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Park Plaza London Riverbank

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4,447 Reviews from our TripAdvisor Community

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Showing 4,006: English reviews
Poole, England, United Kingdom
Reviewed 10 December 2015

Review collected in partnership with Park Plaza Hotels
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Thank Heather B
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Buenos Aires
Reviewed 10 December 2015

A big but quiet hotel in front of the Thames and almost across Westminster. All the staff were very polite and helpful. There was a construction site on one side but there was not any real disturb nor any inconvenience. Nice and big rooms, great breakfast. Near Vauxhall station. Good choice

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Thank Chau-Fan
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Chau-Fan, Thank you very much for this fantastic review. The whole Riverbank team was delighted to hear that you thoroughly enjoyed your stay with us and we hope to see you back soon. With kind regards, Sarah Frink Guest Relations Manager

Lytham St Anne's, United Kingdom
Reviewed 10 December 2015 via mobile

Didn't actually stay at the hotel but spent over 20 hours in the place at a conference so I can mainly comment on the food and the public areas. The hotel was absolutely wonderful and every member of staff I came into contact with was polite and helpful. The food was really nice and there was plenty of it. The...

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Thank RAW1000
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear RAW1000, Thank you very much for this amazing review. The whole Park Plaza Riverbank team sends their thanks and we cannot wait to see you back soon. With kind regards, Sarah Frink Guest Relations Manager

Nottingham, United Kingdom
Reviewed 9 December 2015

Review collected in partnership with Park Plaza Hotels
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Thank Michael W
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Leamington Spa, United Kingdom
Reviewed 9 December 2015 via mobile

Booked an Executive Double on special terms as the hotel had double booked me on a business trip. The room was comfort with a great view of the river and Houses of Parliament. Breakfast was better than average for a buffet in a business hotel. I still feel that the price paid was slight high for effectively getting a river...

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Thank Tot B
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Tot B, Thank you very much for this great review. The whole Riverbank team was delighted to hear that you overall enjoyed your stay with us and we hope to see you back soon. With kind regards, Sarah Frink Guest Relations Manager

Marbella
Reviewed 9 December 2015

Review collected in partnership with Park Plaza Hotels
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Thank DavidandSteve
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Birmingham, United Kingdom
Reviewed 9 December 2015

I love everything at the park plaza river bank I would most definitely stay here again the staff and the whole experience was great the room was nice and big and also very clean,the bed was comfortable👌

Review collected in partnership with Park Plaza Hotels
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Thank 346laila1987
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear 346laila1987, Thank you for your 5 star review on TripAdvisor. The Riverbank team was thrilled to read that you had such a good time with us. We look forward to welcoming you back to us soon. With kind regards, Sarah Frink Guest Relations Manager

Oakville, Canada
Reviewed 8 December 2015

There is nothing really luxurious about this hotel. If you are looking for something 4 star definitely stay somewhere else. If you are looking for a reasonable price and can endure some discomfort and uncleanliness while staying a 10 minute walk from the heart of London then this may be a good fit for you. Never pay full price for...

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Thank Sandra N
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Sandra N, Thank you very much for taking the time to review Park Plaza Riverbank. We would highly appreciate if you could forward your feedback to our Guest Relations team at pprlgr@pphe.com, so that we can take a further look into your comments. We look forward to hearing from you soon. Thank you very much in advance. With kind...

Leeds, United Kingdom
Reviewed 8 December 2015

I have stayed at many park plazas in London and this has to be the worst staff were apporling room service staff very rude am, didn't bring change back , asked to be tipped and stated that it was a 10-15 min walk for them to being change back . Rooms are nice pretty large we had a river bsvk...

Review collected in partnership with Park Plaza Hotels
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Thank 777harrietm
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear 777harrietm, Thank you very much for taking the time to review Park Plaza Riverbank. We would highly appreciate if you could forward your feedback to our Guest Relations team at pprlgr@pphe.com, so that we can take a further look into your comments. We look forward to hearing from you soon. Thank you very much in advance. With kind regards,...

Bristol
Reviewed 8 December 2015

Staff here are lovely! Our view from our hotel room was amazing, looking out over to the London Eye and the Thames! We were a short walk away from two tube stations which was very handy! This hotel is stunning and the rooms! We were very impressed! Food was delicious, however Abit pricey but worth the pounds. Would 100% stay...

Review collected in partnership with Park Plaza Hotels
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Thank lucyg940
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear lucyg940, Thank you for your 5 star review on TripAdvisor. The Riverbank team was thrilled to read that you had such a good time with us. We look forward to welcoming you back to us soon. With kind regards, Sarah Frink Guest Relations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more   less 

Additional Information about Park Plaza London Riverbank

Address: 18 Albert Embankment, London SE1 7DP, England
Region: United Kingdom > England > London
Price Range: $173 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza London Riverbank 4*
Number of rooms: 489
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Hotel Style:
#272 Luxury Hotel in London
#272 Business Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza London Riverbank staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had rooms 924 & 926. They are adjoining & are good for families who would like a little more room.”
 of 5 bubbles sunbunny31, 15 Jan 2017 | Read review
“Try and get to breakfast at quiet times so you get a window seat”
 of 5 bubbles MrBG19801980, 10 Jan 2017 | Read review
“Executive double room, just make sure your not facing other peoples rooms!”
 of 5 bubbles kayso2015, 10 Jan 2017 | Read review
“Room with a view on the Thames, especially Houses of Parliament.”
 of 5 bubbles andrewrP5232IH, 9 Jan 2017 | Read review
“Thames views are really good”
 of 5 bubbles Giveusasmilepeople, 8 Jan 2017 | Read review
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