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Park Plaza Riverbank London

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4,322 Reviews from our TripAdvisor Community

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Showing 3,894: English reviews
Eastbourne, United Kingdom
Reviewed 22 October 2015 via mobile

Great location close to the river, although surrounded by building at the moment. Reasonable price, considering location. Bathroom tiles and mirrors needed polishing, corridor carpets grubby, shower smelt a bit drainy. Gym was good. Overall an average, but not unpleasant, stay.

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Helpful?
Thank 235Alan
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear 235Alan, Thank you very much for taking the time to review Park Plaza Riverbank. We would highly appreciate if you could forward your feedback to our Guest Relations team at pprlgr@pphe.com, so that we can take a further look into your comments. We look forward to hearing from you soon. Thank you very much in advance. With kind regards,...

Champaign, Illinois
Reviewed 22 October 2015

The lobby, bar and other common areas are very nice and well maintained, but the floor we stayed, the carpet was old and dirty. The rooms need updating or remodeling. The room we had was two twin beds pushed together which is not ideal for a married a couple. The staff was friendly and helpful. The location is excellent and...

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Thank hehaeh
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear hehaeh, Thank you for taking the time to review Park Plaza Riverbank and for sharing your feedback. We are glad to hear that you overall enjoyed your stay with us and hope to see you again soon. With kind regards, Sarah Frink Guest Relations Manager

Montrose, United Kingdom
Reviewed 22 October 2015

Excellent location: 10 minute walk from Vauxhall underground Staff superb: special mention to Gabriel whose attention to detail at dinner was outstanding Spotless throughout/old carpets but that is forgivable Breakfast average but staff amazing; no delays Room I was in had great view of river Quiet What more could you want All round excellence

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Thank Langhame
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Langhame, Thank you for your 5 star review on TripAdvisor. The Riverbank team was thrilled to read that you had such a good time with us. Gabriel send his thanks for the lovely feedback. We look forward to welcoming you back to us soon. With kind regards, Sarah Frink Guest Relations Manager

Portsmouth, United Kingdom
Reviewed 21 October 2015

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Thank Cliff N
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Sheffield, United Kingdom
Reviewed 21 October 2015

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Thank Jane C
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Amsterdam, The Netherlands
Reviewed 21 October 2015

Ok, the rooms are not as modern as the Plaza Westminster Bridge, but 1) The Service is impeccable 2) The suites are well laid out, and fully equipped 3) The Restaurant food is amazing (yes, the staff could do with some training!) But the food quality helps you ignore that 4) Service with a genuine smile 5) Yes, genuine smile,...

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1Thank Dave-ams
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Dave-ams, Thank you for your 5 star review on TripAdvisor. The Riverbank team was thrilled to read that you had such a good time with us. We look forward to welcoming you back to us soon. With kind regards, Sarah Frink Guest Relations Manager

Ajman, United Arab Emirates
Reviewed 20 October 2015

we stayed at this hotel during our last visit to Uk ,we enjoyed our staying there because the hotel is amazing in everything, free wifi, the room size, comfort bed ,clean bathroom, ice is available 24 hours for free..the breakfast was great, also the location was very important because near to many famous places like Big Ben, London eye, London...

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1Thank uq7008
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear uq7008, Thank you very much for this amazing review. The whole Park Plaza Riverbank team sends their thanks, especially Mohseen, and we cannot wait to see you back soon. With kind regards, Sarah Frink Guest Relations Manager

Napoli
Reviewed 20 October 2015

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Thank Giampiero M
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

London, United Kingdom
Reviewed 19 October 2015 via mobile

I stayed at the hotel a couple of weeks ago and was very positively surprised about the quality of the rooms and their amazing views as well as the competent and friendly staff. I especially want to thank James for his help and very friendly manners.

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Thank Mi E
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Mi E, Thank you for your 5 star review on TripAdvisor. The Riverbank team was thrilled to read that you had such a good time with us. James sends his thanks for your nice feedback. We look forward to welcoming you back to us soon. With kind regards, Sarah Frink Guest Relations Manager

Sydney
Reviewed 19 October 2015

Typical Hilton or Park Plaza hotel, suitable mostly for conferences. Upgrades to enjoy a superior room with the Club Lounge. Room was superior but the Club Lounge was pitiful. Staff generally friendly and agreeable.

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Thank Walacia205
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Walacia205, Thank you very much for taking the time to review Park Plaza Riverbank. We would highly appreciate if you could forward your feedback to our Guest Relations team at pprlgr@pphe.com, so that we can take a further look into your comments. We look forward to hearing from you soon. Thank you very much in advance. With kind regards,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza Riverbank London offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza Riverbank London now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more   less 

Additional Information about Park Plaza Riverbank London

Address: 18 Albert Embankment, London SE1 7DP, England
Region: United Kingdom > England > London
Price Range: $177 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Riverbank London 4*
Number of rooms: 489
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Hotel Style:
#272 Business Hotel in London
#274 Luxury Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza Riverbank London staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room with a view”
 of 5 bubbles Ebailey1, 7 Dec 2016 | Read review
“building site opposite room 333 until end december 2017”
 of 5 bubbles jmsnjms, 1 Dec 2016 | Read review
“Room 722 has restricted views”
 of 5 bubbles B4Home, 1 Dec 2016 | Read review
“Go somewhere else if you can”
 of 5 bubbles drewdock, 23 Nov 2016 | Read review
“Rooms with view...”
 of 5 bubbles Emmalewis965, 22 Nov 2016 | Read review
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