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Park Plaza County Hall London

Travellers' Choice award winner
#182 of 1,078 Hotels in London
GreenLeadersGold level
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6,452 Reviews from our TripAdvisor Community

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There are newer reviews for Park Plaza County Hall London
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Showing 5,168: English reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 May 2015 via mobile

My brother and I stayed in the hotel from Friday 15th May to Tuesday 19th May. From the moment we got there I can't fault the hotel or the staff. We were staying for both of our birthdays, the first one since our mum passed away, and had booked a junior suite with a view of the London eye. It... More 

Helpful?
2 Thank L4ur4R31d
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear L4ur4R31d Thank you for your fantastic 5 star review!! We are thrilled to read about your lovely stay and that you loved the views of the London Eye from your junior suite. We hope to see you again sooner rather than later. Kind Regards Bradley Werb Guest Relations Manager More 

Middelharnis, The Netherlands
1 review
Reviewed 21 May 2015

At the reception I was very friendly welcomed by Petya and Sanaa. My room was fantastic! It was on the 14 floor and had a nice view, it was large and very clean. All personel was friendly and service oriented. The roomservice was fast and good also. The shower and the bed were excellent! The hotel is located close to... More 

Helpful?
Thank Anke B
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear Anke B Thank you for your wonderful review! We are so happy that you enjoyed your penthouse room, Petya and Sanaa were so glad to have a positive impact on your stay. We hope to see you again soon. Kind Regards Bradley Werb Guest Relations Manager More 

London, United Kingdom
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 20 May 2015 via mobile

Myself and my wife are from London and stayed here on our anniversary as we were unable to go away. We had a lovely evening in local bars and restaurants and a lovely stay in the Park Plaza. When we booked over the phone we mentioned it was our anniversary and got a free upgrade with the greatest view possible.... More 

Helpful?
Thank JamieTribble
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear JamieTribble We was really pleased to hear we made your stay that little more special. All of the Team look forward to seeing you again soon. Kind Regards Daniel North Guest Relations Manager More 

Washington DC, District of Columbia
Level Contributor
1 review
Reviewed 20 May 2015

I have never had to complain about a hotel room before, but I did here. When I got in, I immediately noticed the two twin beds I had were completely uncomfortable. It felt like I was going to be sleeping on a slat of rock. I figured I was just tired from the flight and would be fine with it... More 

Helpful?
Thank Kat L
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear Kat L Thank you for your recent review. I am glad the team was able to accommodate your needs, especially with the room move. And the views are really special from the room your was in. We look forward to seeing you again soon! Kind Regards Daniel North Guest Relations Manager More 

Coral Springs, Florida
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 May 2015

Reluctantly booked several rooms for my husband, adult daughter and nieces due to a last minute cancellation on a flat booked through flip key (trip advisor). Noted overall great rating but a few recent reviews on hotel booking site commenting on rude staff and a long check in wait. I'm happy to say we got a great last minute deal... More 

Helpful?
Thank NancySV
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear NancySV Your comment has put a smile on all of the teams faces, and they were delighted to read your comments. We can not wait to see you again in the near future. Kind Regards Daniel North Guest Relations Manager More 

San Francisco, California
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 19 May 2015 via mobile

If I can give this place a zero...I would! Absolutely need to have some customer service training - especially the morning staff at the front desk! Stiff bed, dirty bath mat, poor bath amenities, dirty carpets, and dingy white towels...I can go on and on. So utterly disappointed. Oh and a screwed-on chain lock on the door...brilliant security...NOT! Will absolutely... More 

Helpful?
Thank Karen J
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear Karen J Thank you for your review. Once again I and the team are sorry that your stay was disappointing. I am glad that you were able to discuss your concerns regarding your stay with our front of house manager and do hope to see you again when your travels bring you back to London. Kind Regards Bradley Werb... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
L'Italiano
L'Italiano
Cuisines: Italian, Pizza, European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Park Plaza County Hall London is conveniently located on the south side of the River Thames near Waterloo Station and is next to London's County Hall, home to several attractions, including the London Sea Life Aquarium. The hotel is within minutes of a number of local attractions, including the London Eye, Big Ben and the Houses of Parliament. Our London accommodation features modern guest rooms, six well-equipped meeting rooms with natural daylight, restaurant & bar, an Executive Lounge and a fitness centre. Choose Park Plaza County Hall London and see what makes us one of the top Waterloo hotels. ... more   less 

Additional Information about Park Plaza County Hall London

Address: 1 Addington Street, London SE1 7RY, England
Region: United Kingdom > England > London
Price Range: $233 - $577 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza County Hall London 4*
Number of rooms: 399
Reservation Options:
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Also Known As:
Park Plaza County Hall London Hotel London
Park Plaza London
London Park Plaza
Hotel Style:
#7 Green Hotel in London
#44 Spa Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#114 Family Hotel in London
#140 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza County Hall London staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“901 faced the London Eye”
  • Room 901 Studio
 of 5 bubbles ronniebs, 1 Dec 2016 | Read review
“For a good view, pick a room that faces the London Eye.”
 of 5 bubbles 751toma, 29 Nov 2016 | Read review
“We had a higher room, north facing which offered great views of the river, Big Ben and the London Eye”
 of 5 bubbles V1CC16, 28 Nov 2016 | Read review
“Ask for view of the Thames”
 of 5 bubbles Ang088, 27 Nov 2016 | Read review
“High floor gives you a better view of London”
 of 5 bubbles 975beverleys, 26 Nov 2016 | Read review
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