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citizenM London Bankside

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#89 of 1,080 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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3,105 Reviews from our TripAdvisor Community

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There are newer reviews for citizenM London Bankside
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Showing 2,385: English reviews
kent
Reviewed 14 September 2015 via mobile

Stayed at Citizen M London Bankside for the second time. The first time we stayed here we thought it was fantastic and couldn't believe the place. It is modern, quirky, friendly, well-located for Borough Market (and anywhere else come-to-that), value for money and just an amazing experience. We were in two minds whether to keep it a secret or to...

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Thank minxcat
Paris, France
Reviewed 12 September 2015

I loved the hotel, really nice athmosphere and very helpfull staff. The location is perfect close from the metro station and buses stations which is very important on night time. The breakfast was excelent, unfortunatly I took the lunch and dinner outside cause I was visiting.

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Thank citizenpenny
Oslo, Norway
Reviewed 12 September 2015

Located on bankside, just south of the river Thames, a modern an innovative hotel that makes you feel special when staying here. It is not like an ordinary hotel. You can control almost everything from a tablet in the room, like the colour of the room light. The rooms are quite small but still furbished in a smart way utilizing...

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Thank Johnny K
Kitchener, Canada
Reviewed 12 September 2015

It's been a couple of months since I stayed at the hotel, but I was compelled to write a review as the hotel is excellent. The check-in was seamless (self-serve using terminals or assistance was available if required), and I was offered early check-in as I arrived around Noon. I was grateful as I don't sleep on planes and was...

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Thank ChrisinKitchener
Manchester, England, United Kingdom
Reviewed 10 September 2015

Having stayed here before we just had to pop in for a drink. The decor is unique but adds to the experience of the hotel. We only didn't stay here as they didn't have any rooms available one one of the nights we were in London. Reception and bar area is relaxed and you can happily chill for an hour...

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Thank Wayne M
Reviewed 9 September 2015

I enjoyed my stay at citizen, I liked the 'concept' most. its new and different with self check in, controlling your room lights etc with tablet. other than this its an OK place in general, nothing spectacular.

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Thank Ebru A
Copenhagen, Denmark
Reviewed 9 September 2015

Although it was a little while ago since we stayed, feel its important to still comment on how good this hotel is. The service is fantastic, very enthusiastic, helpful and friendly staff from greeters, bar staff and cleaning staff all made that extra effort. It's in a good spot for the tube and you can walk to bars and borough...

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Thank Swifty13
Reviewed 8 September 2015 via mobile

Just lovely! Very relaxing, very good service and very stylish and funky, shame we had to come home! Our stay cost £120 which included breakfast, lovely selection and lovely coffee, all staff were very helpful and cheery, bar is open 24hrs and they have an outside inside smoking area, so nice not to stand on the pavement outside the front...

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Thank Debbie G
Cheshire
Reviewed 8 September 2015

Modern, stylish, contemporary and innovative. We loved our stay at citizenM. Located superbly for all the South Bank attractions and easy access across the river. The lobby is a fun place for meals and drinks, there was a wonderful atmosphere Friday night. Self service check in/out was accurate, fast and efficient; staff nearby helpful and friendly. The bedroom/bathroom were clean,...

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Thank manorom
Edinburgh, United Kingdom
Reviewed 3 September 2015

When we are not staying somewhere 'fancy' we usually opt for a perfunctory Travel Inn / Premier lodge etc as when you are not gonna be in the hotel an awful lot you just want a comfy bed, clean room and a good shower. And there are all manor of budget hotel chains that easily provide these at a reasonable...

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1Thank Bob412
citizenMichael, Assistant Hotel Manager at citizenM London Bankside, responded to this review

hello 'Bob412' Wow, thanks for the brilliant review. It is so pleasing to hear you were so impressed. we share you opinion in that we are hardly budget. The citizenM sweet dream first came to our heads when we realised there was no hotel offering the luxuries today's modern travellers seek for a more affordable price. Quickly it came apparent...

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Staying in Southwark

Neighbourhood Profile
Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighbourhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 

Additional Information about citizenM London Bankside

Address: 20 Lavington Street, London SE1 0NZ, England
Region: United Kingdom > England > London > Southwark , London Bridge
Price Range: $231 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Travelocity and Jetsetter so you can book your citizenM London Bankside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#24 Family Hotel in London
#33 Business Hotel in London
#61 Romantic Hotel in London
#79 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from citizenM London Bankside staff and other travellers.
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Questions? Get answers from citizenM London Bankside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i as happy with a courtyard room , it was very quiet”
 of 5 bubbles francoise623, 21 Jan 2017 | Read review
“Higher floors seem quieter.”
 of 5 bubbles pdapico, 20 Jan 2017 | Read review
“Choice: views of office blocks on Southwark St, or quieter rooms on the central atrium, but close to rooms opposite”
 of 5 bubbles maroondoor, 9 Jan 2017 | Read review
“I had courtyard facing room, that was extremely quiet, and the window had motorized both curtain and blind.”
 of 5 bubbles VlastimilB, 1 Jan 2017 | Read review
“Seems all rooms were pretty much the same - higher up the less noise.”
 of 5 bubbles jsd507, 14 Dec 2016 | Read review
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