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Holiday Inn Norwich City

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Holiday Inn Norwich City
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881 Reviews from our TripAdvisor Community

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Showing 867: English reviews
Norwich, United Kingdom
Reviewed 29 July 2015

Five of us having booked a table,arrived prior to football match at Norwich City Football Ground with 1 hour 30 minutes before kick-off. Took over 20 minutes to get food ordered and another 45 minutes before our gourmet (?) ham, egg, and chips the quickest thing we thought on the menu. At a cost of £10.95 per head. Nothing special....

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Helpful?
Thank Malcolm021
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Malcolm021, Thank you for your review of Holiday Inn Norwich City. I am truly disappointed that your experience with us was not a positive one, on average match days we serve over 300 guests within a very short period of time generally within two hour window. I am sure you will agree we need to serve food in the...

Kettering
Reviewed 23 July 2015

We stayed here last weekend for a theatre trip and to see some friends and we'll definitely stay here again. On arrival we looked for a disabled space and they were all taken apart from some with a metal pillar in front of them but we noticed that two that were taken didn't have blue badges but had parked there...

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Helpful?
Thank The_Rookies
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for your 5star review. I am pleased we met your expectations on arrival with the parking space and the room request was taken care of. I have noted your points in regards to the duvet and we will review this. Thank you once again for your feedback and we look forward to welcome you back. Kind Regards, Hiren...

Purley
Reviewed 23 July 2015

Despite a few initial booking issues and misunderstandings the check in was smooth and easy. We arrived early but were able to go straight to our room as the housekeeping team had finished their rounds. The room was comfortable and clean with a fantastic view of the football ground - you could happily watch a match from there. The breakfast...

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Helpful?
Thank Sophie C
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you Sophie C for you wonderful review. I am pleased to hear you were able to check in early and it was a smooth experience despite the initial glitch. The pitch view rooms are really amazing and work well for couples as well as young families and offer very good value for money. On match days you can watch...

Reviewed 21 July 2015 via mobile

Our stay at the hotel was great the rooms are spacious and plenty of facilities. Its in a great location not sure about match days maybe quite busy but its in a great location 2 minutes from a lovely walk down the river into the city. Its 5 mins from bars and restaurants and a shopping park. We would stay...

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Helpful?
Thank Rob S
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Rob S, Thank you for your review of Holiday Inn Norwich City. I am pleased to hear your stay was enjoyable with us. The location of the hotel is certainly within minutes walking distance from the lovely riverside, especially when the sun is shining it is very pleasant and calming. We use very good quality Hypnos mattresses in all...

Kings Lynn
Reviewed 19 July 2015

The main room and bathroom was lovely and clean. I had a problem with the wifi and went to reception and they gave me a free upgrade straight away. They also gave my son a goodie bag which he was very pleased about :) Im always hot so the air con in the room was lovely and cooled me down....

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Thank Jellybeans71
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you so much for your 5* review of our hotel and high recommendation. We strive to ensure all our guests have an excellent stay and my team will be thrilled, that you felt you and your son were so well looked after, they do all work very hard to try and ensure all of our guests are made to...

Cardiff, Wales
Reviewed 15 July 2015

Stayed here for two nights. Hotel is excellent. Modern, clean and service was exemplary. The room was spacious and comfortable with good air conditioning. It is a bit of a hike if you are in Norwich to see the historic parts (eg the Cathedral), but even then you are talking a 15-20 minute walk. Also it is in a retail...

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Helpful?
Thank JimCardiffresident
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you JimCardiffresident for your excellent review of Holiday Inn Norwich City. I am delighted that you received an exemplary service from my team, thank you indeed for your kind words we are all over the moon. All our rooms are really great and very modern and the pitch view rooms are amazing, I am glad you enjoyed the view....

Milton Keynes, United Kingdom
Reviewed 15 July 2015

Apart from its position relative to the town centre, the hotel was difficult to fault. Everything we asked for was provided without hesitation and with a smile. The staff were keen to meet my needs with respect to Type II Diabetes, although I would have preferred bananas in the room rather than the Mars bars!

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Thank Trevor L
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Trevor L, Thank you so much for your 5* review of our hotel. It is great to read your comments about the staff and the hotel and thank you for your review. The team here genuinely loves the hotel so it's great when their service with a smile is acknowledged. All my team members are fully trained on food...

Riyadh, Saudi Arabia
Reviewed 13 July 2015

Typical holiday inn really, but with a view of a football field. Nothing special really, a little out of town, but no real issue. We asked for a late checkout to the guy at the front desk, we are platinum members so he said yes, no issues. In the morning we were asked to leave early on 3 occasions. Communications...

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Helpful?
Thank stuart D
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear stuart D, Thank you for your feedback, I am sorry to hear we did not make your stay extra special as you may have noticed from reviews on various websites we are generally very good at this. Our standard check out time is 12 noon and late check-out for Platinum members as you are aware is subject to availability....

Bradwell, United Kingdom
Reviewed 9 July 2015

Stayed for an over night break on a saturday. Is a little bit out of the way if youre needing to visit the north of the city but perfect for the football, the riverside area or prince of wales. Great new building, clean and very professionally ran operation. No problems or issues with anything while we were there. the room...

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1Thank Mark B
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Mark B, Thank you for your feedback and 5 star rating for Holiday Inn Norwich City. The hotel is very convenient and within minutes walking distance to train station as well as the Riverside complex. I am pleased you enjoyed the pitch view room, it really gets me thrilled too!! These rooms are ideal on a match day as...

Reviewed 9 July 2015 via mobile

We enjoy our visit to this location while visiting family in Norwich. The staff are friendly and knowledgable. The lounge and restaurant are good. We really enjoyed the breakfast in the morning that was included in our plan. Our only complaint is that the pillows are rock hard. That said, we would recommend staying here.

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Helpful?
Thank purplejwhayes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you purplejwhayes for your review. I am pleased to hear you enjoyed your stay with us, breakfast is certainly the highlight of the day and with over 60 items to choose from there is always something for all and glad you enjoyed it. We do offer choice of soft or firm pillows in all our rooms and additionally we...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This contemporary, stylish, award winning hotel (Hotel of the Year 2011) is the perfect property for business and leisure guests visiting historic Norwich. Holiday Inn Norwich City is the newest full service property in the city and has 150 air conditioned, light, modern bedrooms all of which are non smoking. Many of the rooms offer a pitch view of Norwich City's premier league ground and with a mix of executive, suites, standard, twin and accessible rooms we can offer something for everybody. The hotels atmospheric bar is a meeting place for everybody and serves a superb selection of wines, beers, bar snacks or full meals from our dine anywhere menu, or dine in style in our superb restaurant, the choice is always yours. Thinking of exploring? The hotel is in walking distance of Norwich's two cathedrals, its stunning Castle dating back to the Norman Conquest and the superb Norwich Lanes for individual bespoke shops. Alternatively head for the Chapelfield Shopping Centre with over 90 well known outlets making it a shopping paradise and placing Norwich in the top 10 of UK shopping destinations. With only a 5 minute walk to Norwich station leave the car at the hotel and let the train take the strain and visit the beautiful North Norfolk coast, the delightful Norfolk Broads or the seaside resort of Great Yarmouth what could be easier? ... more   less 

Additional Information about Holiday Inn Norwich City

Address: Carrow Road, Norwich NR1 1HU, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range: $107 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Norwich City 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, IHG, Booking.com and Expedia so you can book your Holiday Inn Norwich City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Norfolk
Hotel Style:
#3 Business Hotel in Norwich
#5 Romantic Hotel in Norwich
#7 Family Hotel in Norwich
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Norwich City staff and other travellers.
9 questions
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Hunstanton, United Kingdom
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2 months ago
Greater Manchester, United Kingdom
10 months ago
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Questions? Get answers from Holiday Inn Norwich City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Generally overlooks Carrow Road football ground (Norwich City F.C.)”
 of 5 bubbles Vapu, 30 Dec 2016 | Read review
“We were a group of about 60 and we heard no-one complain”
 of 5 bubbles 119sheilaa, 30 Dec 2016 | Read review
“Might be nice to have a room that actually overlooks Norwich City Football Stadium”
 of 5 bubbles sandranR5523GE, 23 Dec 2016 | Read review
“As it is located in one of the corners of Norwich football stadium, it could be interesting to se a football match for some.”
 of 5 bubbles Sirbosse, 21 Dec 2016 | Read review
“This hotel is part of the football ground so they the road of on match day”
 of 5 bubbles colin612016, 12 Dec 2016 | Read review
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