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Holiday Inn Norwich City

Agoda.comUS$70*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$136*
US$70*
US$71*
US$136*
US$70*
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Holiday Inn Norwich City
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933 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Norwich City
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Showing 917: English reviews
London, United Kingdom
Reviewed 1 week ago

top top hotel love it and have stayed here frequently, love going on a match day and getting a room with a view of the pitch so dope my dudes. Anyway the foods not too great and the chefs clearly can't cook, my dead nan could do a better job. cheers jeff

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Helpful?
Thank david_stope
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for your comments and I am sorry to hear the food was not to your liking. Best Regards, Hiren Varvadekar General Manager

Market Bosworth, United Kingdom
Reviewed 1 week ago

I stayed here as part of a Party of 41 last weekend (May 12th-14th) and found that the Hotel was excellent. The rooms were immaculate, and the facilities were also great. We were in Room 301, and that was overlooking the Football Ground. The Service we had from the Staff was truly exceptional. . . nothing was too much trouble...

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Helpful?
Thank Paul B
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for your great review, I am delighted to hear my team looked after you well. They all take great pride in delivering memorable experience and thank you for recognising their efforts. I really appreciate your recommendation and we await to welcome you back in near future. Best Regards, Hiren Varvadekar General Manager

London, England, United Kingdom
Reviewed 3 weeks ago

Located a short walk from the train station. Large room with two double beds and overlooking the football pitch. Clean, quiet, good location, decent wifi, and everything you'd expect. Very helpful staff.

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Helpful?
Thank Happychaptraveller
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Many thanks for your excellent review and I am delighted to hear you stay was great. Our stadium side rooms are truly unique and offers the best view of the Norwich City football stadium and I great to hear liked the view. See you soon. Kind Regards, Hiren Varvadekar General Manager

Solihull, United Kingdom
Reviewed 3 weeks ago via mobile

When i checked in i was told i had to preauthorise a card even though my business paid for the room and meal allowance and was told it would be a maximum preauthorisation of £20. Next day i found out they'd took £240 out of my account. This took a week to go back in after 3 reception staff had...

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Helpful?
Thank Mrjelly1983
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Mrjelly1983, Thank you for your review, as I stated in my email that I regret for the confusion caused during your stay with the payment. This was genuinely unintentional and an oversight and please accept my apologies for this. You confirmed in your email that the pre-authorisation was back in your account on 7th April and you checked-in on...

Henley-on-Thames, United Kingdom
Reviewed 3 weeks ago

Friendly reception (which is not always the case at chains), good rooms and good choice of food in the restaurant and bar. Plenty of space downstairs for small meetings and furniture comfortable. Good to catch up with emails etc whilst having a drink.

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Helpful?
Thank ShiplakeHM
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you very much for your review and I am pleased to hear your business stay was enjoyable with us. My team really tries their hard to ensure all our guests have memorable time and thank you for mentioning the friendliness of my front desk team. Our hotel benefits from high speed fibre optics connectivity and I am glad to...

Basel, Switzerland
Reviewed 3 weeks ago via mobile

This hotel is within 5 minutes of the Norwich rail station, close to the football stadium, Morrison's supermarket and IMAX cinema. It is about a 1 mile walk into the city centre with good shopping, cathedral. Reception friendly and efficient. Rooms are clean with all usual facilities including wifi. Good selfservice breakfast. The hotel is well located between Stansted airport...

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Helpful?
Thank savarin2016
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Many thanks for your comments and I really appreciate our feedback. We are lucky with our hotel's location and within walking distance from the train station and indeed Norwich City centre and within minutes walk there is a retail park near our hotel. I am pleased to see you managed to experience the Norfolk Broads, they are really very scenic...

Oldham, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed at Holiday Inn Carrow Rd during the month of April weekdays. Hotel was clean & comfortable . Staff were extremely welcoming & friendly , especially the bar & restaurant staff ,nothing was too much trouble . The food in the restaurant was excellent & of a very high standard . Would strongly recommend .

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Helpful?
Thank Michelle G
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Many thanks Michelle G for your excellent review, it's great to hear your stay was memorable and my team looked after you very well. I really appreciate your high recommendation and we all look forward to welcome you back very soon. Best Regards, Hiren Varvadekar General Manager

Hertfordshire, United Kingdom
Reviewed 4 weeks ago

arrived for a 1 night stay as visiting my son who is studying at UEA, i was greeted by the lovely manager who was friendly and helpful yet could not find my booking, whilst i called my husband to check the manager located the booking which was the following month and booked by me in error on the wrong date!...

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Helpful?
Thank Gingerspurs
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for your 5star review and I am delighted to hear the manager on duty was very helpful and managed to rebook you a room for the night you arrived and many thanks for acknowledging this, he is over the moon with your comments. I am sure we will see you very soon. Kind Regards, Hiren Varvadekar General Manager

London, England, United Kingdom
Reviewed 4 weeks ago

There are three Holiday Inns in Norwich, so make sure you choose the right one! The Carrow Road one, is how you would expect just by the football club. Has parking and is a good location for town. Stayed four nights in an Exec room on the 6th floor, good sized rooms and great extras, even still and sparkling water...

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Helpful?
Thank Andrew W
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you Andrew W for your review and I am very pleased with your feedback. My team works really hard to make sure all our guests have a fantastic time during their stay and thank you for acknowledging their efforts. We all look forward to welcome you in very near future. Kind Regards, Hiren Varvadekar General Manager

Barnstoneworth
Reviewed 4 weeks ago

The rooms and public areas of this hotel are most attractive, and appear to be kept to the highest standard. Breakfast was excellent AND hot, in spite of the breakfast room being busy due to Norwich being at home against Reading at the time of our visit. The walk into town is also most pleasant - turn left out of...

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Helpful?
Thank EricOttershaw
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for your feedback EricOttershaw and highlighting the cleanliness our rooms and public areas. My team takes great pride in delivering the best for all our guests and also very proud of our hotel. I am really surprised with your comments about Kat, she is one of the longest serving team member and always loved by all our regular...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This contemporary, stylish, award winning hotel (Hotel of the Year 2011) is the perfect property for business and leisure guests visiting historic Norwich. Holiday Inn Norwich City is the newest full service property in the city and has 150 air conditioned, light, modern bedrooms all of which are non smoking. Many of the rooms offer a pitch view of Norwich City's premier league ground and with a mix of executive, suites, standard, twin and accessible rooms we can offer something for everybody. The hotels atmospheric bar is a meeting place for everybody and serves a superb selection of wines, beers, bar snacks or full meals from our dine anywhere menu, or dine in style in our superb restaurant, the choice is always yours. Thinking of exploring? The hotel is in walking distance of Norwich's two cathedrals, its stunning Castle dating back to the Norman Conquest and the superb Norwich Lanes for individual bespoke shops. Alternatively head for the Chapelfield Shopping Centre with over 90 well known outlets making it a shopping paradise and placing Norwich in the top 10 of UK shopping destinations. With only a 5 minute walk to Norwich station leave the car at the hotel and let the train take the strain and visit the beautiful North Norfolk coast, the delightful Norfolk Broads or the seaside resort of Great Yarmouth what could be easier? ... more   less 

Additional Information about Holiday Inn Norwich City

Address: Carrow Road, Norwich NR1 1HU, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range: $115 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Norwich City 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Norfolk
Hotel Style:
#3 Business Hotel in Norwich
#5 Romantic Hotel in Norwich
#7 Family Hotel in Norwich
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Norwich City staff and other travellers.
9 questions
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Hunstanton, United Kingdom
6 months ago
Hunstanton, United Kingdom
6 months ago
Greater Manchester, United Kingdom
over a year ago
West Sussex
over a year ago

See all questions (9)

Questions? Get answers from Holiday Inn Norwich City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with view of the pitch if you are a football fan.”
jude9999_10, 24 May 2017 | Read review
“Rooms on the back may have partial views of the football ground”
Lytia2016, 19 May 2017 | Read review
“dont eat the food”
david_stope, 15 May 2017 | Read review
“301. . .overlooks the Football Ground, but view partly obscured by a large Pitch-side TV ?? Room was very quiet and on 3rd floor.”
216PaulB216, 14 May 2017 | Read review
“try to get a room overlooking the pitch”
Gingerspurs, 29 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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