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Park Plaza London Riverbank

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4,444 Reviews from our TripAdvisor Community

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Showing 4,004: English reviews
Birmingham, United Kingdom
Reviewed 20 December 2015

In a nutshell, my best hotel experience in London! Super staff, fantastic facilities & pleasantly priced for a Saturday night stay in the capital. Recommend to anyone who wants to enjoy superior service and awesome accommodation.

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank ElBall
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear ElBall, Thank you for your 5 star review on TripAdvisor. The Riverbank team was thrilled to read that you had such a good time with us. We look forward to welcoming you back to us soon. With kind regards, Sarah Frink Guest Relations Manager

Bedfordshire, United Kingdom
Reviewed 19 December 2015

Had a business event at the hotel. The venue for the training was adequate space. We had dinner after the training event and the staff where helpful with keeping the party flowing. The hotel room was adequate space and comfort. The bathroom could have been to a better standard.

Review collected in partnership with Park Plaza Hotels
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Thank 402rebeccak
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear 402rebeccak, Thank you very much for this fantastic review. The whole Riverbank team was delighted to hear that you thoroughly enjoyed your stay with us and we hope to see you back soon. With kind regards, Sarah Frink Guest Relations Manager

Reviewed 19 December 2015 via mobile

Very interesting experience in this hotel: great luxury in the hall, beautiful rooms, very abundant breakfast and super position, ready for running on the Thames in the morning In a couple of minutes. Very kind employees and a lot of services. A little bit expensive but ... Sometimes it can be done!

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Thank Andreaxon
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Andreaxon, Thank you for your 5 star review on TripAdvisor. The Riverbank team was thrilled to read that you had such a good time with us. We look forward to welcoming you back to us soon. With kind regards, Sarah Frink Guest Relations Manager

Guimaraes, Portugal
Reviewed 19 December 2015

Very nice hotel with an awesome location . Close to a lot of attractions just walking . Big Ben , London eye . The staff is great . Very friendly and helpful . Cheap room services , given the prices in London .

Review collected in partnership with Park Plaza Hotels
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Thank Joao704
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Joao704, Thank you very much for this fantastic review. The whole Riverbank team was delighted to hear that you thoroughly enjoyed your stay with us and we hope to see you back soon. With kind regards, Sarah Frink Guest Relations Manager

Wales Uk
Reviewed 18 December 2015

If you’re looking for a high class hotel with staff to match and in an ideal location then the Park Plaza Riverbank ticks all the boxes. We stayed at the end of November celebrating a birthday and to see a show the hotel is only 10 minutes from a tube you can get to the West End in 10 minutes....

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Helpful?
Thank postypaulh
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear postypaulh, Thank you very much for this amazing 5 star review. The whole Park Plaza Riverbank team sends their thanks and we cannot wait to see you back soon. With kind regards, Sarah Frink Guest Relations Manager

Lincolnshire, United Kingdom
Reviewed 17 December 2015

This was an excellent hotel, convenient for the office, and town. It has a really welcoming atmosphere, great city views and is excellent especially for the price! I'd be very happy to stay here if I was paying. Great value!!!

Review collected in partnership with Park Plaza Hotels
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Thank jonhT237OL
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear jonhT237OL, Thank you for your 5 star review on TripAdvisor. The Riverbank team was thrilled to read that you had such a good time with us. We look forward to welcoming you back to us soon. With kind regards, Sarah Frink Guest Relations Manager

Reviewed 16 December 2015 via mobile

I am a booking agent and rarely write bad reviews as one error etc doesn't normally reflect well on a hotel. However I found myself frustrated by the staff at this hotel. I agreed with 2 different staff members to have a later check out(normally midday) Despite the do not disturb sign on the door, 2 different members of the...

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Thank Paul88p
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Paul88p, Thank you very much for taking the time to review Park Plaza Riverbank. We would highly appreciate if you could forward your feedback to our Guest Relations team at pprlgr@pphe.com, so that we can take a further look into your comments. We look forward to hearing from you soon. Thank you very much in advance. With kind regards,...

Bristol, United Kingdom
Reviewed 16 December 2015

Lovely view over the Thames, I had to leave early in the morning so they offered to make up a takeaway breakfast, really nice touch. Room was clean and modern, but no charging point near the bed to plug my phone in. Bathroom was of a good size.

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Thank Bazdoggy69
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Running_James, Thank you very much for this fantastic review. The whole Riverbank team was delighted to hear that you thoroughly enjoyed your stay with us and we hope to see you back soon. With kind regards, Sarah Frink Guest Relations Manager

Madeira Beach, Florida
Reviewed 16 December 2015

Just spent the last 7 months working in London during the week and staying at the Park Plaza Riverbank while there. The hotel is undergoing a substantial upgrade on the roof and the surrounding buildings but this did not affect any stay I had. The reservation staff were excellent in making bookings in advance for me and the desk staff...

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Helpful?
Thank WalkerR2WGC
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear WalkerR2WGC, Thank you very much for this amazing review. The whole Park Plaza Riverbank team sends their thanks and we cannot wait to see you back soon. With kind regards, Sarah Frink Guest Relations Manager

Nottingham, United Kingdom
Reviewed 16 December 2015

Review collected in partnership with Park Plaza Hotels
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Thank Julia D
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more   less 

Additional Information about Park Plaza London Riverbank

Address: 18 Albert Embankment, London SE1 7DP, England
Region: United Kingdom > England > London
Price Range: $171 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza London Riverbank 4*
Number of rooms: 489
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity and Jetsetter so you can book your Park Plaza London Riverbank reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Hotel Style:
#272 Luxury Hotel in London
#272 Business Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza London Riverbank staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had rooms 924 & 926. They are adjoining & are good for families who would like a little more room.”
 of 5 bubbles sunbunny31, 15 Jan 2017 | Read review
“Try and get to breakfast at quiet times so you get a window seat”
 of 5 bubbles MrBG19801980, 10 Jan 2017 | Read review
“Executive double room, just make sure your not facing other peoples rooms!”
 of 5 bubbles kayso2015, 10 Jan 2017 | Read review
“Room with a view on the Thames, especially Houses of Parliament.”
 of 5 bubbles andrewrP5232IH, 9 Jan 2017 | Read review
“Thames views are really good”
 of 5 bubbles Giveusasmilepeople, 8 Jan 2017 | Read review
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