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Park Plaza County Hall London

Travellers' Choice award winner
#209 of 1,080 Hotels in London
GreenLeadersGold level
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1 room 2 adults 0 children
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Park Plaza County Hall London
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6,663 Reviews from our TripAdvisor Community

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Showing 5,323: English reviews
Basingstoke, United Kingdom
Reviewed 19 July 2015 via mobile

We stayed here on a Saturday night as we were visiting London to celebrate my friends birthday. The hotel staff made our stay very special with balloons in our room and a birthday card signed from all the staff as well as a birthday message on our window! Perfect location for waterloo and seeing the sites, Would definitely recommend staying...

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Helpful?
Thank steliz13
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear steliz13, Thank you so much for taking your time to leave us such a positive review. We really pride ourselves on delivering exceptional customer service so your feedback makes us really happy. I'm glad we were able to help make your friend's birthday extra special, and I hope we have the chance to welcome you all back in the...

jamconlu
Reviewed 19 July 2015 via mobile

Park Plaza County Hall London What a treat !! This hotel is located near Waterloo station just a stone throw from Big Ben and the Houses of Parliament. We arrived early to the Park Plaza on a gorgeous sunny morning with open arms from the reception staff . It was just a treat. The receptionist Frederica was so kind and...

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Thank jamconlu
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear jamconlu, Thank you so much for your lovely review. Especially taking the time to remember Federica's name and mention it, you made her very proud! I hope we have the opportunity to welcome you and your wife back soon. Kind regards, Tiffany Front of House Manager

Dublin, Ireland
Reviewed 19 July 2015 via mobile

I stayed on the Park plaza Westminister with a friend in December and so booked this hotel for my family stay as it has Executive studio rooms that were suitable for families. I was so disappointed at our stay here. The hotel has no space. Reception, lifts, breakfast area and rooms are all tiny. So different to its sister hotel...

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2Thank Nicola C
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear Nicola C, I am very concerned by your review. Please contact me directly with your dates of stay and room number so I can investigate this thoroughly: ppchgrm@pphe.com Thank you, Tiffany Front of House Manager

Cayman
Reviewed 19 July 2015 via mobile

Hotel is in a great location. South Bank and 5 minutes from the London Eye. 15 minutes and you are across Westminster Bridge and the Houses of Parliament and WestMinster Abbey are on your doorstep. The hotel is clean and the junior suites are great for those traveling with kids. This is a very busy hotel. Lifts are slow and...

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Helpful?
Thank Nicola A
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear Nicola A, Thank you for taking the time to write us a review. Very happy you appreciated our kid-friendly atmosphere and our fantastic location. We hope to see you again soon! Kind regards, Tiffany Front of House Manager

London, United Kingdom
Reviewed 19 July 2015

Review collected in partnership with Park Plaza Hotels
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Thank Sue B
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Toronto, Canada
Reviewed 19 July 2015

Review collected in partnership with Park Plaza Hotels
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Thank Scot B
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Stamford
Reviewed 19 July 2015

Booked this hotel on a Theatre package deal via travelzoo and could not fault it. One word of caution some of the rooms are inward looking which I find claustrophobic but I was happy to upgrade to an external facing room for £20 (stayed on a Friday) Breakfast was excellent. Right beside the London eye and the South Bank, 10...

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Thank brenflem
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear brenflem, Thank you for such a wonderful review, the whole team was delighted to read such fantastic comments, and we really hope to see you in the future . And thank you once again for taking the time to leave such a kind review. Kind Regards Daniel North Guest Relations Manager

Long Island, New York
Reviewed 19 July 2015 via mobile

We had a family suite - 2 rooms with bathroom in between. Hotel was clean, the rooms were clean. Bathroom was nice had a nice tub and a separate shower next to tub. We stayed almost 5 days. One room had a queen bed, the other room had folding sleeping sofa. Sofa was horrible, as you lay down but ended...

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Thank OxanaPeace
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear OxanaPeace, Thank you for taking the time to leave a review on your recent stay. We was pleased to read you enjoyed your stay with us, and glad you enjoyed all the facilities we had to offer, I couldn't agree more about our location it's in a fantastic spot. and from all the team we would like to thank...

Milton Keynes, United Kingdom
Reviewed 18 July 2015

The hotel staff were very helpful and friendly, the rooms were large, very clean, furnished well with fridges and microwaves (not that we used these). Loved this hotel and would stay again, the breakfast was immense and only £3 more to have as room service.

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Thank CheleDoubleU
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear CheleDoubleU, Thank you for leaving a very pleasant review on your previous stay. We was thrilled to see you enjoyed all aspects of our Hotel. and pleased you enjoyed the room service breakfast, and as you say for £3 to have it in your room is perfect especially for those mornings where you would like a lie in. Once...

Rogers, United States
Reviewed 18 July 2015

Review collected in partnership with Park Plaza Hotels
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Thank Philip W
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
L'Italiano
L'Italiano
Cuisines: Italian, Pizza, European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Park Plaza County Hall London is conveniently located on the south side of the River Thames near Waterloo Station and is next to London's County Hall, home to several attractions, including the London Sea Life Aquarium. The hotel is within minutes of a number of local attractions, including the London Eye, Big Ben and the Houses of Parliament. Our London accommodation features modern guest rooms, six well-equipped meeting rooms with natural daylight, restaurant & bar, an Executive Lounge and a fitness centre. Choose Park Plaza County Hall London and see what makes us one of the top Waterloo hotels. ... more   less 

Additional Information about Park Plaza County Hall London

Address: 1 Addington Street, London SE1 7RY, England
Region: United Kingdom > England > London
Price Range: $229 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza County Hall London 4*
Number of rooms: 399
Reservation Options:
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Also Known As:
Park Plaza County Hall London Hotel London
Park Plaza London
London Park Plaza
Hotel Style:
#7 Green Hotel in London
#48 Spa Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#114 Family Hotel in London
#157 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza County Hall London staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There were lifts to all floors. I have no idea if there were any quieter areas but I was not aware of any noise.”
 of 5 bubbles fialcross, 16 Jan 2017 | Read review
“Don't go for the base level rooms!”
 of 5 bubbles NickW1974, 5 Jan 2017 | Read review
“When checking in during winter, check that your room has heating”
 of 5 bubbles marydX3993ZK, 31 Dec 2016 | Read review
“Family Suite”
 of 5 bubbles disneygeek31, 29 Dec 2016 | Read review
“Ask for a room on the higher floors”
 of 5 bubbles MLH190479, 29 Dec 2016 | Read review
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