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Hotel Xanadu

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26-42 Bond Street Ealing, London W5 5AA England
Lowest prices for your stay
Expedia.com
US$101
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Free cancellation until 05/04/22
Reserve now, pay at stay
Booking.com
US$94
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Free cancellation until 04/04/22
Priceline
US$104
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Free cancellation until 04/04/22
Reserve now, pay at stay
Hotels.comUS$101
FindHotelUS$94
Trip.comUS$129
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (69)
Room & Suite (57)
Dining (9)

About

#309 of 1,200 hotels in London
Location
Cleanliness
Service
Value
Hotel Xanadu is a 4* hotel located in the centre of the bustling Ealing Broadway, West London. Elegant interiors and impeccable service are our trademarks since the opening. The hotel is only 5 minutes’ walk from Ealing Broadway Rail and Underground Station, with tube services running to central London via the District and Central lines. Ealing Studios, the oldest working film studio in the world, is just half a mile away. A room at Xanadu is richly decorated with stylish touches, as well as a sleek, tiled bathroom. Flat-screen TV's provide a range of channels, which you can watch with a cup of tea or coffee made in the room.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Non-smoking hotel
Room features
Air conditioning
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English

Location

Full view
96Great for walkers
Grade: 96 out of 100
123Restaurantswithin 0.5 km
18Attractionswithin 0.5 km
663Reviews18Q+A59Room tips
Traveller rating
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Popular mentions
Eliza M wrote a review 12 Jan
Athens, Greece199 contributions44 helpful votes
I stayed in this hotel in November on a business trip. It was really ideal for my standards and located near to the tube station. I actually came back in December and stayed on my second business trip too.
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Date of stay: December 2021
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: upper rooms have amazing view
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Response from Filip Weber, General Manager at Hotel Xanadu
Responded 1 week ago
Dear ElizaM78, Thank you for posting this review for Hotel Xanadu. We were very pleased to have hosted you on two occasions! We hope to welcome you back to Hotel Xanadu soon – our new website in online already and we are working hard on reopening Food and Beverage services as soon as possible! Best regards, All the team at Hotel Xanadu
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rrattu128079 wrote a review 3 Jan
1 contribution
Overall very positive experience. Only thing needed is a better entertainment package in the rooms. Compared to other hotels this is where this hotel lacks. Service was great from the staff and the feel of the rooms is very modern and sleek.
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Filip Weber, General Manager at Hotel Xanadu
Responded 1 week ago
Dear Rrattu128079, Thank you for posting this review for Hotel Xanadu. We were very pleased to have hosted you. We hope to welcome you back to Hotel Xanadu soon – our new website is launching soon, so there will be a new place to sign up for news on breakfast & the restaurant, as well as forthcoming offers. Best regards, All the team at Hotel Xanadu
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Caitlin wrote a review Dec 2021
1 contribution
As per the other reviews and in agreement with Marianne's, you would expect full service of the hotel to be running upon its reopening or to be contacted prior of any changes as there was nothing on booking.com in a notice prior to booking. The bar and restaurant are completely closed and upon arrival had to enter through a fire door. Manager is rude and takes no responsibility just blamed a Pandemic (which effect everyone!) and booking.com. To call themselves a boutique 4-star hotel, I would highly disagree as that is not how you should treat your customers.
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Date of stay: December 2021
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Response from Filip Weber, General Manager at Hotel Xanadu
Responded 13 Dec 2021
Dear Caitlin, Thank you for taking to time to post this review, and we are sorry that you were so disappointed in your experience. Hotel Xanadu has reopened in October 2021 after very long time of being closed. It is true that our Restaurant is not available yet - and we are doing our best informing guests about this fact on Booking.com/Hotels.com/Agoda websites as well as our direct website. We are sorry that you felt let down – we assure you that this is never our intention. I would like to encourage you and your family to visit Hotel Xanadu once again - with the restaurant expected to reopen in early spring 2022 - breakfasts and dinner for a whole party free of charge as a form of consolation. Kind Regards Team Reception at Hotel Xanadu
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Ayesha20172017 wrote a review Nov 2021
London, United Kingdom19 contributions5 helpful votes
Staff at the hotel are friendly, helpful and efficient. Centrally located, with good access to transport links, shops, restaurants, cafes and parks. Clean and comfortable rooms. Would be even better when a breakfast service and room service commences.
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Filip Weber, General Manager at Hotel Xanadu
Responded 13 Dec 2021
Dear Ayesha, Thank you for posting this review for Hotel Xanadu. We were very pleased to have hosted you. We hope to welcome you back to Hotel Xanadu soon – our new website is launching soon, so there will be a new place to sign up for news on breakfast & the restaurant, as well as forthcoming offers. Best regards, All the team at Hotel Xanadu
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MarianneGreen81 wrote a review Nov 2021
Bristol, United Kingdom35 contributions47 helpful votes
AVOID. We booked through Expedia.com and so are used to communication ahead of our visit if anything is out of the ordinary. We didn’t get any warnings, so, we expected business as usual… On arrival it became clear that HX are only just reopening post-Covid. The restaurant and bar are closed so no room service or breakfast is available which is a shame if you’re arriving late. Tea, coffee and water is available in the room, but no mini bar. The room itself was stained (carpet) and tired (furniture) and the air was stale. I wondered if this used to be a smoking room? Without the usual throws and cushions the room was slightly more dismal than a much cheaper Premier Inn would have been, and the mattress and pillows were insufficient. The last straw was arriving back from a day out to be told there was no house-keeping service. Our wet towels remained on the floor, dirty cups unwashed etc. Completely unacceptable given the nightly rate of >£150 per night. We were connected to the Manager who took no responsibility and in fact, two argumentative phone calls later we have given up looking for anything further from HX. Just don’t do it. The positive reviews are pre-Covid - they’re clearly not ready to reopen and don’t deserve your business.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: No parking on site (offsite parking £15 / night and needs cash for the meter), no onsite gym...
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1 Helpful vote
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Response from Filip Weber, General Manager at Hotel Xanadu
Responded 13 Dec 2021
Dear Marianne, Thank you for taking to time to post this review, and we are sorry that you were so disappointed in your experience. Next time please inform us immediately if you feel dissatisfied from your room, and our staff would be more than happy to offer you an upgrade to an executive suite. We are sorry that you felt let down – we assure you that this is never our intention, and we will review the situation with all staff who were involved. I will personally ensure no more situations like that - would like to encourage you and your family to visit Hotel Xanadu once again - with a 50% discount on a selected dates. Kind Regards Team Reception at Hotel Xanadu
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PRICE RANGE
US$110 - US$161 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
48
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Frequently Asked Questions about Hotel Xanadu
Which popular attractions are close to Hotel Xanadu?
Nearby attractions include Navrtar (0.2 km), Pitzhanger Manor & Gallery (0.09 km), and Ealing Broadway Shopping Centre (0.2 km).
What are some of the property amenities at Hotel Xanadu?
Some of the more popular amenities offered include free wifi, reduced mobility rooms, and facilities for disabled guests.
What are some restaurants close to Hotel Xanadu?
Conveniently located restaurants include Turtle Bay Ealing, Sidi Bou - London, and Sowa Restaurant.
Are there any historical sites close to Hotel Xanadu?
Many travellers enjoy visiting London Museum of Water & Steam (2.7 km), York House Gardens (7.2 km), and Syon House and Park (3.9 km).
Is Hotel Xanadu accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.