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18 Albert Embankment, London SE1 7TJ England
16 people are viewing this hotel
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Traveller (1700)
Room & Suite (803)
Dining (120)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
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Updated 27/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Park Plaza London Riverbank
Updated 27/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#338 of 1,196 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
Situated in the heart of London on the bank of the River Thames, Plaza on the River provides 90 generously sized suites with exquisite views of the Houses of Parliament and Big Ben. You can enjoy sophisticated amenities, such as free Wi-Fi, a fitness centre, business services and the Pan-Asian Chino Latino® restaurant and bar. A short walk from Vauxhall Station, our South Bank hotel puts guests within easy reach of the famous West End, the financial district, Westminster Abbey, the London Eye, Tate Britain and other beloved attractions. Visitors in London for business, pleasure or romance can enjoy relaxing accommodation with a view at one of the finest hotels in London—Plaza on the River.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Private balcony
Room service
Kitchenette
Flatscreen TV
Bath / shower
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand films
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, French, Spanish
4591Reviews67Q+A100Room tips
Traveller rating
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Mike L wrote a review Yesterday
1 contribution4 helpful votes
I have just returned from a 3 night stay at the Park Plaza London Riverbank whilst completing the London Marathon. I was staying with my wife and two children and we had a fantastic stay. The hotel is nicely equipped (the children loved the pool) and in a fantastic location. I have to give a special mention to Rhodric Allen who provided the best customer service I have ever experienced at a hotel stay. In order to assist me with my marthon preparation/recovery, we were provided with a wonderful upgrade to a suite with cooking facilities and river view. Arriving in the suite we were greeted with a 'supply pack' of energy drinks and gels to help me during the race, as well as a lovely card wishing me well. Fantastic, a really enjoyable hotel break that made the occasion even more special.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from CustomerService PPHE, Owner at Park Plaza London Riverbank
Responded today
Thank you for sharing your review with us, Mike. We are thrilled that you have enjoyed our handy location and your upgraded room! We are pleased you found our team friendly and helpful. Our team works very diligently, and it will provide them with great encouragement to keep doing what they are doing. We appreciate you taking the time to leave your review, and we cannot wait to welcome you back on your next visit! Kind Regards, Marylin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Imre-Gustav Vellamaa wrote a review May 2022
Tallinn, Estonia177 contributions109 helpful votes
Hotel's Favourite
Our 1st stay there. Despite of some small shortages – I would not reduce 20% of points in the 5-stage scale thus happy to give 5. Ready to stay there again. Location: a good location with a view and ca 10min walk to Westminster. Vauxhall Underground station is ca 5min walk (NB! Google maps gives bus no.77 the most comfortable way to reach the hotel but Underground is more comfortable according to my opinion). Some small shops nearby and also The Rose Pub that I really recommend. Personnel: professional and friendly. Obviously after C19 it takes a bit time to organize the working processes with the new stuff to the highest level. For example I asked an extra blanket and heater from the reception. The reception lady finally found a piece of paper to write it down but after 2 hours there was nothing so I called from the room. Then we got the heater but no blanket. Finally we got the blanket also. Also there was a kind of confusion with heating. We had 2 rooms and it worked in 1 room only. The FM-guy told the summer season started and it should not work there neither. In the lobby we were told that heating should work. Anyway – we got a heater and it helped. Breakfast: on the 1st floor (and also on the 12th floor’s executive lounge with a great view. I do not know why we were offered one breakfast there but we are grateful for that). Good selection, very tasty. Specially I would like to mention about bacon – it was tasty and juicy, not overcooked like in many cases. Also fruits were very tasty (so juicy and sweet plums were a real surprise!). Also a coffee was very good! Room: big (incl for morning exercises), clean, comfortable (incl for office work). Free&fast internet. Night-curtains (with remote closing-opening). A fridge for beverages. Bathroom: big, clean, well equipped. A basin’s sidetable – there was even more free place after my wife unpacked her cosmetics. A bath. Shower enclosure with a thermostatic mixer and surprisingly strong water pressure. Just a toilet brush was missing. Sleep: one of the most comfotable beds and pillows I have ever had in hotels. Specially I would like to say good about the pillow. Spa: a swimming pool with some sunbeds, steam sauna, Finnish sauna. Lockers for your belongings. One evening Finnish sauna was ca 90C, then next evening for some reason just 50-60C (seemed to be turned off but actually it was just at ca 19.00). Towels and drinking water available. Gym: a well-equipped hotel-gym. Some gym mats would be good to have also (probably removed due to C19). Drinking water and lockers available.
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Date of stay: May 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
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Response from CustomerService PPHE, Owner at Park Plaza London Riverbank
Responded 13 May 2022
Dear Imre-GustavVellamaa, thank you for your review. We are pleased you loved your stay, however, we are sorry for falling short in some aspects during your visit. Our Housekeeping team is willing to provide anything missing in the room as toilet brushes and amenities, so please feel free to contact them on your next visit and they will be more than happy to assist. Please rest assured we will share your feedback with our team to review it and take appropriate action. We do hope to welcome you back soon. Kind Regards, Irene
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike F wrote a review 4 Oct
1 contribution2 helpful votes
Cannot praise this hotel more the location for all the central London sights is great it’s riverside views across to Westminster wonderful. We had river view rooms which were excellent and the staff!! From front of house to bar restaurant what can I say were brilliant couldn’t be more helpful. The food and service in the on-site Asian fusion restaurant is very good and well worth a visit. All in all great value for money and well worth a visit whether leisure or business trip.👍😊
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Mel Cox wrote a review 4 Oct
2 contributions2 helpful votes
What an amazing place! Nothing was too much trouble for any of the staff, from the door staff to room service, highly recommended. They made my weekend in London! The food was well presented and beautiful to the taste.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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David S wrote a review 4 Oct
2 contributions2 helpful votes
Eight-day stay on long overdue couple's vacation. Concierge alone is reason to book: Bradley is professional and top caliber, and Hussein was always friendly and willing to assist. Huge concern is the hotel's "free WiFi" which has no password protection for guests. That's a deal breaker in 2015 much less now in 2022. Mandatory need, no excuses. Otherwise, a wonderful hotel and comfortable bed, near Vauxhall station and the superb and underrated Windmill Pub nearby.
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Date of stay: September 2022
Rooms
Location
Service
Room Tip: Seek a room with view of The Thames. High up, i.e., 15th floor where we stayed.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Juskid22 wrote a review 4 Oct
London, United Kingdom1 contribution
There was something in the air of my room. It caused a haze/fog. I was unable to breathe without coughing. I sat in the hall for 1.5 hours to help me after multiple statements of sending someone up, and that’s because I went to the front desk in PJs. They never took what happened seriously. They tried to fix it but it felt like a brush off. It had beautiful views but I wouldn’t stay or recommend.
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Date of stay: October 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CustomerService PPHE, Owner at Park Plaza London Riverbank
Responded yesterday
Dear guest, thank you for your valuable feedback. We regret to read that your stay fell short in some aspects and assure you that your satisfaction and safety is our priority. Thank you for highlighting the issue, i have shared same with our management team to investigate further and take necessary action. I hope we can welcome you back and make your next stay with us is memorable for all the right reasons. Kind Regards, Marylin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TigerRamesh wrote a review 4 Oct
Bengaluru, India96 contributions78 helpful votes
This hotel is extremely insensitive to guests. They just don’t care about house guests. Today evening (like most evenings) they closed the restaurant/bar for house guests because of a corporate networking session. We were asked to go to the 12th floor executive lounge instead. We ordered our first drink and we were given the food menu. When we ordered starters they refused to take the order and asked us to go to the ground floor restaurant since the corporate session had ended. All within 30 minutes. Isn’t this ridiculous?!!
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Avoid this hotel if you can. They are not interested in individual bookings
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CustomerService PPHE, Owner at Park Plaza London Riverbank
Responded yesterday
Dear guest, Thank you for sharing your review with us. We are extremely sorry for the impact the Restaurant closure had on your stay, and will share the details with the management team in order to investigate further. We are hopeful that this experience will not prevent you from staying with us again in the future. we truly hope we can win back your trust and exceed your expectations in the future with services that are memorable for all the right reasons. Kind regards, Marylin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
thomascolgrovesbc wrote a review 3 Oct
Glen Cove, New York2 contributions3 helpful votes
A wonderful experience and all the staff were superior. AJ our Manager went out of his way to personalize the service that we received. Very Professional and a pleasure got meet. Our room was upgraded and was terrific.
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Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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mick798 wrote a review 3 Oct
1 contribution3 helpful votes
Very nice hotel for a birthday stay. Any criticism is in good faith given the nightly rate for a high class hotel in London. A/C was intermittent, bathroom door didn’t close and the lifts require a bit of a wait (insufficient capacity to match the number of rooms - if you’re in a hurry). All first world problems, otherwise a very nice hotel, conveniently located for all the tourist spots and restaurants south of the river.
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Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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UKRaj wrote a review 3 Oct
Manchester, United Kingdom195 contributions114 helpful votes
Nice hotel that's looking slightly tired in terms of furniture and furnishings, but clean and comfortable. Well situated for Parliament and The South Bank, but at least ten minute walk to nearest tube station. Good restaurant.
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Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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PRICE RANGE
US$212 - US$303 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
plaza on the river - club and residence hotel london
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
90
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Frequently Asked Questions about Park Plaza London Riverbank
Which popular attractions are close to Park Plaza London Riverbank?
Nearby attractions include Tate Britain (0.4 km), Above The Stag Theatre (0.4 km), and Newport Street Gallery (0.4 km).
What are some of the property amenities at Park Plaza London Riverbank?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Park Plaza London Riverbank?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Park Plaza London Riverbank?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Plaza London Riverbank?
Yes, parking is available to guests.
What are some restaurants close to Park Plaza London Riverbank?
Conveniently located restaurants include Chino Latino, Riverside Cafe Lambeth Pier, and The Black Dog Freehouse.
Are there opportunities to exercise at Park Plaza London Riverbank?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Park Plaza London Riverbank?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Plaza London Riverbank offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Park Plaza London Riverbank?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Park Plaza London Riverbank?
Many travellers enjoy visiting Churchill War Rooms (1.3 km), Tower of London (3.6 km), and Houses of Parliament (0.9 km).