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Park Plaza London Riverbank

Expedia.comUS$143*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Park Plaza London Riverbank
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4,951 Reviews from our TripAdvisor Community

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Showing 4,428: English reviews
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Reviewed yesterday NEW

Stayed for 2 nights for the Chelsea flower show. The hotel is in a great location, close to many of the London sites, river etc without being too close to noise etc. Tube stations ~ 10 minute walk or £6 in a taxi. The hotel is a bit utilitarian - it had efficient service, clean room, good restaurant etc, but...

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Helpful?
Thank David F
london
HOTEL’S FAVOURITE REVIEW
Reviewed 28 February 2017

I stayed at Park Plaza Riverbank last weekend. From the check in till I left the hotel on Monday I had a fantastic experience. Upon my arrival I was greeted by a member of the concierge, Reuben, who gently carried my luggage and escorted me to the main reception. Magdalena the receptionist checked me in, she was friendly, professional and...

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1Thank sbelloLondon
About Hotel's Favourite Review
VaniaSilvaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear sbelloLondon, Thank you so much for your valuable feedback and review. Your comment about the most helpful staff and professional staff is highly appreciated and has proudly been shared with the entire team!. I hope to have the pleasure of welcoming you back very soon. Best regards, Vania Silva Guest Relations Manager

Gosport, United Kingdom
Reviewed 2 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Thank Christopher B
Sandhurst, United Kingdom
Reviewed 3 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Thank kellylouise2203
London, United Kingdom
Reviewed 3 days ago NEW

This hotel is generally very good, with great friendly staff, rooms are well appointed and there is a relaxed feel about the place. The only problem I had was that the walls from my room to the next were only a stud partition and I could hear everything in the room next door as if I was in that room...

Review collected in partnership with Park Plaza Hotels
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Thank michaeltZ3870IU
Melbourne, Australia
Reviewed 4 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Thank janeeno27
JamesSessions, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Reviewed 4 days ago NEW

This Hotel is in a good location but I experiences a too much of a show off with stylish furniture and design but lacking a lot of small details and easy of us for traveller. The check in and check out is old fashion and takes time. The elevators are terrible, they are to few and to slow. The breakfast...

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Thank Benedikt Í
JamesSessions, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Benedikt Í, I am extremely disappointed to learn that we failed to live up to your expectations on your recent visit to Park Plaza London Riverbank for which I apologise most sincerely. I have discussed your comments and the service shortfalls you experienced with the relevant managers, as it is most disappointing to hear that we failed to extend...

Reviewed 5 days ago NEWvia mobile

Beautiful Riverbank View from our room. Room was very clean and well presented. Bed was comfortable and warm bedding. Bathroom was lovely and came with gorgeous products. Ordered room service alot even 4am! And food was great. Staff was friendly and helpful. My partner actually proposed in the room with the view. It was romantic! Would 100% go back loved...

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Helpful?
Thank Hazel J
JamesSessions, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Hazel J, Thank you for your glowing review of your recent stay at Park Plaza London Riverbank. We are extremely proud of our team and it is wonderful to hear that they surpassed your expectations. It is wonderful to hear you partner proposed to you in one of our River View rooms. Congratulations you on your engagement! I hope...

London, United Kingdom
Reviewed 5 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Thank M3134BKsarahh
JamesSessions, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Reviewed 6 days ago NEWvia mobile

Came here back in April 2016. Went to the front seat earlier than the check in time and explained I am aware me and my other half are early but I would like to just hand my luggage in so we can wonder the streets.... was told by the staff that I was lucky as the room is actually ready....

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Helpful?
Thank JasonSmith01
JamesSessions, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear JasonSmith01, Thank you for this marvellous review. I am truly pleased to read you have fully enjoyed your stay with us. We are extremely proud of our team and it is wonderful to hear that they surpassed your expectations. I am glad we managed to check you in before the check in time and that the issue you had...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more   less 

Additional Information about Park Plaza London Riverbank

Address: 18 Albert Embankment, London SE1 7DP, England
Region: United Kingdom > England > London
Price Range: $230 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza London Riverbank 4*
Number of rooms: 489
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Hotwire, Priceline, Agoda, Orbitz, Cancelon, getaroom.com, TripOnline SA, Evoline ltd, HotelQuickly and Hotel.de so you can book your Park Plaza London Riverbank reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Hotel Style:
#267 Luxury Hotel in London
#272 Business Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza London Riverbank staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stick to the lower floor rooms or above 13th floor, the elevator is very slow.”
81benedikt_, 26 May 2017 | Read review
“We emailed ahead of time requesting a king bed and they very graciously accommodated our request.”
MartiniGirlSeattle, 23 May 2017 | Read review
“If you like views see if you can get a room that overlooks the Thames”
Sunny636, 22 May 2017 | Read review
“Book river facing rooms. Other rooms are also good though.”
raviraj1965, 20 May 2017 | Read review
“Superior Double Room 925 had a view of the other building but if you're not too bothered about that, then I highly recommend”
141martinl, 16 May 2017 | Read review
5 of 5
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US$143* /night
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Prices are for 1 room, 2 adults
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