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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
The Plaza overlooks County Hall and Waterloo station. I was checked in quickly and without any fuss.
There are three main lifts just behind reception. These turned out to be only just enough for a hotel of this size - be prepared for a long...More
We chose this hotel for its location and convenience to public transport. Previous experience of city centre hotels had lowered our expectations, but we were very pleasantly surprised. The room was much bigger than expected for central London, and included a lot of useful amenities...More
Thank Elizabeth J
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 3 weeks ago
Dear Elizabeth J,
Thank you for taking the time to review your recent stay with us!
We are happy to read you found the room bigger than expected and that you appreciated the amenities included for you. We are sorry for any inconvenience regarding your...More
I had a very pleasant experience. One of the front desk receptionists name Mai was a life saver. I was not feeling well when returning back from a 11 day tour of Ireland and Scotland. Apparently she noticed and was very nice about giving me...More
Thank Simmons D
Response from PPCHLondon, Front Office Manager at Park Plaza County Hall LondonResponded yesterday
Dear Simmons D,
Thank you very much for your review.
I would pass your message to Mai and she will be so happy to know that she could help you.
Kind Regards,
Sergio Cruz
Reception Manger
Excellent location by the London Eye and the family room we had was a decent size with comfy beds. Shower was big and powerful too. Hotel was massively let down by too few lifts and a breakfast room too small for the hotel. Queues were...More
Thank davehelen1709
Response from PPCHLondon, Front Office Manager at Park Plaza County Hall LondonResponded yesterday
Dear davehelen1709,
We are sorry to read you experienced some issue with our breakfast. Unfortunately, the hotel has been really busy in particular in the last days and we do apologise for any delay.
Please feel free to contact us directly to the ppchgrm@pphe.com if...More
Review collected in partnership with Park Plaza Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Happydaydreamer69
Response from PPCHLondon, Front Office Manager at Park Plaza County Hall LondonResponded yesterday
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Bar/Lounge
Room Service
Restaurant
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Bar/Lounge
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$182 - US$367 (Based on Average Rates for a Standard Room)
Hotel class
Official Star Rating provided by the AA.
Hotel Style
#10 Green Hotel in London
#54 Spa Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#114 Family Hotel in London
#176 Luxury Hotel in London
Room types
Kitchenette ,
Suites ,
Non-Smoking Rooms ,
Family Rooms
Number of rooms
399
Reservation Options
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Big time attractions such as the London Eye and a thriving theatre scene (compliments of the National Theatre and the Young Vic) are but a few of the reasons that Southbank is such a collectively cherished part of town. With plenty of family friendly activities and venues lined up along a pedestrianized river bank between Westminster Bridge and Waterloo Bridge, visitors can always expect a casual and
...More
festive atmosphere. On top of all the fun stuff to do at Southbank is the opportunity to simply sit back and admire photo-op views of iconic landmarks like Parliament and St Paul's Cathedral, just on across the Thames.
Dear carly 3327, we do not have a cark parking at the hotel, however if you wish, we have partnership with car valet, do not hesitate to contact the concierge in order to get all the information on prices.
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