One of the most relaxing and smoothing facials and massages I've had. Kehinde was fantastically welcoming and sorted my knots in my back and put me at complete ease. My partner and I will definitely visit again!
We booked the Creed Lane Studio apartment for our special birthday/anniversary trip to London, which also gave us access to the Leonardo St Paul’s facilities. We had requested an early check in via email a few days before travel as usually this is not until 4pm. Though it couldn’t be guaranteed we were advised to see when we arrived. The hotel is very large & modern with seemingly acres of glass in the central atrium area. The location - just moments from Blackfriars tube station and St Paul’s Cathedral is great. We arrived about 12:30pm & after speaking with reception we could have an early check in but the cost of this would be £40, which hadn’t been mentioned in our email. However a slightly earlier (3pm) check in was offered at no additional cost which was fine & gave us time to pop out for lunch. On returning, a very pleasant, helpful gentleman collected out luggage and escorted us across to the apartment section of the hotel - literally a couple of minutes walk. What a surprise awaited us on entry!! Balloons, a handwritten card and complimentary drinks to mark our special occasion. An unexpected & very thoughtful touch. Thank you Leonardo. Our 1st floor apartment was spacious with a huge (very comfy) bed, immaculate en suite shower room and a small kitchen area with fridge & microwave. There was crockery, cutlery & glasses for 2. There was plenty of complimentary tea & coffee along with still & sparkling water. A downside was being located right opposite building works. Not an issue in the day but they did disturb our first night as there was work going on until after midnight, which was very noisy. Thankfully our second night was fine but it might be helpful to let guests know in advance of this so it doesn’t come as a shock which it was for us. We had breakfast at a small local business called L’Express City, which was just round the corner from our accommodation. Good range of choices, very reasonable prices & great coffee. There are plenty of local and chain places to eat/drink within a few minutes walk so lots of options. We used the facilities at the hotel’s Rena Spa daily and it was a real bonus to have access to these. The spa is great, with a good sized pool, large jacuzzi and steam/sauna rooms. The staff at Rena are lovely - very pleasant and friendly. On our last night we spent a very relaxing couple of hours in the hotel’s lounge/bar area. Plenty of sumptuous seating and wonderful service. This is clearly a top class hotel that trains it’s staff exceptionally well. A perfect place to stay on our special trip.…
I had a treatment with Anna and my friend with Lisa.We really enjoyed the day at the spa,clean,relaxing and nice friendly staff .(Clare and Lori).Very calming atmosphere around with nice smell See you next time
The hospitality experience at this hotel is second to none! From being looked after on arrival by the Guest Relations Manager and also Head Receptionist (Claudia), to the fantastic breakfast each day plus Dorin's attention to detail for our 'Graduation Afternoon Tea' in the beautiful atrium bar for our family (including emails back & forth) - we all felt very spoiled on our 5 day trip and really look forward to returning again in the future. We can all highly recommend this really well-appointed hotel, right next to St. Paul's Cathedral and near the Barbican, with tour buses and tube/London buses on the doorstep. Next time, we also intend to visit the swimming pool and rooftop bar - we were just too busy enjoying the rest of the hotel that we ran out of time! Thank you to everyone - it is people who make a place, not just a beautiful hotel. Thanks again to Dorin - very kind and customer focussed - he even arranged for a congratulatory mirror message and balloons as a surprise for our daughter - very thoughtful and much appreciated. If you are celebrating something special - go to this hotel!!…
All staff members are very cooperative and warm. Ms. Diana and her team are very affectionate and lovable. They are taking extra care of each guest to feel homely. Food is very good. We enjoyed stay like home Doraiswamy Pillai
I had a treatment done by Ishani and she made me feel super comfortable. It was my first time at Rena Spa and it couldn’t have been better. The treatment was 10/10 I could not fault her at all, she was amazing. Once it was over she offered and made me a hot drink which was lovely. I will definitely be coming back to see her!
Spa receptionist Ama,Claire was very welcoming and helpful and friendly. I had Nenita the Therapist doing my massage and she made me feel so relaxed. I felt so refreshed after it. I would definitely recommend the spa message.
I had an amazing deep tissue massage with Kehinde. It was very relaxing. I even fell asleep and started snoring. 100% recommend. Kehinde did a fantastic job, she wasn’t too hard on my skin and I felt very comfortable and safe. She was amazing!! I will make sure to come back and go to her again!!
The Leonardo Hotel in St Paul's was fantastic. My wife and I stayed for our 10 year Anniversary. The hotel is located right next to St Paul's Cathedral, which was a wonderful view from our room. The hotel itself is very nice and the executive room was great (this allows you access to the executive longue). The staff were friendly and helpful. They decorated our room with balloons and flowers to celebrate the anniversary, which was a very nice touch. (Thank you) The breakfast was tasty, with a large selection to choose from. We also had a massage in the Rena Spa, which was absolute bliss. Lisa did a fantastic job removing the tension and stress from my back. Once you walk into the Spa, it's easy to forget the bustling streets of London are just outside. It's very relaxing, smells divine and looks amazing. We would certainly be back again.…
Kehinde was great, perfect pressure and very relaxing. Made me feel very comfortable, lovely relaxing music and gorgeous smells. Kehinde got the knots out well too. Enjoyed a much needed break away from the kids. Might book even more next time!!