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Park Plaza County Hall London

7,795 reviews
#240 of 1,076 Hotels in London
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Traveller (2090)
Room & Suite (904)
Dining (121)
Overview
  • Excellent57%
  • Very good31%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“waterloo station”(688 reviews)
“london eye”(1,330 reviews)
“big ben”(443 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
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Offers from Park Plaza County Hall London
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,795)Write a Review
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3,544
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1,871 - 1,875 of 6,199 reviews
Reviewed 4 April 2016

Amazing location, just five minute walk to London Eye and Big Ben. Fantastic service and hotel overall was very clean and modern. Breakfast was included in our room stay and all staff offered great service and food was lovely.More

Review collected in partnership with Park Plaza Hotels
Thank 361kristyb
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 7 April 2016

Dear 361kristyb, Thank you for your recent review. It was myself and the team's pleasure to read such wonderful feedback, and we can really tell that you enjoyed your stay with us. Thank you for taking the time to leave your feedback and we look...More

Reviewed 4 April 2016

More

Review collected in partnership with Park Plaza Hotels
Thank Jason S
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 7 April 2016

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Reviewed 4 April 2016

Shocking stay. Booked in for 3 nights and left after one. AC units in the room did not work and according to staff when I was checking out, have not worked correctly in quite a while and are subject of many complaints.When we raised the...More

Thank DarrenHehir
Response from PPCHLondon, Front Office Manager at Park Plaza County Hall LondonResponded 7 April 2016

Dear DarrenHehir Thank you for your review. Firstly I and the team are very sorry for the issue that occurred in your room with regards to the air conditioner. Unfortunately our engineers were not on site due to the time of the report regarding the...More

Reviewed 4 April 2016

Bathroom smelt like rotten eggs the whole trip. Had to request for our room to be cleaned at 4pm as no one had been to do it. I expect this service as standard. We were asked to prove we were staying there when we tried...More

Review collected in partnership with Park Plaza Hotels
1  Thank X7217XQalexw
Response from PPCHLondon, Front Office Manager at Park Plaza County Hall LondonResponded 24 April 2016

Dear X7217XQalexw I and the team are very sorry to read about your disappointment during your recent stay with us. This is of course not acceptable and our engineers have resolved this issue in your guest room. We do have tight security based on recent...More

Reviewed 4 April 2016

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Review collected in partnership with Park Plaza Hotels
Thank Ashley M T
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 6 April 2016

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Minibar
Things to do
Bar/Lounge
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$157 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in London
#52 Spa Hotel in London
#80 Family Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#173 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$157 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in London
#52 Spa Hotel in London
#80 Family Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#173 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2090)
Room & Suite (904)
Dining (121)
Pool & Beach (2)
Hotel & Grounds (1056)
Bathroom (152)
Family and Play Areas (10)
Business Centre & Event Rooms (2)
Nearby
Southbank
Big time attractions such as the London Eye and a
thriving theatre scene (compliments of the National
Theatre and the Young Vic) are but a few of the
reasons that Southbank is such a collectively
cherished part of town. With plenty of family friendly
activities and venues lined up along a pedestrianized
river bank between Westminster Bridge and Waterloo
Bridge, visitors can always expect a casual and
...More
Questions & Answers
Ask a question
Ana Paula A
19 December 2017|
AnswerShow all 6 answers
Response from Anne O | Reviewed this property |
We didn’t travel with kids, but if you have a room with 2 QS beds so the kids can share one (depending on their age of course) many families stay there as it is in a great location to activities
1
Vote
Emma S
2 November 2017|
AnswerShow all 4 answers
Response from 138patl | Reviewed this property |
I was able to store my luggage when I waited for a cab to Heathrow.
1
Vote
barbaruuu
21 October 2017|
AnswerShow all 2 answers
Response from Vania S | Property representative |
Hi Barbaruu, We have a different room types if you need assistance choosing the most suitable for you, do not hesitate contacting our reservations team. Not all of our bedrooms have bathtubs. If you would like to get... More
0
Votes
Room Tips
"Higher up rooms with view of the London Eye"
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"You can request 'quiet' rooms - our room was located on the 'inside' of the building (as..."
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"if you are with kids ask for waterloo view , kids will enjoy."
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"We had a view of The Eye."
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