questions, coffee understands. We understand that quality barista made coffee is must for all mobile citizens. It is fantastic to hear that Jess made you the best iced coffee and I can tell you her face is gleaming...More

Reviewed 12 May 2017 via mobile

Very modern. Very novel idea. Very accommodating. Very cool... Excellent for young couples who don't want to pay the earth to stay in a beautiful hotel in central London.... and free porn - happy days.

1  Thank DanielCampion84
Reviewed 10 May 2017

The hotel has experimented with a very different concept. For me, I did not like the layout wherein you enter the room and wash basin is right in front of you. Basically, you enter via bathroom, or bathroom is open. Then, the bed occupies the...More

2  Thank punitworld
Response from citizenMichael, welcoming all mobile citizens of the world at citizenM London BanksideResponded 13 May 2017

Hello 'punitworld' We have dared to be different at citizenM. The hotel experience had long been neglected without inspiration. We decided it was time for a fresh approach and dreamt about a hotel that was fully built around the life of the frequent traveller who...More

Reviewed 7 May 2017 via mobile

Yes it's good a good buzzy vibe, with the vitra seating, iPod controls in rooms, mood lighting, huge beds that are pretty comfortable. It's clean. Interesting selection of free soft drinks in the mini bar. Friendly welcoming and helpful staff But. But....The rooms are tiny....More

3  Thank docclive
Response from citizenMichael, citizenM says 'travel the world but don't forget to taste it too' at citizenM London BanksideResponded 9 May 2017

Hello 'docclive' Thank you for taking the time out to leave your feedback. When dreaming about the citizenM room for the modern travellers, we envisaged a room that has all the necessary luxuries our guests desire without the regular hotel clichés. We focussed on intuitive...More

Reviewed 6 May 2017 via mobile

Perfect for couples and families the reception is welcoming, the rooms ultra modern, clean, and comfortable. Situated a nice stroll from the Tate modern, and the old vic and only around the corner from the shard, it's the perfect place to stay. Everything was free...More

Thank Janine A
Response from citizenMichael, welcoming the explorers, adventurers and dreamers at citizenM London BanksideResponded 9 May 2017

Hey citizenJanine High five for the five stars. It is fantastic that you enjoyed the citizenM experience and the explored the local area. The Old Vic is steeped in tradition whilst showcasing some amazing shows to this day. We are proud to be in Bankside,...More

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18182838485577
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Bar/Lounge
Details
Price range
US$132 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Business Hotel in London
#61 Romantic Hotel in London
#92 Luxury Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$132 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Business Hotel in London
#61 Romantic Hotel in London
#92 Luxury Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (1566)
Room & Suite (415)
Dining (107)
Pool & Beach (2)
Business Centre & Event Rooms (27)
Amenities (23)
Family and Play Areas (11)
Nearby
Southwark
Even before the arrival of the instantly iconic Shard,
the riverside scene in Southwark had moved well beyond
any up-and-coming phase of development. For quite some
time, locals and out-of-towners alike have loved
browsing the boutiques of Bermondsey High Street,
foraging through the bounteous stalls at centuries old
foodie haven Borough Market, and flocking to the banks
of the Thames to enjoy some of Britain's biggest
...More
Questions & Answers
Ask a question
phoebegodden
24 January 2018|
AnswerShow all 4 answers
Response from Gillian L | Reviewed this property |
Yes - good quality - but if you’re fussy about hair take your own shampoo/conditioner.
1
Vote
Leon_Sarah
13 November 2017|
AnswerShow all 6 answers
Response from Mark H | Reviewed this property |
we just paid in full at arrival trust me you are going to have a wonderful stay hotel is amazing.
1
Vote
inezfernwills
2 October 2017|
AnswerShow all 10 answers
Response from Annette G | Reviewed this property |
I cant see why not they are very helpful and friendly people waiting on you in the lobby of the hotel .
2
Votes
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12345614
Room Tips
"We had a very quiet room towards the inner courtyard."
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"All rooms are exactly the same as far as I know"
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"Use the London Bridge Tube stop, an easier more direct walk."
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"Stayed in a high floor facing inward and it was nice and quiet"
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