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Plaza on the River - Club and Residence

Booking.comUS$191*
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#209 of 1,088 Hotels in London
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Plaza on the River - Club and Residence
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1,373 Reviews from our TripAdvisor Community

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Showing 1,201: English reviews
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Kent, United Kingdom
Reviewed yesterday NEW

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank laurynw2017
Crawley, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 14 February 2017

I decided to give this hotel 5 stars for the excellent service and accommodation despite a few small issues. All the staff were so incredibly helpful, especially the doormen. Check in and check out were both swift and simple. A £50.00 deposit per night is taken for extras which is very reasonable for a 5 star hotel. The apartment was...

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Helpful?
Thank LondonTravelAgent
About Hotel's Favourite Review
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear LondonTravelAgent, Thank you for such a lovely review about your recent stay and glowing review. please note that the £5.00 fee for the knife is just a rental fee and removed in case the knife is left behind in the room. I am glad to hear that you had a fantastic stay and we look forward welcoming you back...

Northampton, United Kingdom
Reviewed yesterday NEW

Review collected in partnership with Park Plaza Hotels
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Thank Jan W
Louisville, United States
Reviewed 2 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank M972WFrobertb
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Greater London, United Kingdom
Reviewed 3 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank donnapS414CZ
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

יהוד
Reviewed 5 days ago NEWvia mobile

The hotel was in a great location Near London eye big ben Shrek adventure Westminster etc every where by walking The hotel was very clean the stuff was very kindly The chino Latino restaurant at the hotel was amazing the food was very tasty Room was big one bed room and the other room for child or two full kitchen...

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Helpful?
Thank david c
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear david c, Thank you for your 5 stars review. I am grateful that you enjoyed stay as well as the food in the restaurant. Your feedback is much appericated. Regards, Harun AKin Reception Manager

London, United Kingdom
Reviewed 1 week ago NEW

Wonderful hotel ! Rooms spacious and comfortable bed. Excellent breakfast at the 12th Floor. Harum is a most efficient and kind reception manager who gave us valuable assistance. We definitely will come back!

Review collected in partnership with this hotel
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Helpful?
Thank obosoneil
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear obosoneil, Thank you for sharing such an amazing comment online about your recent stay. Indeed Harun is a great asset to the team and a wonderful Reception Manager. We are glad to hear that you have enjoyed your stay. We look forward welcoming you back soon. Kind regards, Gabriella Kolber Front of House Manager

Reviewed 1 week ago

Myself and my family stayed in the plaza on the River in February. I have no issue over our accommodation or the location of the hotel. My issue is with the shocking after service. My son left his IPad in the room we were staying in. I phoned and emailed immediately notifying them of this and asking them to send...

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Helpful?
Thank Hilary F
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Hilary F, Thank your for review. I am really sorry that you haven't received your IPad even though you were informed that you would receive it. Could you please let me know with more information so, I can investigate the matter in order to resolve this as quick as possible. Regards, Harun Akin Reception Manager

New Berlin, Wisconsin
Reviewed 1 week ago via mobile

Wonderful hotel walking distance to Big Ben and Parliament. The staff has been extremely responsive. We mentioned 2 small things that needed repair and Calvert had it taken care of immediately. Our room was upgraded to an apartment with a kitchen and washer/dryer too! Amazing! The breakfast is more than we ever expected. Housekeeping has been super with turndown service...

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Helpful?
Thank shaytune
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear shaytune, Thank you for your 5 stars review regarding your recent stay. I am happy that we exceeded your expectations and you enjoyed the view from the room. We look forward to seeing you again. Regards Harun Akin Reception Manager

Devon
Reviewed 1 week ago

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank ipalfr_875328
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

568 photos of this hotel

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Plaza on the River - Club and Residence

Address: 18 Albert Embankment, London SE1 7TJ, England
Region: United Kingdom > England > London
Price Range: $333 - $544 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Plaza on the River - Club and Residence 5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Plaza On The River - Club And Residence Hotel London
Hotel Style:
#62 Business Hotel in London
#104 Family Hotel in London
#158 Luxury Hotel in London
#175 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Plaza on the River - Club and Residence staff and other travellers.
29 questions
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Questions? Get answers from Plaza on the River - Club and Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Room 1156 with a view of Lambeth bridge, Westminster Bridge and the Houses of Parliament”
  • Stefan the helpful Concierge
cheltenhamgal1, 13 Apr 2017 | Read review
“pay the little extra for a river view.”
  • living room
  • kitchen
  • livingroom/office
  • bedroom view
  • living room
pmr5858, 11 Apr 2017 | Read review
“Do not select a studio if you want a view of the river”
patricia026, 10 Apr 2017 | Read review
“Great Views on the Balcony!”
caligirltt, 17 Mar 2017 | Read review
“Upgrade to a river view and balcony room, it's well worth it just for the views!”
LondonTravelAgent, 14 Feb 2017 | Read review
5 of 5
Booking.com
US$191* /night
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TripAdvisorUS$191
Orbitz.comUS$192
PricelineUS$191
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*Disclaimer
Prices are for 1 room, 2 adults
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