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Excelsior Hotel London

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Traveller (143)
Room & Suite (234)
Dining (1)
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Overview
  • Excellent12%
  • Very good23%
  • Average27%
  • Poor15%
  • Terrible23%
Travellers talk about
AMENITIES
Free Wifi
Non-Smoking Rooms
Free Parking
Breakfast included
Pool
Restaurant
2 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (494)
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All reviewsclose to kings crossbudget hotela stones throwquiet areaexcellent locationtubewardrobeeuston
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1 - 5 of 367 reviews
Reviewed 2 weeks ago

There's a couple of things that I really feel should be noted before booking your stay here. Pros: Close to King's Cross Station A little less expensive than some other hotels Concierge was very polite Comfortable Bed Cons: We were woken up at 6:30AM on...More

Thank A. B
Reviewed 3 April 2018 via mobile

We stayed over Easter weekend with our 3 children (12, 7 & 5). It was costing that dictated our choice on where to stay. Having read some of the reviews, we weren’t expecting much, I have to say. However, on arrival we were greeted promptly...More

Thank Rachael111TNR
Response from Mr Patrick P, Guest Relations Manager at Excelsior Hotel LondonResponded 10 April 2018

Thank you for staying with us and for taking the time to write your positive review, Rachael. All feedback is welcome as it is vital to our continued improvement of our services to all our guests. We are happy to hear that you and your...More

Reviewed 27 March 2018

Excellent location for what we needed. However was somewhat surprised when I arrived in my room to see it was just a bed and a sink. There was no mention of it being a shared toilet and shower. Had I known this I would not...More

Thank Lainey93
Response from Mr Patrick P, Guest Relations Manager at Excelsior Hotel LondonResponded 28 March 2018

Thank you for staying with us Lainey, and for taking the time to write your review. All feedback is important to us as it helps us improve our services to all our guests. We are a small chain of boutique hotels situated within a small...More

Reviewed 26 March 2018

We arrived 2 hours early, but our room was ready. Had a lovely friendly chat with the two women in reception. Our room was perfect, clean sheets and towels. No complaints as we were only there to sleep really. In a very quiet area. Within...More

Thank paulnjulie62
Response from Mr Patrick P, Guest Relations Manager at Excelsior Hotel LondonResponded 28 March 2018

Thank you for staying with us and for taking the time to write your positive review. All feedback is important to us as it helps us improve our services to all our guests. We are extremely happy to hear that you enjoyed your stay with...More

Reviewed 22 March 2018 via mobile

We booked for a two bedroom apartment for this week. When we arrived staff were friendly, we were able to leave our baggage in reception free of charge, as our room wasn’t ready. When we returned to check in, the receptionist showed us to our...More

Thank chelsea c
Response from Mr Patrick P, Guest Relations Manager at Excelsior Hotel LondonResponded 28 March 2018

Thank you for staying with us and for taking the time to write your review. All feedback is important to us as it helps us improve our services to all our guests. We are sorry that we fell short of expectations on this occasion, and...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Details
Price range
US$84 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$84 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (143)
Room & Suite (234)
Dining (1)
Pool & Beach (1)
Amenities (13)
Business Centre & Event Rooms (1)
Nearby
Bloomsbury
Snuggly nestled within Central London is academic and
leafy Bloomsbury, an area that boasts walking distance
access to many of London's most popular attractions.
It is also home to some of Britain's most celebrated
museums, including the must-see British Museum.
Despite an understandable popularity with students,
tourists and day trippers, vast sections of Bloomsbury
retain a quiet, residential feel year round and
...More
Questions & Answers
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archna14
20 June 2017|
AnswerShow all 5 answers
Response from theorganicfarmer | Reviewed this property |
no there doesnt appear to be a lift there
0
Votes
Jayceebee31
15 June 2016|
AnswerShow all 5 answers
Response from Farhan A | Reviewed this property |
Hi JCB. Bathroom and shower was ok. I would avoid room with sharing shower. The hotel hold luggage for small fee. I used citymapper app, it helped me getting around London easily.
0
Votes
Room Tips
"I have no suggestions"
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"Don't bother choose a different hotel, don't trust booking.com"
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"Avoid room 67 or at least check the window before accepting to check-in"
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"there is no light so if you're on the upper floors you need to be able to take your luggage up and down..."
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