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Andaz London Liverpool Street

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#114 of 1,077 Hotels in London
Certificate of Excellence
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2,845 Reviews from our TripAdvisor Community

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There are newer reviews for Andaz London Liverpool Street
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Showing 2,447: English reviews
Edinburgh, United Kingdom
Reviewed 28 September 2014

The Andaz made a good impression from the moment we checked in. No stuffy counter for the reception staff to stay behind; just a nice helpful guy with an ipad. I love the design of the hotel. They've retained the features of the original Great Eastern Hotel, but made it modern and contemporary. The room was excellent and the bed...

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Helpful?
Thank SFC_Edinburgh
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you so much for taking the time to review your recent stay. Your feedback really made our day and we are so happy to hear about your great experience with 1901's staff. We will make sure to pass it onto the team and hope to have the chance to welcome you back soon again. Best regards, Tim Flodin

Singapore
Reviewed 28 September 2014

Over the years I have been staying at this property on several occasions. Service, quality of rooms and service are always consistent. Rooms can be a bit dark, especially when your room faces the atrium. However, the sleek decor and equipment is in perfect condition. The choice of restaurants with a pub and bar are excellent. Guests have two choices...

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1Thank Notsofar
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you very much for taking the time to review your stay at Andaz Liverpool Street. We value your loyalty to the Andaz brand and are delighted to hear such great feedback on our facilities and Andaz inclusions. We look forward to welcoming you back during your next trip to London. Kind regards, Tim Flodin

Warfield, United Kingdom
Reviewed 24 September 2014

Stayed for 2 nights as part of a business event recently. The rooms are superb as was the service, always someone on hand to deal with any queries. This began the moment I walked in with extremely swift check in. The restaurants and bars are all excellent. The 'George' Pub was very good, plus the Champagne and '1901' bars providing...

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Helpful?
Thank Reido1305
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you so much for your kind review. I am pleased to read that you had such an enjoyable stay with us, especially the food and service in our restaurants which give you something different to taste every day. I will make sure to pass your feedback onto the team and look forward to welcoming you back to the hotel...

Reviewed 24 September 2014

I stayed in this hotel earlier this month on my business trip. Staff was extremely helpful and polite! There are 4 restaurants and 3 bars indoors. Everything was great. Definitely recommending this one! Looking forward to my next stay!

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Helpful?
Thank Mile E
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Mile, thank you so much for sharing this fantastic feedback with us. We love reading about how much you have enjoyed the hotel's facilities and especially the service of our staff. We will ensure to pass this onto the team who do such a fantastic job every day. Thank you again for choosing to stay at Andaz Liverpool Street...

Sneek, The Netherlands
Reviewed 23 September 2014

We stayed at this hotel from 12 September through 14 September. The hotel is located in an historic building next to Liverpool Street Station (National Rail and Underground). The rooms are spacious, clean and very comfortable with comfortable beds, a minibar (partly free), robes and a nice clean bathroom. Despite the hotel being situated in the centre of London, the...

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Helpful?
1Thank Christian_LeJeune
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Hi Christian, thank you so much, we really appreciate the great feedback on both the facilities and the service following your recent stay. We look forward to welcoming you back to your second home in the near future. Kind regards, Tim Flodin

Stratford-upon-Avon, United Kingdom
Reviewed 23 September 2014

After having a two-night experience in this hotel, I now feel obliged to write something for its guest services team. I booked a large king room with breakfast for two via my agent. But it seemed that there were some miscommunication between the agent and the hotel. When I arrived on last Saturday, the guy who was in charge of...

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Helpful?
Thank a-light-traveler
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you so much for this fantastic review following your recent stay with us. We love reading such great comments about our service and in particular about Lisa who has been with us for many years. We will make sure to pass this onto the team and hope to welcome you back again soon. Kind regards, Tim Flodin

Vancouver, Canada
Reviewed 23 September 2014

We stayed in the hotel for 3 nights in September and had a fantastic experience. I was worried when I realized that it is connected to the Liverpool train station, but I didn't hear a train once! The breakfasts that were included were great. Free soft drinks and juice in the room, additional free drinks and snacks available in the...

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Thank Thundanutts
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you so much for your kind review. I am pleased to read you had such an enjoyable stay with us and loved the little Andaz perks throughout the hotel. We look forward to welcoming you back to the hotel on your next visit to London. Warm regards, Tim

Philipsburg, St. Maarten-St. Martin
Reviewed 22 September 2014

We stayed at this hotel from 12 September through 14 September. The hotel is located in an historic building next to Liverpool Street Station (National Rail and Underground). The rooms are spacious, clean and very comfortable with comfortable beds, a minibar (partly free), robes and a nice clean bathroom. Despite the hotel being situated in the centre of London, the...

 Report
Helpful?
Thank Christian_Sneek
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

I wanted to take this chance to thank you for sharing your feedback with us. We love receiving such great comments on both our staff and the hotel and will make sure to share this with the team. Thank you again and we look forward to seeing you soon again. Best regards, Tim

Beverley, United Kingdom
Reviewed 22 September 2014

A great hotel, particularly the rooms, the champagne bar and the George- well worth a visit. Hope to be back again next time we have a meeting in London, May even wear a special suit again. Thanks for being so welcoming and accommodating in all that was done- I look forward to returning in the near future and sampling more...

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Helpful?
Thank John H
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Hi John, thank you so much for this great feedback. We love hearing how you much you have enjoyed your stay, especially the drinks and delights of our restaurants & bars. We look forward to seeing you soon again. Best regards, Tim

Sydney, Australia
Reviewed 22 September 2014

Well run and modern hotel. The rooms are very spacious by London standards. Loved the modern feel throughout. Water and basic snacks are complimentary within your room - great touch! The staff are very helpful and efficient. They mill around the foyer with iPads in hand making sure you are being looked after! In fact, the check in is done...

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Helpful?
Thank JuliaSyd
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

We love receiving such great comments about our hotel and service, thank you very much for sharing this fantastic feedback with us which we will pass onto the team. We hope to have the chance to welcome you back in the near future. Warm regards, Tim

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Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Uncover the first of Hyatt's Andaz brand, and redefine your personal style at Andaz Liverpool Street. Located in the heart of the city, this London 5-star luxury hotel provides the perfect location for both business and leisure. One of the original London railway hotels, formerly opened as the Great Eastern, the Andaz is housed in a beautiful redbrick Victorian building dating back to 1884. Once inside, it transforms into a 21st century masterpiece, with 267 beautifully appointed modern guest rooms. Walking through the doors of the only Liverpool Street hotel, you are immediately greeted by an Andaz Host and invited to relax in the Andaz Lounge. Sip a complimentary beverage while the check-in comes to you via handheld iPads. Internet access, local landline phone calls and non-alcoholic mini-bar are provided complimentary for all our guests throughout their stay. Andaz Liverpool Street is included in 2013's Conde Nast Traveller Gold List. ... more   less 

Additional Information about Andaz London Liverpool Street

Address: 40 Liverpool Street, London EC2M 7QN, England
Region: United Kingdom > England > London > City of London
Price Range: $249 - $794 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Andaz London Liverpool Street 5*
Number of rooms: 267
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Hyatt Hotels Corporation, Cancelon, Travelocity, HotelTravel.com, Priceline, Cheap Tickets, Odigeo and Jetsetter so you can book your Andaz London Liverpool Street reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Andaz Liverpool Street Hotel London
Hyatt London
Hotel Style:
#32 Family Hotel in London
#46 Romantic Hotel in London
#59 Business Hotel in London
#97 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Andaz London Liverpool Street staff and other travellers.
6 questions
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Questions? Get answers from Andaz London Liverpool Street staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask not to have an internal room”
 of 5 bubbles quickbrownfox999, 9 Dec 2016 | Read review
“The rooms facing the outside get noisy. Choose the rooms that face the inside pool room and bar.”
 of 5 bubbles joecool2015, 5 Dec 2016 | Read review
“If single traveler, go up high and overlook the railway station. It is nice and quiet and the view doesn't matter.”
 of 5 bubbles GeoMedic, 29 Nov 2016 | Read review
“Avoid any room that looks onto the street”
  • hard to get in and out of
  • Extremly worn
  • Pathetic water boiler - not much bigger than a can of coke
  • More wear and tear
  • Unisex Steam Room and Lockers
  • Room map
  • Cheap motel-type coffee
 of 5 bubbles LeavingOrangeCounty, 26 Nov 2016 | Read review
“Ask for a room in the higher floors before you come to avoid the noise.”
 of 5 bubbles PerWilson, 13 Nov 2016 | Read review
5 of 5
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