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Hilton London Bankside

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2-8 Great Suffolk Street, London SE1 0UG England
COVID-19 update: See the added health and safety measures this property is taking.Read more
6 people are viewing this hotel
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Traveller (1320)
Room & Suite (548)
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton London Bankside
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#65 of 1,190 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Hilton London Bankside, located on the 'Design Trail' near vibrant South Bank. Walk to Tate Modern, Borough Market and National Square from this new hotel, a historic building with a contemporary edge. This Bankside hotel features 292 modern guest rooms, each with original artwork, air-conditioning, mini-refrigerator and complimentary WiFi. Added comforts include a bathrobe, slippers and laptop-sized safe. Families will appreciate interconnecting rooms and babysitting services on request. Choose an Executive Room to access the Executive Lounge's refreshments and business services. The Presidential Suite offers a living room, dining area, kitchenette and outdoor terrace. Accessible rooms with emergency call buttons and visual alarms are also available. Sip cocktails at The Distillery, a bar with Old World charm that serves spirits, ports and liqueurs. Savor seafood, steaks and adventurous cuisine at OXBO Bankside, a lively restaurant with oak paneling and a chic design. Room service is available 24 hours a day - try the British bacon and eggs. Work out in the fitness center and swim laps in the heated fitness pool. An Art Concierge is available on weekends for tips on exploring London's art scene. Hilton London Bankside offers 1,000 sq. meters of event space, including three ballrooms and eight meeting rooms. Plan a conference for up to 750 guests, or invite loved ones to a memorable wedding reception in a Ballroom.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Car hire
Business Centre with Internet Access
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand films
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English, French, Spanish, German and 4 more
Hotel links
Special Offer:Hilton Honors Discount
3015Reviews135Q+A100Room tips
Traveller rating
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Popular mentions
davyp777 wrote a review 15 Oct
Durham, United Kingdom389 contributions153 helpful votes
I used to work in the Bankside area many years ago and was surprised at its transformation from a commercial zone to a desirable residential area. I found the location excellent with local restaurants, Tate Modern and Borough Market nearby with the rest of the city accessible by Southwark station or by foot. My reservation was for a King Exec room with lounge access which was selected at online check- in on the Hilton app - something I probably won't do again however. My flight into London arrived early and I arrived well before the official check- in time, and as expected, my room wasn't ready, however, I was given access to the lounge for a coffee which was appreciated and I dropped off my luggage before exploring the area. I arrived back at the hotel shortly before check-in time to be told that the room was still not ready which seemed to be the same situation for others sitting in reception who were being offered Prosecco while they were waiting. I don't know what the criteria is for being offered a drink, but it seemed I didn't fulfil it! Eventually I got the room I selected (apparently the reason for the delay as I had picked a specific room) but another would have been fine, although it was disappointing that no Honors upgrade was offered. The room was spacious, clean and light and the complimentary (soft drink) mini bar was welcome. If you are expecting views from the room like the Hilton Park Lane, you will be disappointed. That said, the room was quiet as was the surrounding area. The executive lounge was really good with a reasonable choice of food and drinks and the two staff manning the lounge on the evening I was there were excellent, however, I just wish there was a notice that requested that guests in the lounge refrained from using their devices on loud speaker as I am certainly not interested in the affairs of the couple sitting nearby having a discussion with their friends back home. I was also surprised to see a guest allowed in the lounge the following morning wearing her dressing gown. Quality of sleep was very good and breakfast was served in the hotel restaurant. It was great to be able to have food buffet style after all of the Covid restrictions and the choice of food at breakfast was excellent with staff to match. Don't be put off staying here because of location - walking across the nearby Millennium footbridge gives you easy access to the many sights of the city and I would have no hesitation in staying here again.
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
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Response from Kim Mouflier, Other at Hilton London Bankside
Responded 4 days ago
Dear davyp777, We are very grateful that you have taken the time to write your honest feedback it is through comments such as yours that we are able to constantly improve the quality of our service that we offer. Your comments are taken very seriously and will be taken on board. Thank you for your kind words and I look forward to being able to welcome you back for another stay when the occasion arises. Kind regards, Kim Mouflier Director of Rooms
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Reggieh21a wrote a review Aug 2021
London, United Kingdom34 contributions68 helpful votes
Hotel's Favourite
This 5star Hotel is located at the north end of Great Suffolk Street close to the Tate modern. The closest underground stations are Southwark and Borough about 8 and 10 minutes walk away respectively. The hotel has everything you would expect from a star property; it has full facilities gym, swimming pool, restaurants etc. The rooms are well appointed and fully equipped and the special touches like the luxury toiletries, bath robes, slippers etc. makes you feel very much at home and valued a guest. Breakfast is full buffet which is excellent and of the highest calibre with a chef on duty to prepare eggs etc. Lunch, Dinner, and afternoon tea are also available. The executive lounge is open throughout the day for coffee, tea, soft drinks, and for the evening social with canapés and alcoholic drinks. The staff at this hotel certainly go the extra mile, it seems nothing is too much trouble for them; they do everything to make guests welcome, and comfortable, whilst keeping them safe. My stay on this occasion was for business and Natasha at reception was incredibly helpful, made sure everything ran smoothly for me. I can highly recommend this hotel for both business and leisure.
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Date of stay: August 2021
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: The suites are unadulterated Luxury
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1 Helpful vote
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Response from Kim Mouflier, Other at Hilton London Bankside
Responded 16 Aug 2021
Dear Reggieh21a, We make every effort to maintain the high standards of quality service delivery we are renowned for, and we are delighted that we have been successful in achieving this during your stay. Thank you for your detailed and lovely feedback. We are always pleased to hear when our guests feel extremely satisfied during their stay with us. We very much enjoyed reading your glowing review that so beautifully summed up all that is best about Hilton London Bankside. We hope to have the opportunity to look after you again! Kind regards, Kim Mouflier Director - Rooms
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AnthonyPit wrote a review 14 Oct
Dartmouth, United Kingdom420 contributions193 helpful votes
Slight Confusion on checkin as I had two separate bookings, but all sorted. Not much of a welcome as diamond, I had to ask about access to Executive lounge, but to be fair I think the staff member might have been new. nice to have the lounge back open and breakfast, as usual, was excellent. Its very well placed close to Southwark tube and we walked to the West End in around 20 minutes. Still one of my favourite Hilton's.
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Date of stay: October 2021
Location
Service
Sleep Quality
Room Tip: All rooms very quiet.
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Response from Kim Mouflier, Other at Hilton London Bankside
Responded 1 week ago
Dear Tony P, Thank you very much for your honest feedback following your recent stay at Hilton London Bankside. We always love to receive constructive feedback from our most valued guests like you. It is through comments such as yours that we are able to constantly improve the quality of our service. We take your feedback on board and we hope to welcome you here at Hilton London Bankside when the opportunity comes. Kind regards, Kim Mouflier Director - Rooms
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Jayson Simpson wrote a review 11 Oct
Burton upon Trent, United Kingdom111 contributions103 helpful votes
I cannot praise this hotel enough, from the initial check in too check out the experience was exemplary. Staff are attentive, customer focussed and cannot do enough for you. The rooms and all facilities are immaculate and the breakfast offerings delicious!! Very much looking forward to my next stay here.
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Date of stay: October 2021Trip type: Travelled with friends
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Response from Kim Mouflier, Other at Hilton London Bankside
Responded 1 week ago
Dear Jasonsimpson33, Thank you for taking the time to write a review following your recent stay with us at the Hilton London Bankside. I am thrilled to read that you thoroughly enjoyed your stay and our location and hotel facilities were to your convenience. Your kind comments about our team as well as the service they provide are highly appreciated and they will be absolutely delighted to learn you had an enjoyable stay with us. We hope to welcome you back again soon. Kind Regards, Kim Mouflier Director – Rooms
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huggielea wrote a review 4 Oct
UK237 contributions60 helpful votes
We recently stayed at the Hilton London Bankside with our toddler. The hotel is wonderful. We got a very warm welcome, with Prosecco on arrival and sweets offered to the little one. Our rooms were ready early and we’re very spacious and modern. We had interconnecting rooms with a large, comfortable bed in each, bath in one bathroom and shower in another. Facilities are excellent. The pool was lovely. Breakfast was amazing with pretty much everything you could think of on offer. Staff were very conscientious and even helped us with our over-tired toddler on our last day. We also found the location very good. Our only gripe would be the use of the pool. Due to covid the changing facilities were closed and we were asked to come to reception in our gowns to get a key. Personally, I found standing in reception in a dressing gown quite degrading, especially when you had to fill in a form too so it’s not just a quick transaction. Also there was no dressing gown provided for my little boy so he was in his swimwear in quite a chilly reception area (towels for the pool are provided at the poolside not in the rooms). This could be improved. All in all, an excellent stay and we would love to return.
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Date of stay: October 2021Trip type: Travelled with family
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Response from Kim Mouflier, Other at Hilton London Bankside
Responded 2 weeks ago
Dear huggielea, Thank you for taking the time to write a review following your recent stay with us at the Hilton London Bankside. I am thrilled to read that you thoroughly enjoyed your stay and our location and hotel facilities were to your convenience. Myself and the team do sincerely appreciate your kind words and recommendations, which have been noted. We hope to welcome you back again soon. Kind Regards, Kim Mouflier Director – Rooms
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PRICE RANGE
US$192 - US$452 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonSouthwark
NUMBER OF ROOMS
292
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Frequently Asked Questions about Hilton London Bankside
Which popular attractions are close to Hilton London Bankside?
Nearby attractions include Electric Gamebox (0.2 km), Shakespeare's Globe Theatre (0.4 km), and Menier Chocolate Factory (0.5 km).
What are some of the property amenities at Hilton London Bankside?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton London Bankside?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton London Bankside?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton London Bankside?
Yes, valet parking is available to guests.
What are some restaurants close to Hilton London Bankside?
Conveniently located restaurants include Lord Nelson, Macellaio RC Union, and Bala Baya.
Are there opportunities to exercise at Hilton London Bankside?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Hilton London Bankside?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton London Bankside offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton London Bankside?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Polish, and Turkish.