Stayed here a few times previously but this was the first post covid with all restrictions lifted and it was just as good if not better than its always been. Got an upgrade to a lovely suite with lounge access. Spent some time in the pool which was like having my own private pool. Great selection of food and drinks in the Exec lounge. Staff at check in, at breakfast and in the lounge, especially Yen, were a credit to the hotel and Hilton. Special mention to the concierge who saw we were trying to take a selfie in front of the Christmas decorations and came over to take some photos for us.
This 5star Hotel is located at the north end of Great Suffolk Street close to the Tate modern. The closest underground stations are Southwark and Borough about 8 and 10 minutes walk away respectively. The hotel has everything you would expect from a star property; it has full facilities gym, swimming pool, restaurants etc. The rooms are well appointed and fully equipped and the special touches like the luxury toiletries, bath robes, slippers etc. makes you feel very much at home and valued a guest. Breakfast is full buffet which is excellent and of the highest calibre with a chef on duty to prepare eggs etc. Lunch, Dinner, and afternoon tea are also available. The executive lounge is open throughout the day for coffee, tea, soft drinks, and for the evening social with canapés and alcoholic drinks. The staff at this hotel certainly go the extra mile, it seems nothing is too much trouble for them; they do everything to make guests welcome, and comfortable, whilst keeping them safe. My stay on this occasion was for business and Natasha at reception was incredibly helpful, made sure everything ran smoothly for me. I can highly recommend this hotel for both business and leisure.…
Our trip has been lovely. The hotel has had everything we've wanted and the staff has been amazing. I'd like to call out what a great job that Daniel Doormen has done, his attention to detail is great.
This is a fabulously upgraded hotel with gorgeous rooms and clean bathrooms. The Christmas decorations were festive and fun. We were greeted by the doorman with an offer of champagne which we enjoyed. Our friend was in the Penthouse for her pre wedding festivities and that room was a sweet suite. Our friends used the pool and fitness room and they gave it high marks. There are several places to eat nearby. All in all a beautiful hotel. If I’m being a bit picky, Breakfast was not as hot as it should be and tea was self serve by cup and not served in a teapot which I really enjoy when I’m in England. The other downside is there isn’t a green park nearby to walk to or thru and this isn’t the prettiest part of town. Public transportation was not as convenient as we’d like - nearly a mile to Victoria station over cobblestone with a suitcase. We also couldn’t figure out the climate control which made it hot at night. I would definitely ask for help next time. Otherwise it was super nice and fun to stay there with friends for a special event since most of our time was spent at the hotel.…
Stayed once more at my favourite hotel in central London. Its location, very convenient for access to the Underground via the Jubilee Line, is close to the Southbank with the Tate Modern, the Globe, and Borough Market all within easy reach on foot. The hotel has a modern vibe and the staff are very friendly and helpful. My particular thanks to John (as always) on the front desk, Raquel on the check -in desk, Dionne who serves breakfast, and helpful Yen in the Executive Lounge, whose smile always welcomes guests.
This is the best Hilton hotel we use around the country. It is clean and comfortable and has the most helpful and friendly staff. Congratulations to the management team and their staff. Situation in London is brilliant for all attractions just a short walk away. Special mention for Alessandra on reception and Gabor in the bar area . All go above and beyond
Stayed here for one night in October. Staff were very friendly and helpful. Room was excellent with great facilities including fridge. Hotel also had pool and gym. Would highly recommend for those wanting to stay within Central London for an affordable price.
Another perfect stay at Hilton bankside , check in was super easy and very welcoming we had best night sleep and our daughter enjoyed her beautiful baby cot . Breakfast was everything and more you could wish for , delicious cooked breakfast. Special thanks to sayyad eddeen who took his time to look after us and was very professional.
Salma was so welcoming and brought me glass of warm milk just like I wanted. She checked on me later to ask if I needed anything else. Great breakfast! Tyrique who checked me in was also fantastic and gave me a warm welcome after arriving so late. He also offered me a complimentary upgrade. Great hotel and stay.
There are a lot of Hilton properties in London. After looking at various reviews, I chose the Hilton London Bankside. Overall, a 5/5 experience with a few minor inconveniences. Breakfast is excellent in the restaurant and I had a great experience in the executive lounge (thanks to Yen, Kadiatu, Sofia, and team) in the evening. The swimming pool is a hidden gem and nightly turndown service is a nice touch. In terms of the "minor inconveniences", the TV went down for around 24 hours and it took multiple requests to get this fixed. In addition, the view from my room was a brick wall and other guest rooms around the corner. However, when on vacation, I tried to be out and about anyway. I would recommend this property to anyone staying in London.