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I attended a corporate event as a guest speaker (Feb 2018) and lost my tracker device for my car. Not only did the team there search the entire meeting space to find it for me, they also securely posted it back to me rather than...More
We attended the Hotel for Christmas day dinner
We were shown to our table quickly by Josh who was very polite and welcoming, the waitress we had was just as polite, welcoming and helpful
This was our second year having Christmas day at the Hotel...More
Thank Gary A
Response from emmaraybould, General Manager at Holiday Inn London - ElstreeResponded 4 weeks ago
Thank you so much for warm comments regarding your experience at the hotel on Christmas Day. I am so pleased that you enjoyed the atmosphere the staff and the food.
We look forward to welcoming you back again in 2018.
I am an ihg rewards member and I have to say this is the worst holiday inn I’ve stayed at. We phoned the hotel to say we would be arriving about 9pm . On arrival at the hotel the lobby looks nice and warm ....More
We had our works Christmas party. The food was the worst food I have ever eaten. In fact that’s not true, as I didn’t eat it. It was the worst food I have ever, never been able to eat, as it was disgusting. We payed...More
We stay in hotels all the time including many from the IHG group and this is without doubt the worst holiday inn we have stayed in..
Firstly upon check in, the receptionist noticing the fact that I at present use a walking stick and have...More
Thank Angie R
Response from IHGService, Guest Relations Manager at Holiday Inn London - ElstreeResponded 2 days ago
Hi Angie R,
Thank you for your recent stay with us and for writing a detailed review about your experience. I am very sorry to hear that issues with the room temperature, room allocation, and staff service did not make for a relaxing stay. As...More