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Ibis London Shepherds Bush

2,021 reviews
#264 of 1,076 Hotels in London
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Traveller (335)
Room & Suite (123)
Dining (55)
Overview
  • Excellent47%
  • Very good44%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
3.0 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,021)Write a Review
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11 - 15 of 1,066 reviews
Reviewed 13 December 2017 via mobile

Room was clean and plenty big enough for one. Double bed was two singles pushed together and lots of traffic noise outside. Breakfast was not really suitable for veggies so it cost over a tenner for eggs on toast. It was ok, not the best...More

Thank Matt G
Response from Raphaella Y, Manager at Ibis London Shepherds BushResponded 4 weeks ago

Dear Matt G, I am really sorry that we were only Okay, I have definetetly taking in consideration your comments regarding our breakfast and I am sorry that you didn't enjoy our veggies option, we have Hash-browns, fruits salads, beans, cereals) Please do not hesitate...More

Reviewed 11 December 2017

Great location but accommodation not even as good as a youth hostel. The room was incredibly basic and sparse, horrible vinyl on floor, hospitalised looking shower without instructions the size appeared to be for wheelchair access but the rails were in the wrong place and...More

Review collected in partnership with Accorhotels.com
Thank Tracey E
Response from Raphaella Y, Manager at Ibis London Shepherds BushResponded 4 weeks ago

Hello Tracey, Thanks a lo for sharing the experience with you, I am glas that you enjoyed the avocado toast that we have made for you. We are currently refurbishing all our accessible in the hotel and we can confirmed that they are respecting the...More

Reviewed 11 December 2017 via mobile

We visited London on this occasion to see Status Quo and intended to book the Novotel Hammersmith which is just around the corner from the Eventim Apollo. Unfortunately though I had a senior moment and booked the wrong hotel. Anyway, having tried to book in...More

Thank Richard T
Response from Raphaella Y, Manager at Ibis London Shepherds BushResponded 4 weeks ago

Hello Richard, I am sorry that you booked the wrong hotel and also happy that even if it was not the Novotel you enjoyed your stay with us. I am deeply sorry for the breakfast, we will make sur to take the appropriate measure to...More

Reviewed 10 December 2017

We stayed at the Ibis Shepherds Bush for two nights from Friday 8th December to Sunday, as we were going to the Status Quo concert at the Eventim Apollo which is about one & a half miles from the hotel.. As usual with Ibis the...More

Thank Yakamatutsi
Response from Raphaella Y, Manager at Ibis London Shepherds BushResponded 12 December 2017

Dear Yakamatutsi, Thanks a lot for your feedback, I am so sorry that the breakfast was not up to your expectations, we are currently reviewing it. I hope nect time your stay will be perfect. Thanks a lot also for your tips regarding the cab,...More

Reviewed 5 December 2017

Review collected in partnership with Ibis Hotels
Thank 1mazyad
Response from Raphaella Y, Manager at Ibis London Shepherds BushResponded 7 December 2017

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$88 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Green Hotel in London
#69 Best Value Hotel in London
#176 Romantic Hotel in London
#194 Business Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$88 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Green Hotel in London
#69 Best Value Hotel in London
#176 Romantic Hotel in London
#194 Business Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (335)
Room & Suite (123)
Dining (55)
Hotel & Grounds (237)
Bathroom (46)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
fcetonia
26 October 2017|
AnswerShow all 2 answers
Response from Fabio L | Reviewed this property |
Sorry, you may want to ask the hotel directly. Our room was not, but there might be other that are suitable for people with mobility issues.
0
Votes
fcetonia
26 October 2017|
Answer
Response from Raphaella Y | Property representative |
Dear Madame, Yes the hotel has accessible rooms. Please just request an accessible room at the time of booking . Kind Regards, Raphaella
0
Votes
Lucy S
5 September 2017|
AnswerShow all 5 answers
Response from Raphaella Y | Property representative |
Hello Lucy, We do not have a private parking, but we do have discount with the NCP carpark W12 next door with a direct access to the 1st floor. We do have £10 discount for 24hours, you just need to let us know as soon as... More
1
Vote
Room Tips
"First floor"
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"Spend a little more money and go to the Novotel in Hammersmith instead"
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"Book as far in advance as you can for cheaper rates as it can get pricey"
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"Higher floor rooms will be quieter."
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