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I booked a double room a few hours before it was needed on Friday. The room was very clean and as a disabled guest I was very happy to have a walk in shower. These seem a rarity these days. Upon booking in we were...More
Very clean and welcoming. Friendly staff, easy book in, plenty of parking and Very reasonably priced bar.Both of our rooms were well sized, clean and comfortable.
Breakfast (included in the price) is plentiful and varied, with the bonus that it is available until 1030(Ideal if...More
Thank Roy P
Response from Nirmala L, Manager at Holiday Inn Express London - Golders Green NorthResponded 3 January 2018
Dear Roy P,
Thank you so much for staying with us and leaving a beautiful 5 star review. It is great to know you were happy with the service provided by our team.
We cannot wait to welcome you back again in our property in...More
Front office was horrible/clueless/arrogant. Every question and/or comment was met with a demeaning answer. It didn’t matter that the room itself was sub-standard, the attitude at the front desk will make me never want to stay there again...!!
Hotel situated on very busy road junction, very limited parking, which is insecure and attempted thefts from parked vans were reported. The reception staff are not the most helpful and can be abrupt. The meeting area is also the breakfast/ lunch /dinner area, there are...More
Thank Kris o
Response from IHGService, Guest Relations Manager at Holiday Inn Express London - Golders Green NorthResponded 1 week ago
Hi Kris o,
Thank you for taking the time to write a review about your stay with us. On the other hand, we are sorry for the unsatisfactory service you received from our staff and for falling short of your expectations regarding our food options,...More
First of all parking is complimentary for onsite paying guests but I found the car park to be very small given the size of the hotel.
I booked a double room through booking.com and it was £56 for the night. I thought I’d be able...More