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Park Plaza Riverbank London

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4,310 Reviews from our TripAdvisor Community

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Showing 3,884: English reviews
Gambolò, Italy
Reviewed 15 October 2015

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Helpful?
Thank Alessio B
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Geneva, Geneve, Switzerland
Reviewed 15 October 2015

The hotel was up to the usual high standard of Park Plaza hotels in London (Westminster etc.). Very friendly welcome from the staff from the front entrance through check-in. Something I always appreciate. Room was a normal decent sized room with the right facilities. I missed an iron in the room but was delivered to my door quickly after asking...

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Thank Neil M
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Neil M, Thank you very much for this amazing review. The whole Park Plaza Riverbank team sends their thanks and we cannot wait to see you back soon. With kind regards, Sarah Frink Guest Relations Manager

Reviewed 15 October 2015 via mobile

Booked a room through work and had no idea what to except. When I arrived I thought I may be in the wrong place as it felt very pricey. The public areas feel comfortable and inviting. I was on my own and usually stay in my room but I went to the bar for a quick early evening drink and...

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Thank AHpocketrocket
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear AHpocketrocket, Thank you for your 5 star review on TripAdvisor. The Riverbank team was thrilled to read that you had such a good time with us. We look forward to welcoming you back to us soon. With kind regards, Sarah Frink Guest Relations Manager

Rome, Italy
Reviewed 13 October 2015

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Thank Fernanda G
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Houston, United States
Reviewed 13 October 2015

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Thank Kipp V
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Seattle, Washington
Reviewed 13 October 2015

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Thank ficient
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Tel Aviv, Israel
Reviewed 13 October 2015

The first impression is always the most important one and influences everything. I was warmlly welcomed by Andreea and Nitin at the reception desk when I arrived very tired after a long day and flight. I was offered a cold drink, which was a very nice gesture and was asked again and again if there was anything else i wanted...

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1Thank dorith s
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear dorith s, Thank you very much for this fantastic review. The whole Riverbank team was delighted to hear that you thoroughly enjoyed your stay with us. Andreea and Nitin were very thankful for the special mention and send their thanks. We hope to see you back soon. With kind regards, Sarah Frink Guest Relations Manager

Reviewed 11 October 2015 via mobile

Hotel was nice with a comfortable a bed but the room next door was very loud talking all night long contacted the desk but nothing was done to quiet them down but in general a nice hotel just spoiled buy some inconsiderate guests.

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Thank Wayne C
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Wayne C, Thank you very much for taking the time to review Park Plaza Riverbank. We would highly appreciate if you could forward your feedback to our Guest Relations team at pprlgr@pphe.com, so that we can take a further look into your comments. We look forward to hearing from you soon. Thank you very much in advance. With kind...

Reviewed 11 October 2015

Hotel is located in a very good area. Very close to many landmarks and Just 5 mins from vauxhall tube station. Concierge was very supportive. But the front office staff turned me down. Very poor service. While check in, the staff didn't mention anything about the breakfast upgrade , club Carlson or river room upgrades. Stayed for 4 days.While checkout,...

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Thank Anoop O
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Anoop O, Thank you very much for taking the time to review Park Plaza Riverbank. We would highly appreciate if you could forward your feedback to our Guest Relations team at pprlgr@pphe.com, so that we can take a further look into your comments. We look forward to hearing from you soon. Thank you very much in advance. With kind...

Lewes, England.
Reviewed 11 October 2015

I have stayed here a few times..... If you get a room at the front overlooking the river... Fine.. If not, .. Watch out. A short notice (expensive) booking saw me given a slightly tired room ...black -out curtains scruffy, edge of carpet not clean, however, bed was comfortable and clean. Located on the second floor overlooking the building being...

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Thank gatwickchap.
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear gatwickchap., Thank you very much for taking the time to review Park Plaza Riverbank. We would highly appreciate if you could forward your feedback to our Guest Relations team at pprlgr@pphe.com, so that we can take a further look into your comments. We look forward to hearing from you soon. Thank you very much in advance. With kind regards,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Park Plaza Riverbank London

Address: 18 Albert Embankment, London SE1 7DP, England
Region: United Kingdom > England > London
Price Range: $181 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Riverbank London 4*
Number of rooms: 494
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Hotel Style:
#270 Luxury Hotel in London
#272 Business Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza Riverbank London staff and other travellers.
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Questions? Get answers from Park Plaza Riverbank London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“building site opposite room 333 until end december 2017”
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 of 5 bubbles drewdock, 23 Nov 2016 | Read review
“Rooms with view...”
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“Only consider a river view room and that way you are well away from the lifts”
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