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Park Plaza London Riverbank

5,722 reviews
#371 of 1,081 Hotels in London
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Traveller (1451)
Room & Suite (698)
Dining (65)
Overview
  • Excellent41%
  • Very good34%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“chino latino”(126 reviews)
“london eye”(372 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,722)Write a Review
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2,050
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766
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221
Show reviews that mention
All reviewsvauxhall tube stationchino latinolondon eyealbert embankmentriver viewbig benbuilding workvictoria lineroom serviceexecutive roomminute walkmini barsouth bankan upgradebooked this hotelmodern hotelstayed for one night
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1,111 - 1,115 of 5,116 reviews
Reviewed 19 January 2017

As I have stated previously, I left some articles in my room when I checked out of the hotel on the 3rd December 2016. Despite repeated emails I have still not had the courtesy of a reply from any member of the management team but...More

Thank Robert S
Response from VaniaSilvaRPP, Guest Relations Manager at Park Plaza London RiverbankResponded 21 January 2017

Thank you for taking the time to leave your feedback on your recent stay, I'm disappointed that not all aspects of your stay were satisfactory. Do not hesitate to contact the Guest Relations team at pprlgr@pphe.com in order to provide us with further details on...More

Reviewed 19 January 2017

I moved rooms in this hotel, but both rooms were very noisy, not from the road or the railway but from machinery in the hotel. It was like being in a transatlantic jet (but not quite as loud). In future I would use a Premier...More

Review collected in partnership with Park Plaza Hotels
Thank Geraldvj
Response from InessLannajaRPP, Guest Relations Manager at Park Plaza London RiverbankResponded 21 January 2017

Thank you for taking the time to share your feedback regarding your stay with us. I am sorry to learn your stay was not to your satisfaction and that you encountered some challenges with the noise .At Park Plaza Riverbank we take every feedback very...More

Reviewed 19 January 2017 via mobile

Hotel is clean and the staff is friendly, We had two executive rooms and the view Is chaotic for both rooms, about 2 meters from the Building next to us, don't even consider opening the curtains You feel like your in your neighbors house. If...More

Thank Montanabay
Response from InessLannajaRPP, Guest Relations Manager at Park Plaza London RiverbankResponded 19 January 2017

Thank you for providing us with your feedback. I am sorry to hear you did not enjoy your stay with us and to learn you encountered several challenges with your room allocation as well as with the overall room. Unfortunately not all of our guest...More

Reviewed 17 January 2017

More

Review collected in partnership with Park Plaza Hotels
Thank muchellerober75
Response from InessLannajaRPP, Guest Relations Manager at Park Plaza London RiverbankResponded 18 January 2017

More

Reviewed 16 January 2017 via mobile

Lovely hotel, staff were all very friendly, rooms were well decorated (although our curtain was broke!) very modern, had a few drinks in the bar which had beautiful views and not badly priced! Great location within walking distance to Big Ben! Would returnMore

Thank bobslouise
Response from InessLannajaRPP, Guest Relations Manager at Park Plaza London RiverbankResponded 18 January 2017

Thank you very much for this fantastic review. I am delighted to hear that you thoroughly enjoyed your stay with us and our location. I hope I will have a pleasure to welcome you back when your travels bring you back to the area. Kindest...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$161 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#260 Luxury Hotel in London
#271 Business Hotel in London
#279 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$161 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#260 Luxury Hotel in London
#271 Business Hotel in London
#279 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveller (1451)
Room & Suite (698)
Dining (65)
Pool & Beach (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
lukeappleid
13 February 2018|
AnswerShow all 2 answers
Response from MrsWright_10 | Property representative |
Hi Luke, Hope you’re well. Our restaurant times in Chino Latino are from 18:00 and last orders are 10:15pm. The dress code is pretty relaxed and we encourage you to book a table for dinner, would you like us to check... More
1
Vote
Louolouo
10 February 2018|
Answer
Response from MrsWright_10 | Property representative |
Good morning, I am sorry to hear you are having some challenges, please contact my guest relations team on the below contact number and we will solve this for you straight away. 02079588000 your contact will be... More
0
Votes
Susan197040
2 February 2018|
AnswerShow all 4 answers
Response from wanisb | Reviewed this property |
Hello. Very safe area with access to Westminster in 10 min walk. Fantastic walk along the south banks. 7 min n walk to Vauxhall tube station, from where you can quickly travel to all main tourist destinations.
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Room Tips
"Many rooms look across the Thames towards Westminster"
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"No view unless you are at the front of the hotel."
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"Ask for view of embankment."
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"Treat yourself to an Executive Room"
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