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The Pillar Hotel

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108 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Jerusalem, Israel
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 June 2016

Located in Hendon, very convenient to shops and the tube. Staff professional and very pleasant and accommodating. kosher -Nice breakfast - smoked salmon and fresh fruit and a nice assortment of cheeses etc. Coffee and tea available throughout the day in the breakfast room (as well as cookies (biscuits) and cake and coffee/tea stations on the floors of the hotel.... More 

Helpful?
3 Thank Debbie F
ManagerNW4, Manager at The Pillar Hotel, responded to this review

I was so pleased to hear about your stay with us here at The Pillar and thank you for taking the time to share this with others on Trip Advisor. Indeed, we are exceedingly proud of our staff and pride ourselves on our high levels of service. I am delighted that this was so appreciated. Additionally, we work hard on... More 

Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 June 2016 via mobile

Stayed for one night for business. This hotel is the best boutique hotel in London. Loved my stay. Everything just perfect, the breakfast was delicious. Thank you to all the staff who made my stay so good. I will make this hotel my priority when next staying in London.

Helpful?
2 Thank David A
ManagerNW4, Manager at The Pillar Hotel, responded to this review

Thank you very much for taking the time to review The Pillar following your stay. We are delighted to hear that you enjoyed your experience so much and will very much look forward to welcoming you back to The Pillar in the near future. Yasmin Casallas More 

Boston Spa
Level Contributor
132 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 9 June 2016

This kosher hotel, which we first stayed at 3 years ago, is very conveniently located being about 10 minutes from the M1 has excellent free parking. The rooms are very clean but very small - not really suitable for a long stay. The breakfast - continental style - is quite adequate. The staff are friendly and helpful There is free... More 

Helpful?
3 Thank raymarks
ManagerNW4, Manager at The Pillar Hotel, responded to this review

Thank you for your kind review. looking forward to welcome you again real soon. Regards, Peter More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 May 2016 via mobile

I have stayed in this hotel quite a few times, and I had a rather pleasant stay with my mum. However I do feel that the hotel is very pricey for what it is, and it does not offer a huge amount of amenities in the room as the Hide Hotel in Hendon which is just around the corner from... More 

Helpful?
1 Thank Eva T
ManagerNW4, General Manager at The Pillar Hotel, responded to this review

Thank you for your comments. I was delighted to see you again in our hotel a week after this comment, clearly you must have changed your mind. Looking forward to welcoming you again real soon, Peter More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 May 2016 via mobile

My husband and I had the pleasure of staying at The Pillar Hotel in December 2015. The location of the hotel was great! Only a 10 minute walk to the train station (Hendon Central) and so only 20 minutes into Central London and bus stops right on the main street, so getting around was no problem at all. The hotel... More 

Helpful?
1 Thank Stephania T
ManagerNW4, Manager at The Pillar Hotel, responded to this review

It is a pleasure to read feedback like this - thank you for taking the time to share your experience with other travellers. We are delighted that you had a good stay, made the most of the convenient location and enjoyed the breakfast and the lounge that are on offer to Pillar guests. We do hope to welcome you back... More 

Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 April 2016

Good hotel with nice and clean rooms, service minded staff and quality service. It's a rather small hotel, but well staffed and the check in is quick. The room has all the facilities needed for a longer stay and there is space enough for two people to live in the room for a prolonged period. I got a room facing... More 

Helpful?
2 Thank Bengt H
ManagerNW4, Manager at The Pillar Hotel, responded to this review

Thank you for your review and taking the time to share your stay. I am pleased to hear that you enjoyed the facilities and space within the rooms, as well as the peace that can be found even in Central London! The size of the hotel gives The Pillar its personal atmosphere, offering a different experience to the larger city... More 

DORSET UK
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 21 February 2016 via mobile

Have stayed here before when going to gigs at Wembley. It's a kocher hotel and very high standards. The trip to Wembley is a 83 all night bus about 30 mins away and stops right outside hotel. The price is also really competitive s d to s are great. The bed I want to take home!! Great night sleep. Breakfast... More 

Helpful?
5 Thank Chris T
ManagerNW4, Manager at The Pillar Hotel, responded to this review

Thank you very much for taking the time to give feedback following your stay at The Pillar. We are indeed very lucky to have such an ideal location for events at Wembley, as well as many other venues and attractions in North London. Our beds are carefully chosen and it is a pleasure to hear how gratefully received this is... More 

Jerusalem, Israel
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 February 2016 via mobile

Excellent stay. Perfect position for us. Ample parking and easy transport to central London. Lovely room and bathroom although shower hard to control. Staff pleasant and very helpful. Great cold buffet breakfast and refreshments available in comfortable lounge all day long. Well placed for kosher shops and restaurants. Definitely coming back!

Helpful?
3 Thank judyec2016
ManagerNW4, Manager at The Pillar Hotel, responded to this review

We are delighted you chose The Pillar Boutique Hotel for your stay in London. It is a pleasure to hear of your experience and how you enjoyed the location, the comfort, style and design of the hotel, and of course the standards of service given by our team of which we are so proud. We look forward to welcoming you... More 

Manchester
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 February 2016

When we arrived at hotel the bathroom was dirty, it looked like there was excrement on the floor.( I didn't examine closely enough to be sure 100%) When we complained to front desk, instead of being apologetic they seemed to be insulted by our complaint and had the audacity to say that it couldn't have been there when we got... More 

Helpful?
1 Thank CSS1
ManagerNW4, Manager at The Pillar Hotel, responded to this review

We have noted and investigated your comments. something must have happened between you and our experienced receptionist which we must apologise. clearly your incident was a one off and is not the norm we aspire for. please let me know when you might be in our hotel again. Regards, Peter More 

Monsey, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 January 2016 via mobile

I came here for 1 night, while on a stopover for a business trip. The staff is super friendly and very accommodating. Very nice cozy room. There is complimentary coffee and bottled water in your room. There is even milk for ur coffee if u want. While check out is 11 am, I had to leave to the airport at... More 

Helpful?
5 Thank markyman21
ManagerNW4, Manager at The Pillar Hotel, responded to this review

I am pleased to hear that you enjoyed your experience at The Pillar and would like to thank you for your kind feedback. It is important to us that our guests feel your needs and requests are met, while you enjoy the atmosphere, facilities, style and location of The Pillar. We understand that business trips are busy and timing is... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Pillar Boutique Hotel North London is a boutique hotel, offers versatile conference facilities and is an ideal venue for events. The building dates back to 1893 and stands in 2 acres in the centre of North London, boasting a beautiful green garden around the whole hotel. The Pillar Hotel has successfully kept the history and old-fashioned Victorian charm but with an added contemporary design and style that the modern traveller expects. All rooms have a 32" LCD television with satellite channels, hypoallergenic pillows & duvets and the Pillar Hotel signature bed. All this combined we deliver a uniquely luxurious Hendon/Golders Green/Wembley hotel. Though we are one of many hotels in London, our beautiful surroundings make us unlike any other. Attractions just minutes away include: Hampstead Heath, Middlesex University, Kenwood House, RAF Museum, Alexandra Palace and Allianz Park the famous home of Saracens. ... more   less 

Additional Information about The Pillar Hotel

Address: 19 Brent Street, London NW4 2EU, England
Region: United Kingdom > England > London
Price Range: $198 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pillar Hotel 3*
Number of rooms: 37
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Questions & Answers

Questions? Get answers from The Pillar Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the courtyard.”
 of 5 bubbles Lucia2Uk, 9 Nov 2016 | Read review
“Get confirmation that what you book is what your going to receive. They will lie to you so get a name as a reference”
 of 5 bubbles nickrE6673FM, 1 Aug 2016 | Read review
“It's better to take rooms that overlook the inner garden.”
 of 5 bubbles shari09, 14 Jul 2016 | Read review
“no elevator for 2nd story rooms but staff does help with luggage if needed”
 of 5 bubbles 425debbief, 23 Jun 2016 | Read review
“Book with them directly to get the free breakfast - a 12.50 pound or $20 value.”
 of 5 bubbles tzvinight, 25 Aug 2015 | Read review
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