-ve: I booked 2 rooms. I specifically requested that my rooms to be next to each other or at least nearby. I have kids and need to be nearby. I received confirmation of my request. When I arrived (payment was done fully online before our arrival) I found the two room were on DIFFERENT FLOORS!I agreed to spend the first night and they will try to move us around. Moreover, one room was a 3-bed and its size was Ok. The other was a double (for myself and wife). This one was a disaster. Too small. I swear I could’t put 2 pieces if luggage in the room. Next day I was moved closer to the other room and It was still small. I mean you need to have special skills to be able to sit on the toilet without hitting yourself with the edges if the shower door. I am serious. Cleaning the room was not bad. It dis not exist. If we use the cups or glasses, they won’t be washed. We did that. If the bin is full, I take my kids’ trash out. I swear I did chores in my vacation. The kids room bed sheets were changed when we asked after 6 days! On my 2nd day, I asked for 2 forks so I can eat a salad that I bought from outside. I am still waiting for them. +ve: Location is excellent (3 minutes walk to Paddington which offers many underground lines and Heathrow express) Some of the staff were helpful and friendly, I will name Kazi, an amazing and outstanding guy. He helped with almost everything (luggage, taxi to airport booking, with my child’s stroller). He deserves a promotion (or better, to work at a better hotel)…
Very good location with easy connections to most attraction. Excellent restaurant services, thanks specially to Avia! Staff at the reception very friendly, we received an excellent upgraded room. We will come back for sure. Thanks
one of the best hotel in central London and very near to Paddington station . staff are very welcoming and helpful. the rooms are very clean. I would like to express my thanks to Emran, irfan, kazi , Shoiab and Luanne and all the staff were really helpful who helped me a lot during my stay . will definitely come back
Prime location, friendly staff , clean rooms , sure recommend and see you soon guys again, special thanks to lucia from reception who helped me to arrange my accommodation according my flight times, again many thanks and keep it up , see u sooon
I stayed for almost two weeks in this hotel. Had awesome experience with the staffs and house keepings. Resturant food taste is very good. Hotel is very clean and clear with all the accessories. I found Ali and Imran very helpful during my stay. I'm grateful to them
One of the best services in central London to stay and eat. I have stayed here for 15 days and more and found this place a great and enjoyable place to stay and perfect English breakfast. Hotel have good hospitality, staff is too good and gentle. Ali and Emran are two good persons who look after this place and have nice hospital nature. Recommended for a pleasant stay!! Also, this area is best if you want to roam around London, paddignton underground is just 2 min walk away, there are too many nice places to eat around, in house restaurant also provides delicious food. Loved stay here at Chilsworth Paddigton London.
I enjoyed my stay so much, room was very clean and nice, location is perfect, the staff is so friendly especially that boy Shuja, he gave me good advice what to do, where to go and what to see he 's very helpful and kind with a beautiful smile though...definitely I will come back soon....
The Hotel is beautiful and located very close to Paddinditon station. The amnenties are good but only thing is rooms are pretty small size Shout out to Hotel Staff Emra who assisted us whenever needed
Everything is perfect here specially i want to mention two guy Maisum and Ali ) both assist us very nicely. Best receptionist we have met in london. They guide us for everything related to hotel and the locations around hotel. us complimentary big room also. Very nice room and facilities. Will recommend
I and my friend both came here from crdiff, the staff is too good specially ali and masium both help us a lot , we are very happy about their behaviour and way of receiving. I specially recommend the other people , visit this hotel everything is perfect, also location is too good
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