We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Holiday Inn is in an interesting location overlooking the Norwich City Football Club Stadium but some way from City centre.
The staff were very friendly, welcoming and helpful. Rooms are well appointed and the Dinner I had was excellent.More
Thank Richard K
Response from Hiren V V, General Manager at Holiday Inn Norwich CityResponded 15 July 2016
Many thanks for a lovely review Richard K and I hope you had a same journey back to Australia. I am delighted to hear my team was very friendly and welcoming and made your stay enjoyable, they are really good at it. All our bedrooms...More
Stayed here two nights last week and found the reception staff rude. There werent enough rooms booked so we were told wed have to go to another hotel then the minute my company head office got on the phone all of a sudden a room...More
Response from Hiren V V, General Manager at Holiday Inn Norwich CityResponded 13 July 2016
Thank you for your review, I am naturally disappointed to hear you felt my reception team was not friendly with you on check-in, as you may have noticed from other reviews my team delivers outstanding experience to all our guests so this has genuinely come...More
A few issues with the restaurant being full beyond its true capacity however, when brought to managers attention it was smoothly sorted out and, for the rest of our stay despite staff being exceedingly buzy we were well looked after by khons?lewis and the rest...More
Response from Hiren V V, General Manager at Holiday Inn Norwich CityResponded 8 July 2016
Many thanks Luckykins for an excellent review, I am delighted to hear both Kons & Lewis made your stay memorable and extra special, they are both over the moon and thank you for recognising their efforts. We all look forward to your return visit soon....More
Good location about 10 minutes walk from railway station (much further from bus station). Buses handy nearby at Morrisons Supermarket (which has cashpoints).
Check in was a little bit of a "faff on", with incorrect details on booking, however the lady on reception sorted it...More
Thank Adrian A
Response from Hiren V V, General Manager at Holiday Inn Norwich CityResponded 3 July 2016
Thank you Adrian A for your review, we are very lucky with our hotel's location and as you mentioned we are only few minutes walk from the train station and within easy access to Norwich city centre. I am glad my front desk team managed...More
very smart and clean hotel. serves lovely food. all the staff worked really hard khans and lewis worked really hard to make us feel happy and welcome. good location close to ncfc and train station also
Thank James M
Response from Hiren V V, General Manager at Holiday Inn Norwich CityResponded 1 July 2016
Many thanks for a lovely review James M, it's great to hear Kons & Lewis looked after you very well and made you feel happy and welcomed. I am sure we will see you very soon.
Hi Paul, there are few rooms which offers the view of the pitch and as we stated in our facebook reply the rooms which you need have been taken for the next weekend's game however there are still some stadium side rooms... More
Hi Paul, there are few rooms which offers the view of the pitch and as we stated in our facebook reply the rooms which you need have been taken for the next weekend's game however there are still some stadium side rooms available which you can book on our website hinorwichcity.
In terms of higher floor, it is a personal preference as some of our regular guests prefer to be on the lower floors as the view is better and it is closer to the pitch and the stands.