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Shaftesbury Premier Hotel London Paddington

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Shaftesbury Premier Hotel London Paddington
Shaftesbury Premier Hotel London Paddington
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1,371 Reviews from our TripAdvisor Community

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Showing 1,161: English reviews
Camborne, United Kingdom
Reviewed yesterday NEWvia mobile

Great hotel to stay at as firstly it is close enough to Paddington to walk. A beautiful walk then to central London is within easy reach. The hotel is very clean. The staff (Nany, George & Melinda) were lovely and so accommodating. They all went the extra mile in assisting us to make the stay such a pleasure. Breakfast is...

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Helpful?
Thank WilkieH
Spalding, United Kingdom
Reviewed 2 days ago NEWvia mobile

I booked a nights stay due to it being my partners birthday. I booked the romantic stay package. Most of items we didn't receive. The items we did receive arrived to our room very late. I booked the hotel the beginning of December. The day before we were due to arrive I received an email saying they hadn't received half...

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Helpful?
Thank Laura S
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for choosing the Shaftesbury Premier London Paddington for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on dm@shaftesburypaddington.com as per your earliest convenience...

Reykjavík, Gullbringusysla, Iceland
Reviewed 2 days ago NEWvia mobile

Amazing hotel next to Hyde Park. Good and big breakfast Friendly staff Toiletries (shampoo, conditioner, gel) Cleaned every day Coffee and tea in room Kettle and microwave Air conditioning Safe Soft bed 2 bottles of water on arrival Lift Munuses: No water bottles replacement Small room (but in London space is very expensive, so it is understandable)

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Helpful?
Thank Maria K
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest On behalf of the entire team here at the Shaftesbury Premier London Paddington, thank you ever so much for having shared this fabulous review! I am pleased to know that you received the value for you money and were also presented with the warm hospitality by the amicable staff. We will look forward to welcome you back to...

Malaysia
Reviewed 2 days ago NEWvia mobile

Returned to stay at the hotel for close to a week. As a gold member, we were given an upgraded club room based on availability with welcome fruit platter and amenities placed in the room. We appreciate the gesture of the hotel in remembering and taking care of their returned and long stay guest. Govin and his team were efficient...

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Helpful?
Thank phyeoh
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, On behalf of the entire team here at the Shaftesbury Premier London Paddington, thank you ever so much for having shared this fabulous review! I am thrilled that your experiences were exceeded on all fronts throughout your stay with us, and greatly look forward to personally welcoming you back on your next stay with us. Your advise is...

Kanpur
Reviewed 5 days ago NEWvia mobile

A good hotel from point of view of it being in London though room was very small and very narrow passages. It was clean and cozy. Fire alarm is too sensitive and from vapours of tap water in some room it started. Annoying.

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Helpful?
Thank salmanhafeez
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your review regarding your recent stay with us here at the Shaftesbury Premier London Paddington. Your business is very important to us and we value your feedback. By telling us your feedback helps us to maintain our standard. Please write to me when your plan your trip to London, I will be more than happy...

Glasgow, United Kingdom
Reviewed 6 days ago NEWvia mobile

Conveniently located 5 mins walk from Paddington train and underground station. Also 5 mins walk from Hyde Park. Good selection of restaurants and pubs close by. Hotel is within a terraced row and can easily be missed from the road. Reception area is small. Staff were polite and helpful. Had booked a clubroom which is slightly bigger than standard room....

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Helpful?
Thank gelascotland
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest On behalf of the entire team here at the Shaftesbury Premier London Paddington, thank you ever so much for having shared this review! We always appreciate feedback from our guests as this helps us to improve our service and product. We will be looking into the issue you have mentioned about housekeeping, necessary steps will be taken immediately....

Liverpool, United Kingdom
Reviewed 1 week ago

I don't normally focus on the negative however our recent stay at this hotel proved to be a little disappointing. My husband and I have been taking fairly regular trips to London and therefore stayed in quite a few different hotels. 4 * being a minimum. I accept you get what you pay for and also that for London £300...

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Helpful?
Thank Nic19542014
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Shaftesbury Premier London Paddington. Your business is very important to us and we value your feedback. By telling us your feedback especially Breakfast , it really drive us to work more harder and keep our guest content. Please write to me when your plan...

bracknell
Reviewed 1 week ago via mobile

We had an one night stay for a family birthday and show stay. The staff were extremly friendly and spruced up our room for a family member birthday. Also we were given some complimentary wine and chocolates which was a nice touch. Will stay again when we come to London.

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Helpful?
Thank dominic o
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Shaftesbury Premier London Paddington. Your business is very important to us and we value your feedback. By telling us your feedback especially about our staff, helps us to maintain standard. Thank you again for taking the time to complete the survey. Look forward to...

Halifax, United Kingdom
Reviewed 1 week ago via mobile

The hotel is in a good location but that is the best thing about it. Quality of furnishings etc is fairly standard, and the cleanliness was fine. The biggest problem was with the big windows that in my room faced directly onto the road in front which was quite busy all night. The windows were very old and the joints...

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Helpful?
Thank Jenny_Vosper
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Shaftesbury Premier London Paddington. Your business is very important to us and we value your feedback. By telling us your feedback helps us to maintain standard. We will definitely look into window which you have mentioned and we will have it sealed properly. Please...

Reviewed 2 weeks ago via mobile

The room whilst being compact was very clean and all staff were extremely polite and helpful. The breakfast was very good although I did note that there was no black pudding available. Back to the room. I would have liked a little more legroom between the toilet and the shower cubicle. Very tight! The underfloor heating in the bathroom become...

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Helpful?
1Thank Adam L
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest On behalf of the entire team here at the Shaftesbury Premier London Paddington, thank you ever so much for having shared this fabulous review! I am pleased to know that you received the value for you money and were also presented with the warm hospitality by the amicable staff. We will look forward to welcome you back to...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Shaftesbury Premier Hotel London Paddington

Address: 55 Westbourne Terrace, London W2 3UY, England
Region: United Kingdom > England > London
Price Range: $138 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shaftesbury Premier Hotel London Paddington 4*
Number of rooms: 119
Reservation Options:
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Also Known As:
Shaftesbury Premier Hotel London
Hotel Style:
#306 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Shaftesbury Premier Hotel London Paddington staff and other travellers.
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11 months ago
3 months ago

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Questions? Get answers from Shaftesbury Premier Hotel London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I suppose that the rooms on the upper floors will give better views.”
 of 5 bubbles 130Lynn253, 8 Dec 2016 | Read review
“Ground floor room are quite spacious”
 of 5 bubbles Lynn8038, 4 Dec 2016 | Read review
“Need to book a club room”
 of 5 bubbles 752lynb, 27 Nov 2016 | Read review
“Single rooms are small but ok for a few days.”
 of 5 bubbles thegamesplayer, 26 Nov 2016 | Read review
“ask for one away facing the main road”
 of 5 bubbles thesludge, 15 Nov 2016 | Read review
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