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Abbey Hotel

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93 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Reviewed 25 April 2012 via mobile

After a long day travelling to London to watch later live with jools holland at the BBC studios, we couldn't believe our eyes when we turned up to our so called "hotel". Although we left finding a room last minute we didn't expect to turn up to a building site. There was a skip on the front drive, workmen everywhere...

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1Thank Rhysj1
London, United Kingdom
Reviewed 12 March 2012

myself and my family were due to stay at the hotel Saturday night. When we arrived, we couldn't believe our eyes, there is a skip outsiade and workmen everywhere, the windows on the first floor were being replaced, and all the glass was outside on the drive. The parking was a good mile away. When we went inside, no one...

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Thank Jo J
Nottingham, United Kingdom
Reviewed 15 February 2012

I have stayed in quite a few budget hotels in the Shepherds Bush and this one is probably the best. In general the place does feel a bit DIY but the rooms are always clean and the ensuite facilities decent. Rooms at the front of the hotel are a little noisy as Wood Lane is a busy road.

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1Thank tony h
Wigan, United Kingdom
Reviewed 19 September 2011

This place should be shut down. Stayed at the Abbey Hotel Sept 2011. The only hotel I have ever stayed at that did not have tea and coffee facilities (manager used current renovations as excuse - go figure). TV did not work, pillows were more like sacks, and the bathroom was closet like although new, and the phone could not...

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Thank Dave A
Reviewed 15 July 2011

Iv never done this before but this place is something else. I appreciate that it's a budget hotel but it really was bad! To start with the parking is a good 35 minute walk away(not mentioned on the website.) The women who works there was really rude and unhelpful. The whole place is filthy, I had to sleep fully dressed...

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Thank Wani1
Port Talbot, United Kingdom
Reviewed 6 January 2011

I have stayed at this Hotel many many times over the last 20 yrs. Sebastian the owner is very helpful and its a friendly place situated in the heart of Shepherds Bush. (If you stay there go to the nearby "PATIO restraunt" the finest food ive ever tasted from a Polish restraunt with a window full of good news reviews....

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Thank Lyonresh
swindon
Reviewed 12 September 2010

The situation of the B & B (that's being generous!) was handy being opposite The Westfield Shpping Centre and BBC studios. The sheets were clean, but the rest felt filthy. The walls were grotty and chipped as was the furniture. No toiletries and towels like sandpaper. Breakfast consisted of 3 cold croissants and cold toast. The coffee was disgusting despite...

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1Thank jen_reg
Macau, China
Reviewed 15 August 2010

Stayed for 2 nights. Had to pay in full on checking. Wished I had not! Car park a joke as literally miles away. Given bad direction from lady at reception…second mistake… Reception lady/owner has a real bad attitude - not very nice person at all and argues with other guests! Other people there were nice enough. Could not sleep much…bed...

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Thank travelgweilo
Essex
Reviewed 13 August 2010

Stayed here on 11th August. Location very good for the BBC studios and excellent shopping centre opposite. However, when we got up in the morning there was no water. Was told there was a little but there wasnt. Then was told it would be an hour until water came back (which meant 8am) and then was told 12 midday. So...

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1Thank WendyWooEssex
essex england
Reviewed 12 August 2010

This hotel was horrid, very dirty, room falling apart. When woke in the morning was faced with no runing water so couldnt have a shower or go to the toilet, as would not flush, manager/owner unhelpful in this matter no part refund offered and no sorryness given at all. Would not recommend this to anyone.

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1Thank Hattie66

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Abbey Hotel

Address: 23 Wood Lane | Shepherds Bush, London W12 7DP, England
Region: United Kingdom > England > London > Hammersmith / Fulham
Price Range: $101 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Abbey Hotel 3*
Number of rooms: 17
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Also Known As:
Abbey Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from Abbey Hotel staff and other travellers.
1 question
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Staines
11 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can't avoid the hotel, avoid the basement.”
 of 5 bubbles Norwichresident, 13 Oct 2015 | Read review
“Room 7 is at the back and quiet”
 of 5 bubbles 827petert, 29 Mar 2015 | Read review
“wouldnt stay here room not cleaned before entry”
 of 5 bubbles ann958, 9 Dec 2014 | Read review
“If you stay here make sure to get a room that is actually IN the main building not out back like ours was.”
 of 5 bubbles 85LKS, 6 Aug 2014 | Read review
“no rooms in the hotel, don't stay here”
 of 5 bubbles maisieg2014, 21 Mar 2014 | Read review
5 of 5