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Hotel Cafe Royal

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68 Regent Street, London W1B 5RL England
COVID-19 update: See the added health and safety measures this property is taking.Read more
7 people are viewing this hotel
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US$1,025
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Free cancellation until 15/12/21
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US$1,025
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Free cancellation until 15/12/21
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US$958
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Hotels.comUS$1,025
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Traveller (1349)
Room & Suite (442)
Dining (258)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 15/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 15/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 1,194 hotels in London
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best

Combining architectural heritage with contemporary design, Hotel Cafe Royal is a modern grand hotel in the heart of London's West End between Mayfair and Soho. 160 guestrooms and suites have been created in a contemporary yet refined style. The Green Bar and Ziggy’s cocktail bar are the perfect place to relax and unwind with a cocktail. The ornately gilded Oscar Wilde Lounge (established 1865) is the place to enjoy an award-winning traditional afternoon tea service. Cakes & Bubbles, fronting vibrant Regent Street, is a dessert and Champagne experience by three-Michelin starred Spanish chef Albert Adrià seving savoury items from Hotel Cafe Royal. To complete the experience, the spa, Akasha Holistic Wellbeing, is an urban retreat spanning over 1,200 sqm featuring an 18m pool, sauna, steam room, Jacuzzi and gym and offers a range of treatments and classes.

Our complimentary 'urban resort programme' is available for couples and families who are staying with us, packed full with events and activities for you and your loved ones to enjoy whilst staying at Hotel Cafe Royal. The programme includes a selection of masterclasses which range from wreath making to champagne and mocktail making, a cinema lounge and toy room along with baking experiences for our junior guests.

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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Babysitting
Kids club
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast in the room
Complimentary instant cofffee
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Additional bathroom
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
On-demand films
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
Languages Spoken
English, French, Russian, Italian
2150Reviews23Q+A100Room tips
Traveller rating
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Popular mentions
Ambassador558314 wrote a review 25 Nov
16 contributions1 helpful vote
Our stay at Hotel Cafe Royal was incredible and felt like being on holiday despite being within the city centre. Staff were very helpful and attentive and we felt spoilt at all times. I'd highly recommend staying here if you want a touch of luxury, the spa was amazing and the rooms were stunning with a beautiful view and I had the best night's sleep!
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Date of stay: November 2021Trip type: Travelled as a couple
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Luke H wrote a review 25 Nov
1 contribution
So as expected, this hotel is outstanding. The people, the facilities, the location. Its definitely a treat, but a treat worth the effort. I feel i have to give special mention to the staff as they're all committed to going above and beyond (especially those on and behind reception). A huge thank you to everyone for making our stay so special
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Date of stay: November 2021Trip type: Travelled as a couple
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David R wrote a review 24 Nov
Greater London, United Kingdom17 contributions4 helpful votes
We dined in the new Cakes and Bubbles Restaurant, a very contemporary design, stylish yet very relaxing and comfortable. The menu was modern with a mix of European and Asian dishes - imaginative, good sized portions, well presented and full of flavour, complimented by an extensive well balanced wine list and friendly service. Very good value for money. The crowning glory were the sublime desserts created by award winning pastry chef Albert Adria
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Date of stay: November 2021
Value
Location
Service
Trip type: Travelled on business
Room Tip: We did't stay we only had dinner
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Sarah B wrote a review 19 Nov
Guildford, United Kingdom6 contributions1 helpful vote
We visited Hotel Café Royal on a Saturday in November. We were planning to hold our wedding at the hotel and had arranged to view the event spaces with the hotel event manager. After several emails aligning our diaries, we finally settled on a date. We travelled into London specifically and only for the viewing. On arrival we were asked to sit in the lobby and wait for the Event Manager. 20 minutes passed and the receptionist apologized for the wait. After a further 10 minutes the receptionist informed us that the event manager would not be able to see us as they was stuck on a phone call. The receptionist then showed us around the various spaces; however, she was unable to answer any of our questions (and was even unable to turn the lights on in one of the rooms). This was extremely disappointing given we only travelled into London for this meeting. At the end of the quick tour, the receptionist said the event manager would be in touch to address some of the questions we had raised. This did not happen. Three days later I sent an email with all of the questions which they then replied to. I am baffled and astounded that this happened on visiting such a prominent 5* hotel. And not to even receive an email at the time to apologize. When we did here from them, they noted they did not want to keep us waiting despite the fact we did wait 30 minutes. We followed the viewing with a table at Cake and Bubbles (a booking I had made to celebrate viewing our potential wedding venue). I informed the receptionist that we were going to Cake and Bubbles to let her know we would still be onsite following our tour. The email back from the event manager said they wanted to find us after the call they were on – I do not believe this given we were onsite a good 2 hours after the tour. The service in Cake and Bubbles was OK. I booked a table outside, we were shown one inside. I think our waiter went on a break midway through our time there and we were left to flag down staff for attention. We had to flag down the maître d to pay our bill who did not look at us once while we paid or ask us if we enjoyed our time there. The attention to detail seemed lacking and again not what I expected of the hotel. To caveat this review, we did not stay overnight. However, we walked through the doors ready to spend tens of thousands of pounds and left feeling overlooked. I loved the event space, but unfortunately, I don’t see how we could entrust such an important day to the hotel after this disappointing experience.
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Date of stay: November 2021
Cleanliness
Service
Sleep Quality
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Response from Guillaume Marly, General Manager at Hotel Cafe Royal
Responded 1 week ago
Dear sarah_n_baker, I am so sorry to read your recent visit to our hotel was met with many issues. I have asked my team for your direct contact details and will call you urgently to talk to you about this further. As you can imagine, this is not an experience we want any of our guests to experience whilst at the hotel and I hope to be able to speak to you soon about this. Kind regards, Guillaume Marly Managing Director
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E.I wrote a review 8 Nov
1 contribution
Cafe Royal has the best location, service and design! After long period of travel limitations, Cafe Royal manage to maintain its high quality and Service. Celebrating bday with 8 friends we decided to stay at Cafe Royal and it was amazing weekend ❤️
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Date of stay: November 2021Trip type: Travelled with friends
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Response from Guillaume Marly, General Manager at Hotel Cafe Royal
Responded 2 weeks ago
Dear Inspire48982947727, What a wonderful way to celebrate a special birthday, thank you for choosing Hotel Cafe Royal and for your kind words. After long period of travel limitations, it feels great to be able to welcome you back. Kind regards, Guillaume Marly Managing Director
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PRICE RANGE
US$613 - US$942 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cafe royal hotel london
LOCATION
United KingdomEnglandLondonRegent's Park / Kings Cross / Soho
NUMBER OF ROOMS
159
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Frequently Asked Questions about Hotel Cafe Royal
Which popular attractions are close to Hotel Cafe Royal?
Nearby attractions include Strawberry Tours (0.3 km), The Crystal Maze LIVE Experience London (0.2 km), and Banana Pub Crawl (0.2 km).
What are some of the property amenities at Hotel Cafe Royal?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Cafe Royal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Cafe Royal?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Hotel Cafe Royal?
Yes, parking is available to guests.
What are some restaurants close to Hotel Cafe Royal?
Conveniently located restaurants include Rudy's Neapolitan Pizza, Leicester Square Kitchen, and Steak & Co Piccadilly Circus.
Are there opportunities to exercise at Hotel Cafe Royal?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hotel Cafe Royal have airport transportation?
Yes, Hotel Cafe Royal offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Cafe Royal?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Cafe Royal?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Cafe Royal offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.