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Apex City of London Hotel

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1 Seething Lane, London EC3N 4AX England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1276)
360
Panoramas (37)
Room & Suite (506)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 26/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 26/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#138 of 1,194 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
A 3-minute walk from the Tower Hill underground stop, this posh hotel is a 7-minute walk from the Tower of London and 1.1 miles from St. Paul's Cathedral. Modern, upscale rooms have colourful accents and en suite bathrooms with walk-in showers, plus free Wi-Fi, flat-screen TVs, and tea and coffeemaking equipment; some include balconies. Family rooms have sofabeds. Suites add separate lounge areas, minifridges and iPod docks. Room service is offered. There's a lively restaurant/bar offering modern British fare and afternoon tea, along with a gym, a spa and 3 meeting rooms..
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Highchairs available
Taxi service
Conference facilities
Meeting rooms
Breakfast available
Complimentary instant cofffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
24-hour security
Baggage storage
Concierge
Newspaper
Outdoor furniture
First aid kit
24-hour front desk
Laundry service
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Room features
Housekeeping
Safe
Telephone
VIP room facilities
Iron
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English
5248Reviews52Q+A100Room tips
Traveller rating
  • 3,420
  • 1,483
  • 243
  • 65
  • 37
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Popular mentions
Emily E wrote a review Sep 2021
Sheffield, United Kingdom234 contributions164 helpful votes
Extremely poor service. No housekeeping or room service for 4 days. Restaurant and bar closed at 10.30-11. Complained and only received a free drink. We weren’t even told about housekeeping not being available when we came back after day 1 and questioned why our room wasn’t serviced. Expected so much more. Very disappointing.
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Date of stay: August 2021Trip type: Travelled with friends
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Response from Mark Spanjar, Guest Services / Front Office at Apex City of London Hotel
Responded 3 weeks ago
Dear Emily H, We appreciate you choosing the Apex City of London Hotel for your recent travel and thank you for taking the time to share your feedback with us. On behalf of our team at Apex City of London please accept our sincere apology for the situation which you have experienced and as a result, I would like the opportunity to be able to discuss your feedback with you personally. Should you wish to contact me, I would be best contacted via email on mark.spanjar@apexhotels.co.uk. I look forward to hearing from you soon. Kind regards, Mark Spanjar Cluster Assistant Front Office Manager
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Shaun H wrote a review Sep 2021
2 contributions2 helpful votes
I arrived at the Apex City yesterday evening to be very dismissively informed that the hotel had been "fully taken over" by a large group and that my booking had been moved to a hotel a 10 minutes taxi journey away. No apology, no attempt to inform me beforehand, and no appreciation on the part of the hotel that I simply didn't have time to get a taxi to a different hotel, change and get back again and still make my dinner appointment. Apex definitely managed to put a downer on my evening, and seemed to be completely incapable of understanding or caring that I had deliberately booked a hotel in the part of London I actually wanted to stay in. In any hospitality business things can go wrong, the acid test is how the establishment responds - Apex simply didn't care.
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Date of stay: September 2021
Service
Trip type: Travelled on business
1 Helpful vote
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Response from Nikolay Punchev, Guest Services / Front Office at Apex City of London Hotel
Responded 16 Sep 2021
Dear shaunhN5951IN, We appreciate you choosing the Apex City of London Hotel for your recent travel and thank you for taking the time to share your feedback with us. On behalf of our team at Apex City of London please accept our sincere apology for the situation which you have experienced. I would like to discuss this situation further with you, however I will need contact number on which I can reach out. Please email me your contacts on nikolay.punchev@apexhotels.co.uk and I will contact you personally. Looking forward hearing from you. Kind regards, Nikolay Assistant Front Office Manager
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Robin T wrote a review Sep 2021
Redditch, United Kingdom4 contributions
Reasonable priced hotel in London. Stayed here a number of times before although this stay was disappointing due to lack of maintenance to the room. The room was compact and only provided a view of a wall.
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Nikolay Punchev, Guest Services / Front Office at Apex City of London Hotel
Responded 17 Sep 2021
Dear Robin T, We appreciate you choosing once again the Apex City of London Hotel for your recent travel and thank you for taking the time to provide us with your honest feedback. It has been our pleasure to welcome you back with us and we are pleased to find out that the location of our hotel was ideal for the purpose of your visit. We always strive to deliver exceptional hospitality service and it saddens us to know that on this occasion we were unable to deliver the desire level. On behalf of our entire team please accept my sincere apology for falling short on this occasion and rest assure that your feedback has been taken serious. Thank you once again for your honest and valuable feedback and we hope to have the chance to welcome back once more so we can demonstrate the standard level of service that we pride ourselves with. Kind regards, Nikolay Assistant Front Office Manager
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nomic72 wrote a review Sep 2021
Dereham, United Kingdom2 contributions1 helpful vote
This hotel is a great location to access the tower of london, tower bridge, westminster etc. Located in a nice quiet street it is elegant, amazingly clean and the staff all welcoming and friendly. Felt safe in relation to Covid, we were able to keep ourselves distanced as we saw fit to from others.
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Nikolay Punchev, Guest Services / Front Office at Apex City of London Hotel
Responded 17 Sep 2021
Dear nomic72, Thank you for choosing the Apex Hotels for your recent travel to London and thank you for taking the time to give us this amazing 5* review. We are thrilled to hear that the location of our hotel has been ideal for the purpose of your trip and that you find your stay to have been comfortable, safe and pleasant. Also, we would like to thank you for your kind words about our colleagues and knowing that we have met your expectations is the best recognition our team can receive, thank you! We hope to have the chance to welcome you back once more when your travel brings you back in town. Kind regards, Nikolay Assistant Front Office Manager
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bwood644248 wrote a review Sep 2021
1 contribution
The hotel was great value for money & located in a great location. Would have liked the TV to be a smart TV but it does not matter when you are out & about. Would definitely recommend to friends and family!
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Nikolay Punchev, Guest Services / Front Office at Apex City of London Hotel
Responded 17 Sep 2021
Dear bwood644248, We appreciate you choosing the Apex City of London Hotel for your recent travel and thank you for taking the time to provide us this great 4* review. It has been our pleasure to welcome you with us and to hear that your stay has been pleasant and enjoyable. Further, we are delighted to know that our location has been ideal for the purpose of your visit and we are grateful to for your recommendation, thank you! Once again, it has been great welcoming with us and we hope to have another chance in the near future. Kind regards, Nikolay Assistant Front Office Manager
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PRICE RANGE
US$162 - US$371 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
apex city of london hotel london, apex city hotel london, apex city london hotel, apex hotel london
LOCATION
United KingdomEnglandLondonCity of London
NUMBER OF ROOMS
209
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Frequently Asked Questions about Apex City of London Hotel
Which popular attractions are close to Apex City of London Hotel?
Nearby attractions include Tower of London (0.4 km), Sky Garden (0.3 km), and Axeperience (0.3 km).
What are some of the property amenities at Apex City of London Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
What food & drink options are available at Apex City of London Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Apex City of London Hotel?
Yes, street parking is available to guests.
What are some restaurants close to Apex City of London Hotel?
Conveniently located restaurants include Devine Restaurant Coffee Bar, Blacklock City, and La Dame de Pic London.
Are there opportunities to exercise at Apex City of London Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Apex City of London Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Apex City of London Hotel?
Many travellers enjoy visiting Churchill War Rooms (3.6 km), Tower of London (0.4 km), and Houses of Parliament (3.4 km).
Does Apex City of London Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Apex City of London Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.