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24/12/2017 25/12/2017
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    Brook Green Hotel

    170 Shepherds Bush Road | Hammersmith, London W6 7PB, England
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    24/12/2017 25/12/2017
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    US$162
    US$162
    US$162
    Traveller (183)
    Room & Suite (58)
    Dining (15)
    Overview
    • Excellent59%
    • Very good30%
    • Average6%
    • Poor4%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Free Parking
    3.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (346)
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    1 - 5 of 302 reviews

    Reviewed yesterday via mobile

    I booked this hotel for 4 nights for my family of 4 adults. We stayed in 1 double room and 1 twin room on the first floor. Despite the hotel pub on the ground floor, we all slept well. The beds were just the right...More

    Thank elatinazo
    Reviewed 1 week ago

    I only ate in the restaurant, I didn't stay in the hotel. In my ratings substitute "room" for "food". The food was awful. I ordered the venison steak. It was the worst venison dish I had ever eaten. The portion was tiny and the actual...More

    Thank Graywolf1971
    Response from Matt N, General Manager at Brook Green HotelResponded 1 week ago

    Hi Graywolf1971 Thanks for getting in touch. Really disappointed to hear about your experience - in the past we're had such nice comments about the Venison. Could you get in touch direct on brookgreen@youngs.co.uk I'd like to investigate further and of course offer a more...More

    Reviewed 1 week ago via mobile

    Very disappointing experience here. Came with a group of 10 and we all pre-ordered our roast lunches. Four of us had to send them back because they were cold. The roasts were £17 each and came with a very small number of vegetables; potatoes and...More

    Thank Laura H
    Response from Matt N, General Manager at Brook Green HotelResponded 1 week ago

    Hi Laura Sadly - I have been made aware of your experience. It seems a perfect storm of errors happened during that particular service, and as you rightly noticed the team did their best at the time, however quite obviously this wasn't quite enough. I'm...More

    Reviewed 2 weeks ago via mobile

    Only trouble with this hotel is that you have to book early or be disappointed! Once again a fabulous stay - so quiet for its location. Gorgeous spacious room and beautiful bathroom Great value for London, absolutely amazing breakfasts

    Thank Drumaqueen_MW
    Response from General M, General Manager at Brook Green HotelResponded 1 week ago

    Hi Drumaqueen_MW Thank you so much for your loyalty, and indeed your kind words! We look forward to hosting you again next time you're in town. Kindest regards Matt

    Reviewed 2 weeks ago

    I don’t know what makes this dump think it’s worth the absurd premium prices it charges - a pint costs more than it does in Mayfair and a 2 1/2 inch long sausage roll costs nearly £4! Maybe it’s because they call it a “hotel”....More

    Thank Scorpion007
    Response from Matt N, General Manager at Brook Green HotelResponded 2 weeks ago

    Hi Scorpion007 I'm really disappointed to hear about your visit - could you get in touch direct at brookgreen@youngs.co.uk? I'd like to look into your experience further and find out exactly what happened here. We do, unashamedly, charge more than £5 for some of our...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$154 - US$196 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #107 Business Hotel in London
    • #125 Family Hotel in London
    • #147 Romantic Hotel in London
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 17
    • Reservation Options
    • TripAdvisor is proud to partner with Hotwire, Booking.com, Priceline, Travelocity, Expedia, Orbitz, Hotels.com and TripOnline SA so you can book your Brook Green Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London
    Add Photo Photos
    Traveller (183)
    Room & Suite (58)
    Dining (15)
    Pool & Beach (2)
    Hotel & Grounds (102)
    Bathroom (12)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    jmc0821
    26 February 2017|
    AnswerShow all 7 answers
    Response from Jayne B | Reviewed this property |
    Yes there is a menu, lots of choice, cooked breakfast, eggs Benedict's with salmon, which I had and was delicious. Also you can help yourself to cereal, bread/toast jam, fruit juice, etc.
    1
    Vote
    gillian p
    1 September 2015|
    AnswerShow all 6 answers
    Response from molly057 | Reviewed this property |
    Sorry only just saw your question ... We used just park and paid £10 for 48 hours in a private driveway just around the corner from the hotel
    0
    Votes
    Flubetti
    1 July 2015|
    Answer
    Response from General M | Property representative |
    There is no gym at the hotel. However there is a gym 2 minutes walk away that does a day pass for £6. Hope that helps!
    0
    Votes
    Room Tips
    "all rooms are great"
    Read review
    "If a light sleeper ask for a room at the rear away from the main road."
    Read review
    "Try room no 8"
    Read review
    "Ask for a lower floor if you don't like too many stairs."
    Read review
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