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Park Plaza County Hall London

Travellers' Choice award winner
#207 of 1,080 Hotels in London
GreenLeadersGold level
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6,657 Reviews from our TripAdvisor Community

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There are newer reviews for Park Plaza County Hall London
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Showing 5,317: English reviews
Jakarta, Indonesia
Reviewed 1 week ago

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank hutagaolj
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Wiesbaden, Germany
Reviewed 1 week ago

The hotel is in a great location. The room was nice and clean. The front desk service was horrible! I've never walked in a hotel and I had to great the front desk associate. I'm assuming she was having a bad day. But when you work in customer service you have to leave your problems at the door.

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank ebonis2017
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear ebonis2017 Thank you for your review. We are disappointed to read about the issue upon check in at the hotel. Please rest assured that I have raised this comment with the team and I can assure you this is not evident of the service we provide at the hotel. We do hope that we have the chance to welcome...

Brisbane, Australia
Reviewed 1 week ago

We booked our stay here several months ago, one room with a view of the Eye and Westminster for New Years and the other just a standard room. In preparation for arriving we received several email with information about staying at New Years. One email indicated how to book dinner at the hotel restaurant for New Years Eve as we...

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Helpful?
Thank Nicholas P
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear Nicholas P Thank you for your review. We are sorry that the emails were not received by the restaurant team managing the reservations process for the New Years Eve dinner. I have recheck this with the team and can assure you no email was received and this was why no contact was made. I am also sorry for the...

Cork
Reviewed 1 week ago via mobile

his is a belated review for a stay in November. I stayed in PP County Hall for 4 nights and was very satisfied. From checkin to checkout my experience of this hotel was all positive. On check-in I was very pleased to be upgraded to a superior room which had a separate living room area with its own TV- as...

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Helpful?
Thank sparkyd72
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear sparkyd72 Thank you for your TA review. We are thrilled your upgraded room was enjoyed and you found our location perfect for the needs while in London. We thank you for the feedback about the facilties and breakfast and we all hope that we can have the chance to welcome you back in the future. Kind Regards Bradley Werb...

Reviewed 1 week ago via mobile

This was our second time staying at park plaza county hall. Such a great hotel, nothing beats the location. Breakfast is great, very easy and free self service laundry. We were given a room on the first floor this time (which didn't bother us) but they gave us a free upgrade! Love this hotel, wouldn't stay anywhere else in London.

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Helpful?
Thank Shea C
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear Shea C Thank you for your 5 star review! We are thrilled your stay was once again amazing! The upgrade ot our studio on the first floor was our pleasure and we look forward to welcoming you back for the third time in the near future! Kind Regards Bradley Werb Front of House Manager

London, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Park Plaza Hotels
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Thank G9667HQdavidb
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dubai, United Arab Emirates
Reviewed 1 week ago

took a train to London Waterloo to only find out our hotel was right next door. It made everything convenient considering i was on crutches. The hotel is small, looks very welcoming from the outside. Check in went fast although we did not leave our bags with concierge as there was a long line to get there. Was only there...

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Helpful?
Thank Basheer S
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear Basheer S Thank you for your review. We are thankful for your comments and feedback regarding the hotel stay. We hope that we have the opportunity to welcome you back in the near future. Kind Regards Bradley Werb Front of House Manager

Retford, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Park Plaza Hotels
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Thank S6603VFdianem
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Zurich, Switzerland
Reviewed 1 week ago via mobile

Beaware from superior double room (*••••): Its way less than a standard room in any 4-stars hotel where I was. Why? You have no day-light at all!!! See the photos, one is from the entry, the other one from the window at 10:40 in the morning. When I booked I thought a superior room is more than a standard room....

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Helpful?
Thank mozart314
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear mozart314, Thank you for taking your time to write a review regarding your stay. We are really sorry to read about your concerns regarding our rooms and our services. All our Superior Doubles are designed to match the standards of comfort and style related to the category, however, if you will give us the chance of being again our...

Reviewed 1 week ago via mobile

The room size was good but Unfortunately the experience didn't met my expectations. I hope the management will look to develop the customer service process. The hotel is nice to visit but it could be better

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Helpful?
Thank aysha a
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear aysha a Thank you for your review. We are very sorry for the disspaointment during your stay with us, and would like the opportunity to look into your stay further. If you would be so kind as to let me know any further details on bwerb@pphe.com I would be happy to follow this up. Kind Regards Bradley Werb Front...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
L'Italiano
L'Italiano
Cuisines: Italian, Pizza, European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Park Plaza County Hall London is conveniently located on the south side of the River Thames near Waterloo Station and is next to London's County Hall, home to several attractions, including the London Sea Life Aquarium. The hotel is within minutes of a number of local attractions, including the London Eye, Big Ben and the Houses of Parliament. Our London accommodation features modern guest rooms, six well-equipped meeting rooms with natural daylight, restaurant & bar, an Executive Lounge and a fitness centre. Choose Park Plaza County Hall London and see what makes us one of the top Waterloo hotels. ... more   less 

Additional Information about Park Plaza County Hall London

Address: 1 Addington Street, London SE1 7RY, England
Region: United Kingdom > England > London
Price Range: $230 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza County Hall London 4*
Number of rooms: 399
Reservation Options:
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Also Known As:
Park Plaza County Hall London Hotel London
Park Plaza London
London Park Plaza
Hotel Style:
#7 Green Hotel in London
#48 Spa Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#114 Family Hotel in London
#155 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza County Hall London staff and other travellers.
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Questions? Get answers from Park Plaza County Hall London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There were lifts to all floors. I have no idea if there were any quieter areas but I was not aware of any noise.”
 of 5 bubbles fialcross, 16 Jan 2017 | Read review
“Don't go for the base level rooms!”
 of 5 bubbles NickW1974, 5 Jan 2017 | Read review
“When checking in during winter, check that your room has heating”
 of 5 bubbles marydX3993ZK, 31 Dec 2016 | Read review
“Family Suite”
 of 5 bubbles disneygeek31, 29 Dec 2016 | Read review
“Ask for a room on the higher floors”
 of 5 bubbles MLH190479, 29 Dec 2016 | Read review
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