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31 St Thomas Street, London SE1 9QU England
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Lowest prices for your stay
Hotel direct offer!A Relaxing Stay with Massage and Breakfast for Two
Expedia.com
US$815
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Priceline
Lol.travel
US$777
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Travelocity
Booking.comUS$814
ZenHotels.comUS$862
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (6501)
Room & Suite (1163)
Videos (4)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 16/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La The Shard, London
Updated 16/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 1,195 hotels in London
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Feel an unparalleled connection at Shangri-La The Shard, London. Stay in the capital’s highest hotel, in one of the world’s most iconic buildings, whilst enjoying panoramic skyline views that connect you to the whole city. This is the only five-star luxury hotel in London Bridge, contrasting sleek modern style with the area’s rich historic character. Connect with the real London in our vibrant neighbourhood, balancing old and new, raw and refined, traditional and visionary. Explore nearby food destinations such as Borough Market and Bermondsey Street, and enrich your stay with our array of authentic London experiences. Staying in London Bridge lets you benefit from the most convenient transportation access, whether by foot, car, boat or rail. For leisure visits, we easily connect to all of London’s most famous landmarks, from Big Ben to St. Paul’s Cathedral and the Tower of London. For business, it’s a quick trip to the City and Canary Wharf.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Babysitting
Children's television networks
Wifi
Infinity pool
Pool with view
Indoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Special diet menus
Wine / champagne
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Radio
iPod docking station
Walk-in shower
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English, French, Russian, Spanish and 5 more
Hotel links
Special Offer:A Relaxing Stay with Massage and Breakfast for Two
5823Reviews220Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Jake M wrote a review Today
1 contribution
We were looked after by Beatrice…such a lovely waitress who was very friendly and attentive…she made our experience in a beautiful hotel even more special… we never had to make an effort to order a drink,she was always a step ahead of us and made us feel very comfortable!!fantastic waitress
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Julien A wrote a review Oct 2021
London, United Kingdom38 contributions18 helpful votes
Hotel's Favourite
We celebrated our two years anniversary (and 11yrs relationship) at the place we got married. So nice to be back for this staycation. The team went all out and had the room beautifully decorated with rose petals, candles and messages from the hotel. The hotel itself was all decorated in Pink to support fight against Breast cancer. I think the best part of the stay was being recognised by the staff (having been the first gay couple to get married there!) and acknowledged by others when visiting the different outlets. Thank you Shangri-La London for looking after us.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
6 Helpful votes
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Response from Kurt Macher, General Manager at Shangri-La The Shard, London
Responded 22 Oct 2021
Dear Julien, Thank you for sharing your lovely feedback following your recent visit at Shangri-La The Shard, London. It was an honour to have you back in our premises after such a successful special event. I am also delighted to read how our team made you feel like if you never left. Their attention to detail is truly phenomenal and I will make sure to share your comments with everyone involved during your stay. Thank you for choosing us once more and we are looking forward to your next visit in the clouds! Best regards, Kurt Macher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alina P wrote a review Yesterday
1 contribution
Excellent service, lovely food, great atmosphere. We had absolutely amazing time. Compliment’s to polish lady sommelier and the waiter Eglantino ( for his photos skills;) ). Attention to details. Everyone were informed about my allergies and were really looking after me to make sure that everything is on spot. Fabulous view.
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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vonz wrote a review Yesterday
CT71 contributions18 helpful votes
Came for the 5-course tasting and decided on the plant-based (even though not a vegan) and couldn’t have been happier. Jing was a great server and host. Very attentive to our needs as were all the staff. Each course was better than the previous. The views were icing on the cake. 35th floor Tower Bridge & Tower of London in the background complemented a great meal. Should be on everyone’s list to try.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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cocomatic wrote a review Yesterday
El Paso, Texas1 contribution
The most attentive waitress… I never went without. What a beautiful experience with Jing. She made the meal. What a pleasure. When I was just centimeters from an empty glass, she was pouring to perfection. She kept us engaged with each and every dish.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alex D wrote a review Yesterday
1 contribution
Our waitress Jing provided a brilliant service experience. My partner and I were warmly welcomed to the Ting restaurant and were thoroughly looked after throughout our stay. Jing was receptive to all request and always eager to help.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JASCOTT02 wrote a review Yesterday
Sydney, Australia19 contributions15 helpful votes
The food is wonderful and the views amazing! We had the miso cod and the delicate flavours were delicious. Jing was our server and she was excellent! We came to celebrate our anniversary and we’re not disappointed. I would thoroughly recommend this for any special occasion or “just because “
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Skylar C wrote a review Sep 2022
United Kingdom3 contributions
What an experience service from Eglantino was impeccable, food was amazing couldn’t have asked for a better night. Beautiful views all round everyone was so attentive. So so so amazing we will definitely be returning
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Grace wrote a review Sep 2022
2 contributions
We came for dinner and was served by Vincent, our sommelier was Irina. They were both just amazing, helpful and made our experience so lovely. The food was equally as great. Thank you for such a good experience!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Connector315423 wrote a review Sep 2022
1 contribution
Excellent buffet breakfast for partner’s birthday . Helga, our maitre d really made it a special occasion. She was great! Fabulous views over London (once the autumn mist had cleared). Thank you all at Ting at the Shangri-La! Danny & Jenny
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$775 - US$1,071 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonSouthwark
NUMBER OF ROOMS
202
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Frequently Asked Questions about Shangri-La The Shard, London
Which popular attractions are close to Shangri-La The Shard, London?
Nearby attractions include Borough Market (0.3 km), The View from The Shard (0.04 km), and Escape from the Golden Hinde (0.4 km).
What are some of the property amenities at Shangri-La The Shard, London?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Shangri-La The Shard, London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La The Shard, London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Shangri-La The Shard, London?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to Shangri-La The Shard, London?
Conveniently located restaurants include mallow, Boro Bistro, and Flat Iron London Bridge.
Are there opportunities to exercise at Shangri-La The Shard, London?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Shangri-La The Shard, London have airport transportation?
Yes, Shangri-La The Shard, London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La The Shard, London?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La The Shard, London offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La The Shard, London?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.