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Holiday Inn Norwich City

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Room & Suite (397)
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Overview
  • Excellent48%
  • Very good38%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“football pitch”(73 reviews)
“carrow road”(79 reviews)
“norwich city”(84 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,054)
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All reviewsfootball pitchcarrow roadnorwich citypitch viewfootball fansmatch dayspitch sidefootball clubtwo double bedsfootball matchretail parkexecutive roomcar parkreception staffmodern hotelper nighttrain station
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241 - 245 of 1,033 reviews
Reviewed 15 July 2016 via mobile

The Holiday Inn is in an interesting location overlooking the Norwich City Football Club Stadium but some way from City centre. The staff were very friendly, welcoming and helpful. Rooms are well appointed and the Dinner I had was excellent.More

Thank Richard K
Response from Hiren V V, General Manager at Holiday Inn Norwich CityResponded 15 July 2016

Many thanks for a lovely review Richard K and I hope you had a same journey back to Australia. I am delighted to hear my team was very friendly and welcoming and made your stay enjoyable, they are really good at it. All our bedrooms...More

Reviewed 11 July 2016 via mobile

Stayed here two nights last week and found the reception staff rude. There werent enough rooms booked so we were told wed have to go to another hotel then the minute my company head office got on the phone all of a sudden a room...More

Thank dannivic88
Response from Hiren V V, General Manager at Holiday Inn Norwich CityResponded 13 July 2016

Thank you for your review, I am naturally disappointed to hear you felt my reception team was not friendly with you on check-in, as you may have noticed from other reviews my team delivers outstanding experience to all our guests so this has genuinely come...More

Reviewed 7 July 2016 via mobile

A few issues with the restaurant being full beyond its true capacity however, when brought to managers attention it was smoothly sorted out and, for the rest of our stay despite staff being exceedingly buzy we were well looked after by khons?lewis and the rest...More

Thank Luckykins
Response from Hiren V V, General Manager at Holiday Inn Norwich CityResponded 8 July 2016

Many thanks Luckykins for an excellent review, I am delighted to hear both Kons & Lewis made your stay memorable and extra special, they are both over the moon and thank you for recognising their efforts. We all look forward to your return visit soon....More

Reviewed 1 July 2016

Good location about 10 minutes walk from railway station (much further from bus station). Buses handy nearby at Morrisons Supermarket (which has cashpoints). Check in was a little bit of a "faff on", with incorrect details on booking, however the lady on reception sorted it...More

Thank Adrian A
Response from Hiren V V, General Manager at Holiday Inn Norwich CityResponded 3 July 2016

Thank you Adrian A for your review, we are very lucky with our hotel's location and as you mentioned we are only few minutes walk from the train station and within easy access to Norwich city centre. I am glad my front desk team managed...More

Reviewed 1 July 2016 via mobile

very smart and clean hotel. serves lovely food. all the staff worked really hard khans and lewis worked really hard to make us feel happy and welcome. good location close to ncfc and train station also

Thank James M
Response from Hiren V V, General Manager at Holiday Inn Norwich CityResponded 1 July 2016

Many thanks for a lovely review James M, it's great to hear Kons & Lewis looked after you very well and made you feel happy and welcomed. I am sure we will see you very soon. Best Regards, Hiren Varvadekar General Manager

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Most Booked Properties in Norwich, United Kingdom
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$93 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Norwich
#5 Romantic Hotel in Norwich
#7 Family Hotel in Norwich
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$93 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Norwich
#5 Romantic Hotel in Norwich
#7 Family Hotel in Norwich
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (164)
Room & Suite (397)
Dining (41)
Pool & Beach (2)
Amenities (19)
Family and Play Areas (1)
Questions & Answers
Ask a question
pugsly88
25 March 2018|
Answer
Response from Redsilence | Reviewed this property |
Because they have a big mouth
0
Votes
Barry H
1 March 2018|
AnswerShow all 3 answers
Response from Exerex66 | Reviewed this property |
I stayed in an accessible room and they do have walk in showers.
0
Votes
Paul W
22 October 2017|
AnswerShow all 3 answers
Response from Hiren V | Property representative |
Hi Paul, there are few rooms which offers the view of the pitch and as we stated in our facebook reply the rooms which you need have been taken for the next weekend's game however there are still some stadium side rooms... More
0
Votes
Room Tips
"Avoid ground floors on the rear"
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"Nice location"
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"The gym is on the first floor."
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"ask for a quiet room"
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