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South Place Hotel

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874 Reviews from our TripAdvisor Community

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Showing 778: English reviews
London, England, United Kingdom
Reviewed 8 October 2016

Fantastic staff and hotel, great location for the city of london and Shoreditch quirkiness. Couldn't ask for friendlier staff. The bars keep going until late early am so ask for a room away from the bars if your having a quiet one.

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Helpful?
Thank Mike R
Susanne T, General Manager at South Place Hotel, responded to this review

Dear Mike R, What a great review – we love hearing what our guests thought of our beautiful hotel and it rejoices us to hear such lovely words. I have passed on your feedback on the great service your received to the entire team which was absolutely thrilled. I hope to see you again very soon Warmest regards, Susanne Traudt...

Chicago, Illinois
Reviewed 7 October 2016

I wish I could give negative stars on this forum. We had an horrific experience on our recent visit where the receptionist (Anna, Anya, Ann - goes by many names apparently) lied about taking delivery of our soccer tickets and the whole staff, including the hotel manager was helping her cover it up till we threatened to call the police....

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Helpful?
2Thank Pujafoo
Susanne T, General Manager at South Place Hotel, responded to this review

Dear Pujafoo We are incredibly disappointed to read this review. As was communicated to your husband at the time, the tickets were genuinely misplaced. We believed your husband was reassured of this and happy with the recovery at the time. Please contact Andre Read-Kontou, Front of House Manager who was liaising directly with your husband AndreRK@southplacehotel.com We would very much...

Reviewed 7 October 2016 via mobile

I spent two very pleasant days at the South Place Hotel in October. The hotel seems new and clean with modern amenities, a nice cafe and restaurant, and very courteous staff. The room was also modern and clean with a nice bathroom and comfortable bed. While short of high end luxury, this is a very nice hotel and a great...

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Helpful?
1Thank ActiveLuxury
Susanne T, General Manager at South Place Hotel, responded to this review

Dear ActiveLuxury, Thank you very much for taking the time to leave such a lovely review on your recent stays with us. I am delighted that you had an amazing stay with us and that you loved our great bedrooms, the stylish restaurant and bar area and also the exceptional service you received throughout your stay. I look forward to...

Reviewed 4 October 2016

South Place is a cool, contemporary hotel, with trendy interiors and cute little extras, (bikes for rent, jogging guides, hangover kits in the room.) But it was the outstanding, friendly staff that was really remarkable. They responded to problems efficiently and always made sure we were comfortable and well taken care of. At check-in, after a minor miscommunication regarding our...

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Helpful?
Thank Jameilee Q
Susanne T, General Manager at South Place Hotel, responded to this review

Dear Jameilee Q, Thank you very much for taking the time to leave such amazing feedback on your recent stay with us - we love to hear each guest’s personal experience of South Place Hotel. The team here go the extra mile to make each guest’s experience a memorable one, and I am pleased that you enjoyed all aspects of...

Grantham
Reviewed 2 October 2016

Room 602 delux double with shower not bath. under a roof terrace which had thumping music till midnight by private party. Couldnt use the roof terrace which was main reason for booking as a private party had booked the whole terrace and restaurant which is rubbish as a guest. then woken by street cleaners or something at 0700. Accoustics poor....

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Helpful?
1Thank RobertD36
Susanne T, General Manager at South Place Hotel, responded to this review

Dear RobertD36, I am very saddened to hear that you encountered so many issues during your recent stay with us, and that your expectations were not met. This doesn’t reflect the high quality of service we strive to provide here at South Place and I would like to contact you personally to better understand the situation. Please could you email...

Reviewed 30 September 2016 via mobile

Is as good as it can gets... it's really a great hotel, with great staff, great breakfast, great rooms, great bar on the roof... near the city. What else do you want! Really, I was amazed with the hotel

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Helpful?
1Thank Luis G
Susanne T, General Manager at South Place Hotel, responded to this review

Dear Luis G, Thank you for taking the time to share feedback on your South Place experience – it is wonderful to hear that we exceeded your expectations. The team here go the extra mile to make each guest’s experience a memorable one, and I am pleased that you enjoyed all aspects of your visit as a result. I have...

Mendham, New Jersey
Reviewed 30 September 2016 via mobile

The South Place Hotel was hip and comfortable at the same time for this 71 year old. Lobby had a perfect small hotel vibe, "loungey" bar scene, great art work/sculpture. Room (after the ECO system cooled it down from 74 degrees to 70) was pleasant with modern style and plenty of work space. Pillows were terrible, no firmness at all....

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Helpful?
Thank jedlaird
Susanne T, General Manager at South Place Hotel, responded to this review

Dear jedlaird, It is wonderful to hear such lovely feedback – thank you for taking the time to review South Place. I am glad you found the lobby and the room to be very nice, loungey and comfortable. We know it’s the details that make an experience perfect, so it’s great to hear you liked the spacious work space. It...

Reviewed 28 September 2016 via mobile

A nice hotel with friendly staff. They managed to give me a free upgrade. They have a 1 star Michelin restaurant on site. The room is nice and clean. Highlight- Free minibars in my room type. The only down side is their location is a bit far from the city center.

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Helpful?
Thank Foxx_XX18
Susanne T, General Manager at South Place Hotel, responded to this review

Dear Foxx_XX18, What an amazing review on your recent stay with us. I am thrilled to hear that you enjoyed our lovely hotel and especially the upgrade you received. We are making our best to create a wonderful experience at South Place Hotel for all our guests. The hotel is indeed located between the City and the vibrant East End...

Glasgow
Reviewed 27 September 2016

We stayed in this hotel in June. It was lovely, clean and full of modern technology. It was in a great location - can't ask for more. The hotel holds a special place in my heart as it is where my other half proposed to me,

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Helpful?
Thank beccaa10
Susanne T, General Manager at South Place Hotel, responded to this review

Dear beccaa10, Thank you very much for taking the time to leave such a great review. I am very proud to hear that your other half chose South Place Hotel as the perfect location for a wonderful proposal. I look forward to seeing you again maybe for your future anniversaries. Warmest regards, Susanne Traudt General Manager

North Yorkshire, United Kingdom
Reviewed 27 September 2016 via mobile

South place hotel was by far the best hotel I've ever stayed in. I was there for my Birthday weekend and couldn't have picked a nicer place to stay. The service from the staff was fantastic and the room was amazing! I would definitely recommend this hotel to anybody and have already put the plans into motion to return in...

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Helpful?
Thank RyanHerring95
Susanne T, General Manager at South Place Hotel, responded to this review

Dear RyanHerring95, It is wonderful to hear that you consider South Place Hotel as ‘by far the best hotel you’ve ever stayed in’. I am thrilled that you had such a wonderful birthday stay and that you loved our beautiful hotel so much. I look forward to seeing you again very soon Warmest regards, Susanne Traudt General Manager

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Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
South Place Chop House
South Place Chop House
Cuisines: British, European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
South Place is an 80-bedroom, luxury hotel in the City of London, just minutes away from Moorgate and Liverpool Street stations. The first hotel from restaurateurs D&D London, South Place Hotel features Conran-designed interiors, 2 restaurants (one of which, the Angler, was recently awarded a Michellin star), 3 bars and 5 private dining and meeting rooms. The hotel is alive with the buzz of local London neighbourhoods, including Silicon Roundabout at Old Street; the creative communities of Spitalfields, Shoreditch and Hoxton, as well as the chic and sharp energy of the Square Mile. The staff are young and vibrant, passionate about ensuring guests have a warm welcome and a wonderful stay. ... more   less 

Additional Information about South Place Hotel

Address: 3 South Place, London EC2M 2AF, England
Region: United Kingdom > England > London > City of London
Price Range: $310 - $651 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — South Place Hotel 5*
Number of rooms: 80
Reservation Options:
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Hotel Style:
#15 Romantic Hotel in London
#22 Business Hotel in London
#39 Luxury Hotel in London
#53 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from South Place Hotel staff and other travellers.
21 questions
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Questions? Get answers from South Place Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better views”
  • Breakfast on room service
  • Bouquet of flowers on arrival
 of 5 bubbles 283rachelj, 3 Dec 2016 | Read review
“Make sure you go for breakfast, fresh cooked to order, lovely.”
 of 5 bubbles carolyno782, 29 Nov 2016 | Read review
“Book a studio and ask for a corner room.”
 of 5 bubbles PaulT1166, 28 Nov 2016 | Read review
“There are no bad rooms”
 of 5 bubbles steveg520, 28 Nov 2016 | Read review
“Take a floor in the middle to stay in a quite situation.”
 of 5 bubbles andreagN4482GQ, 22 Nov 2016 | Read review
5 of 5
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