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Holiday Inn Norwich North Hotel

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374 Reviews from our TripAdvisor Community

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Showing 370: English reviews
Norfolk
Reviewed 15 February 2017

Seected this hotel because it was very near the airport, as I was picking up a family member early in the morning. The rooms are large and everthing was very clean. I know all business are trying to save money but the absence of aminities in the bathroom and paying for parking is not good. Food - above average. Good...

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Helpful?
Thank cornwallNorfolk
IHGService, Guest Relations Manager at Holiday Inn Norwich North Hotel, responded to this review

Hi cornwallNorfolk, Thanks for allotting time to share feedback. I regret to learn that we missed the opportunity to provide you with a more stellar experience as you were let down by our hotel's parking fee and bathroom amenities. On the plus side, I am glad to know that you found our hotel's convenient location and food quality to your...

Sussex
Reviewed 14 February 2017 via mobile

Holiday Inn here at the Airport died what it says on the can. Comfy bed. Remodelled shower. Nice sized TV. Nice menu. Steaks you can eat. Pleasant staff. Parking soon to be charged for but free when I was here. Windows can be opened.

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Helpful?
Thank Peter W
Bill H, General Manager at Holiday Inn Norwich North Hotel, responded to this review

Thanks for the review. Glad you enjoyed the 'Open Lobby' refurbishment starts on the 3rd April so thinks will change again. Regards Bill Heath General Manager

Diss, United Kingdom
Reviewed 9 February 2017

The hotel is very convenient for a Norwich airport. We stayed for one night and had a lovely night's stay. There is a good pool, gym, sauna, jacuzzi and steam room. The breakfast was included and there was lots of choice. The bed was large and comfy and the bathroom was good. The food in the restaurant was excellent. The...

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Helpful?
1Thank jude9999_10
Bill H, General Manager at Holiday Inn Norwich North Hotel, responded to this review

Thanks for the review. You'll be pleased to hear that the 'Open Lobby' refurbishment starts on the 3rd April so hopefully on your next visit you'll see a massive change throughout the hotel. Thanks for mentioning the team we really appreciate the feedback. Regards Bill Heath General Manager

London, United Kingdom
Reviewed 7 February 2017

We recently stayed at this hotel as we were going to see a show at The Norwich Playhouse. Rooms very spacious, just a few minor issues regarding housekeeping. Taps and other chrome accessories in bathroom watermarked, a simple thing to address. Quite a bit of hair and dust behind the television, this is obviously not cleaned each day. Considering this...

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Helpful?
Thank VEUVE2013
Bill H, General Manager at Holiday Inn Norwich North Hotel, responded to this review

Thanks for your review and great to hear that overall you enjoyed the stay. I've passed your comments through to our Housekeeping Manager to discuss with her team. I hope that on your next visit to Norwich we'll see you again. Regards Bill Heath General Manager

Tees-side
Reviewed 27 January 2017

Was here on a week's course. Check in staff very polite and helpful, got me a great room/bed, room always spotless next day, (I was fire fighting at airfield so made quite a mess of the tub, did try to clean it mind), bar and restaurant staff the same, smiley, cheerful and made to feel welcome not just an inconvenience....

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Helpful?
1Thank 135anthonyj
Bill H, General Manager at Holiday Inn Norwich North Hotel, responded to this review

Thank you very much for your review we always hope guests leave us having had a great stay so we very much appreciate your review as it shows the hard work put in by the team is paying off. I hope we 'll see you again in the future. Regards Bill Heath General Manager

Norwich, United Kingdom
Reviewed 23 January 2017 via mobile

We went on the 21st of January for the party night with Tommy linn . It was ok . Quite a small room . There was going to be 10 of us but only 8 were able to make it . The amount of food was Fab but what it was wasn't so good . If you don't eat mayo...

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Helpful?
1Thank Mary P
Bill H, General Manager at Holiday Inn Norwich North Hotel, responded to this review

Thank you for your review. Good to hear overall you enjoyed the night. We are about to start the refurbishment of that part of the building over the next few months so hopefully on your next visit you'll see a difference. Regards Bill Heath General Manager

Reviewed 21 January 2017 via mobile

We were visiting Norwich for our eldest daughter's birthday and decided to stay at the holiday Inn North. Staff at reception were incredibly helpful and once they had found out it was our daughters birthday they left a lovely little surprise for her outside our room - they really do go the extra mile for you!

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Helpful?
1Thank Neil S
Bill H, General Manager at Holiday Inn Norwich North Hotel, responded to this review

Thanks for the review and great to hear we were able to surprise your daughter for her birthday. We always try and give 100% so its great to get feedback like this as it shows the team their hard work is being noticed and appreciated. Thank you again. Regards Bill Heath General Manager

Colchester, United Kingdom
Reviewed 17 January 2017

We wanted to visit Norwich so needed a reasonably priced hotel in the area. This certainly was the case and it was clean, well fitted out and the staff were friendly and in most cases helpful. The Bar and Restaurant were good and the staff here excellent being more than helpful and friendly with it. The reception staff were of...

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Helpful?
1Thank swfjambo
Bill H, General Manager at Holiday Inn Norwich North Hotel, responded to this review

Thanks for your review great to hear you enjoyed the stay and that the team looked after you. I hope you'll be able to visit us again soon if you're in the area. Regards Bill Heath General Manager

Norwich, United Kingdom
Reviewed 6 January 2017

Attended one of the Xmas party nights, room was nice, staff very nice and food service was quick, food was average for this sort of thing, the band was great and everyone dancing however the Dj didn't have a clue how to keep it going, tip- if attending a party here-book taxi early.

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Helpful?
Thank bella6102
IHGService, Guest Relations Manager at Holiday Inn Norwich North Hotel, responded to this review

Dear bella6102, I'd like to thank you for detailing your recent experience and deciding to celebrate your Christmas party with us. I appreciate your kind words for our cordial hotel staff members and room aesthetics. We take pride in our brands and it is our intent to live up to the guests' expectations. I'm sorry if we weren't about to...

Walthamstow, null, United Kingdom
Reviewed 5 January 2017

Spent two nights here early January through work. Was not looking forward to a Holiday Inn let alone an airport version through prior experience but this was great! All staff were so friendly and helpful - especially Bryony, Diane & Christopher. A proper bar and restaurant menu with interesting choices for once, beautifully cooked. Thoughtful breakfast options included eggs cooked...

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Helpful?
1Thank Sarah S
Bill H, General Manager at Holiday Inn Norwich North Hotel, responded to this review

Thanks for the review and its great to hear we have changed your view of Holiday Inn. The team alway go the extra mile to ensure our guests have a stay to remember or all of the right reasons. I hope the next time you're in Norwich you'll choose to stay with us again. Regards Bill Heath General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Norwich-North hotel is the ideal choice if you re visiting the Norfolk Broads, Norwich city centre or attending a business meeting in Norwich. The fully air conditioned Holiday Inn Norwich-North hotel is the first choice of many guests searching Norwich hotels.Our location minutes from Norwich International Airport makes our Park, Stay & Fly package ideal for a stress free start to your trip.If it s leisure that brings you to the Holiday Inn Norwich-North hotel, you ll be spoilt for choice. Relax in our health & fitness club, visit the Norfolk Broads or explore stately homes such as Royal Sandringham, all within easy reach of our Norwich hotel. Best known for its medieval castle & stunning cathedral, Norwich city centre, (3 miles from the Holiday Inn Norwich-North hotel), has been transformed. You ll find famous stores in the Chapelfield Mall, plus countless specialist shops.If you re choosing Norwich hotels for business our helpful staff, Wi-Fi access & 7 air-conditioned meeting rooms, offer a perfect working environment. You can trust in our reputation as one of the best Norwich hotels for banqueting , to help you plan perfect events in Norwich. We also offer a fantastic programme of tribute party nights during the year. ... more   less 

Additional Information about Holiday Inn Norwich North Hotel

Address: Cromer Road Nr Amsterdam Way, Norwich NR6 6JA, England (Formerly Holiday Inn Norwich City Airport)
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range: $113 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Norwich North Hotel 4*
Number of rooms: 131
Reservation Options:
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Also Known As:
Holiday Inn Norwich North Hotel Norfolk
Norwich Holiday Inn
Hotel Style:
#7 Luxury Hotel in Norwich
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Norwich North Hotel staff and other travellers.
2 questions
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Huntingdon, United Kingdom

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Questions? Get answers from Holiday Inn Norwich North Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can take an upgrade to a luxury room but the standard room was very large and bed was king size.”
 of 5 bubbles jude9999_10, 9 Feb 2017 | Read review
“Be nice to reception staff”
 of 5 bubbles 135anthonyj, 26 Jan 2017 | Read review
“Family rooms are very large and comfortable.”
 of 5 bubbles S548GQemilyh, 8 Dec 2016 | Read review
“the pull out sofas are quite small. My 7 and 8 year olds had trouble sharing so ask for a trundle”
 of 5 bubbles frequenttravelling56, 6 Nov 2016 | Read review
“Ask for the room on the top floor, their are big with plenty of light!”
 of 5 bubbles julieravazay, 1 Nov 2016 | Read review
5 of 5