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Plaza on the River

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Traveller (611)
Room & Suite (298)
Dining (32)
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Overview
  • Excellent69%
  • Very good18%
  • Average7%
  • Poor4%
  • Terrible2%
Travellers talk about
“chino latino”(62 reviews)
“river view”(91 reviews)
“big ben”(121 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
All hotel details
Additional information
Offers from Plaza on the River
Hotel deals
Offers from Plaza on the River
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Reviews (1,695)
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1,497 results
Traveller rating
1,029
258
107
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42
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1,029
258
107
61
42
Show reviews that mention
All reviewschino latinoriver viewbig benone bedroom suitelondon eyevauxhall stationpark plaza riverbankalbert embankmentwashing machinea small grocery storeroom servicefloor to ceiling windowsfull kitchenvictoria lineguest relationsstar hotelbuilding work
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1 - 5 of 1,497 reviews
Reviewed 3 days ago

Loved this hotel. We had booked a room with a river view and it was like looking at a live postcard. The room was very clean, equipped with high-tech controllers for AC, blinds, lights, etc. The bathroom had a tub and a stand-up shower with...More

Thank Armen A
Response from Gabriella_Kolber, Front Office Manager at Plaza on the RiverResponded 2 days ago

Dear Armen A, Thank you for your great comment and it is nice to see your compliments to the Housekeeping, room Service and the Guest Relations Team. We appreciate your feedback and I am happy to see that you have enjoyed your stay. Kind regards,

Reviewed 4 days ago

My husband came to this hotel for a business trip, my daughters and I tagged along. We stayed in a suite with one bedroom and a separate living area. I was very nice to have the extra space. Everything is clean and well maintained. The...More

Thank Dan S
Response from Gabriella_Kolber, Front Office Manager at Plaza on the RiverResponded 3 days ago

Dear Dan S, Thank you for your recent visit and for sharing your great feedback online. We are happy to hear that you and your family have enjoyed your stay and were waived off by our fantastic doorman, Romero. We look forward welcoming you back...More

Reviewed 6 days ago via mobile

Upon arrival we were told we had been upgraded to a suite with River view Wow is only way to discribe the room Special thanks to Alejandro who made are anniversary weekend the most special we have felt Great staff and Breakfast was amazing Can’t...More

Thank ian c
Response from Gabriella_Kolber, Front Office Manager at Plaza on the RiverResponded 5 days ago

Thank you for your amazing comment ian c. We appreciate your feedback and the effort posting the review. Thank you for complementing Alejandro, he is indeed a great team members and always trying his best to assist our guests. I am happy to see that...More

Reviewed 1 week ago via mobile

We booked an apartment with a kitchen several months prior to our arrival and although descriptions and pictures of the kitchen were on all the literature from a Plaza On the River, on arrival we were down graded to an apartment with no kitchen. We...More

Thank mandy p
Response from Gabriella_Kolber, Front Office Manager at Plaza on the RiverResponded 5 days ago

Dear mandy p, Thank you for your feedback and I am sorry to hear that you we were unable to allocate a room with a kitchen. As it displayed on our website as well as the website of the third party website you used to...More

Reviewed 1 week ago via mobile

Amazing apartment... excellent staff... Paul at the front entrance was superb... friendly, helpful and made us feel very welcome... Fabulous location ... central to many attractions... view over Thames is lovely...

Thank Trish W
Response from Gabriella_Kolber, Front Office Manager at Plaza on the RiverResponded 1 week ago

Thank you Trish W for sharing your amazing feedback and I am glad you enjoyed your visit. We look forward welcoming you back soon. Kind regards,

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$246 - US$432 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in London
#74 Family Hotel in London
#175 Romantic Hotel in London
#227 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$246 - US$432 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in London
#74 Family Hotel in London
#175 Romantic Hotel in London
#227 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (611)
Room & Suite (298)
Dining (32)
Pool & Beach (9)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
rameez n
5 June 2018|
AnswerShow all 3 answers
Response from Gabriella_Kolber | Property representative |
Dear Rameez, Thank you for reaching out to us. We offer valet parking on site. Please follow the link here to pre-book the space and the cost of the valet service depending the size of the car. There is no need to... More
0
Votes
benjames82
29 December 2017|
AnswerShow all 3 answers
Response from Gabriella_Kolber | Property representative |
Dear benjames82, Thank you for contacting Plaza on the River. Please kindly note that our sister hotel, Park Plaza London Riverbank has superior twin and executive twin room, we have mostly apartments. Could you please... More
0
Votes
serena s
10 August 2017|
AnswerShow all 3 answers
Response from Gabriella_Kolber | Property representative |
Dear Serana S, Out two bedroom apartments have two bathrooms. The master bathroom has a bathtub and a walk in shower, while the second bathroom has walk in shower only. I hope this helps. Kind regards, Gabriella... More
1
Vote
Room Tips
"recommend booking a room overlooking the river Thames. Also ask to be on a higher floor."
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"Don't bother!"
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"Get a river view, highest floor you can. Some rooms face Parliament / Big Ben."
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"Go for the river view rooms"
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