Amazing hotel, with great staff from reception to the bar team. Everyone you meet is so friendly and helpful. One of the best Executive Lounge experiences ever had at a Hilton hotel. Breakfast was good and drinks at the TWORuba bar Amazing!! Definitely worth visiting.
We have stayed here several times the location is brilliant, the staff are very helpful, accommodating and supportive of your needs. They constantly check you have everything you need but are not intrusive. The terrace was closed this time due to covid but is lovely for evening drinks looking over the skyline. Breakfast was good too. We are diamond member so access to drinks/ snacks which works so well in London. Rooms are clean and very comfortable with everything you need. The hotel is close to tower bridge, the shard, Borough Market, the Thames, Millennium bridge, the Globe theatre, Bank/ St Pauls all in walking distance. Great restaurants and pubs. Thank you so much Hilton Tower Bridge a brilliant stay again. Highly recommend this hotel for a stay in London is perfect! Thank you to all the staff you did a fabulous job for our daughters birthday! See you again soon.…
We had a wonderful stay at the Hilton London Tower Bridge and received top notch service from employees like Hati. The executive lounge was very relaxing and had delicious food (we wish more Hiltons in the US would do this!).
We had a wonderful stay at the Hilton London Tower Bridge. The staff made all the difference! They were kind, helpful and professional. We are especially grateful for Nerea at the front desk who greeted us warmly the moment we walked into the hotel. Nerea went the extra mile to make us feel special! The Executive Suite is a real treat as well. All of the staff in there went out of their way to be sure we were comfortable, especially Hati and Maria. All in all a great 4 nights!
The staff really looks after us and the breakfast was amazing with plenty of selection, specially Dora at reception and Liam at the bar. Great atmosphere at the bar, great check in and out experience and room was super clean!
I have stayed at this hotel many times and can't recommend it highly enough! It's in a great location near London Bridge station and near some great restaurants on the river near Tower Bridge. It's also very close to Borough Market. Csilla (Guest Services Manager) has the best customer service skills I have ever seen in the hotel industry - and I have been travelling for many years. She makes every customer feel extra special and if you are travelling with young family members they are always so excited to return back to the hotel time and time again - an experience they will never forget thanks to Csilla and her exceptional team. Absolutely amazing!!! The executive lounge has an excellent choice of food and beverages and an amazing terrace where you can enjoy the amazing surrounding views. The breakfast is also excellent experience and a great choice of high quality food on offer. The rooms are maintained to a very high standard and are exceptionally well cleaned. If you want an exceptional stay in London book this hotel.…
Great hotel, staff were brilliant! Bene on reception was great and nothing was to much trouble. They were busy on a Friday evening, however the bar staff assisting in finding out party of four somewhere to sit and enjoy our drinks. Will definitely be using this hotel again!
Everything was just perfect. Staff, room, location, breakfast. Everything. Check in with te Hilton app, key is on your phone, everything works perfectly. When we go to London this is the only hotel we want to stay.
What a lovely hotel , with super friendly staff always attending to the needs of their guest. And had great customer experience in the executive lounge. Especially Hati really went out of her way to give us a great lounge experience . Many thanks
A Fantastic stay at Tower Bridge, with very welcoming staff throughout the hotel. Food and drinks were great. Hati was fabulous in the executive lounge. The zero cocktails were a great touch, thanks Hati. We will most definitely be back to stay again soon.