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Excelsior Hotel London

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Traveller (143)
Room & Suite (234)
Dining (1)
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Overview
  • Excellent12%
  • Very good23%
  • Average27%
  • Poor15%
  • Terrible23%
Travellers talk about
AMENITIES
Free Wifi
Non-Smoking Rooms
Free Parking
Breakfast included
Pool
Restaurant
2 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (496)
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All reviewsclose to kings crossbudget hotela stones throwquiet areaexcellent locationtubewardrobeeuston
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21 - 25 of 368 reviews
Reviewed 28 December 2017

We had a lovely family room with 2 double beds and one single bed with a kitchen sink, kettle with no tea or coffee. No food but plenty of eating places around. Ideal if you want to travel on Eurostar.More

Thank Nicholas W
Response from Mr Patrick P, Guest Relations Manager at Excelsior Hotel LondonResponded 17 February 2018

Thank you for staying with us and for taking the time to write a positive review. All feedback is important to us as this helps us improve our services to all our guests. We are happy to hear that you enjoyed your stay with us....More

Reviewed 9 December 2017

When I went into my room and into the bathroom, the toilet had been used and not flushed. Disgusting!!!!! It was a very small room so it was difficult to move around if you had the suit case on the floor.More

Thank Pankaj V
Response from Mr Patrick P, Guest Relations Manager at Excelsior Hotel LondonResponded 17 February 2018

Thank you for staying with us and for taking the time to write a review. All feedback is important to us as this helps us improve our services to all our guests. We are constantly making improvements to our services and maintenance. The sizes of...More

Reviewed 4 December 2017 via mobile

Stayed in a refurbished 2 bed apartment for 1 night as a group of 5 friends and we weren’t disappointed. I booked 7 dats in advance and paid £131 for a Saturday night. Check in was simple and I would highly recommend this property. The...More

Thank LOLAPOPS1972
Response from Mr Patrick P, Guest Relations Manager at Excelsior Hotel LondonResponded 17 February 2018

Thank you for staying with us and for taking the time to write a positive review. All feedback is important to us as this helps us improve our services to all our guests. We are happy that you enjoyed your stay with us, and look...More

Reviewed 3 November 2017

Very bad room Very expensive for this room and very tight Bad service and not good looking I will not recommand this hotel to anyone The guy at the receipt says that outr room was upgraded but if it is true it was so horrible...More

Thank philippestreuve
Response from Mr Patrick P, Guest Relations Manager at Excelsior Hotel LondonResponded 17 February 2018

Thank you for staying with us and for taking the time to write a review. All feedback is important to us as this helps us improve our services to all our guests. We are constantly making improvements to our services and maintenance. The sizes of...More

Reviewed 17 October 2017

The room is expectedly small, there are no lifts to lug your luggage up if your room in on the upper floors but at that rate and being close to the main starin and bus station is London it is well worth the stay.

Thank RajaBahrin
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Details
Price range
US$84 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$84 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (143)
Room & Suite (234)
Dining (1)
Pool & Beach (1)
Amenities (13)
Business Centre & Event Rooms (1)
Nearby
Bloomsbury
Snuggly nestled within Central London is academic and
leafy Bloomsbury, an area that boasts walking distance
access to many of London's most popular attractions.
It is also home to some of Britain's most celebrated
museums, including the must-see British Museum.
Despite an understandable popularity with students,
tourists and day trippers, vast sections of Bloomsbury
retain a quiet, residential feel year round and
...More
Questions & Answers
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archna14
20 June 2017|
AnswerShow all 5 answers
Response from theorganicfarmer | Reviewed this property |
no there doesnt appear to be a lift there
0
Votes
Jayceebee31
15 June 2016|
AnswerShow all 5 answers
Response from Farhan A | Reviewed this property |
Hi JCB. Bathroom and shower was ok. I would avoid room with sharing shower. The hotel hold luggage for small fee. I used citymapper app, it helped me getting around London easily.
0
Votes
Room Tips
"I have no suggestions"
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"Don't bother choose a different hotel, don't trust booking.com"
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"Avoid room 67 or at least check the window before accepting to check-in"
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"there is no light so if you're on the upper floors you need to be able to take your luggage up and down..."
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