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The Grand, York

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Station Rise, York YO1 6GD England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$173
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Traveller (1932)
Room & Suite (834)
Dining (180)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 22/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Grand, York
Updated 22/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 51 hotels in York
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to The Grand, York's first and only AA five-star rated hotel. This stunning hotel opened in May 2010 following the extensive refurbishment of the former North Eastern Railway headquarters – one of York’s most iconic Edwardian buildings. Originally constructed in 1906 as a ‘Palace of Business’ for what was then one of the most powerful public companies in the country, today it is the region’s leading luxury hotel and has established a global reputation for its first-class service, stylish bedrooms and unique historic atmosphere. Following a £15 million refurbishment in 2017, The Grand now boasts 207 individually designed bedrooms, a beautiful spa to relax, a destination restaurant, a cocktail bar and meeting & event spaces. There is something for everybody to enjoy - we look forward to welcoming you soon!
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Taxi service
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
On-demand films
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Green
Languages Spoken
English, French, Spanish, Chinese and 8 more
5945Reviews131Q+A100Room tips
Traveller rating
  • 4,190
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Popular mentions
kevinh0gan wrote a review 17 Jan
Bangor, United Kingdom1 contribution
My wife and I stayed for three nights in January 2022 at The Grand hotel in York. The experience was excellent and one of the best all round hotel's that we've stayed in, from the friendly staff to the excellent spar.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Nichola Pirie, Guest Services / Front Office at The Grand, York
Responded 3 days ago
Dear kevinh0gan, Greetings from The Grand, York and thank you for taking the time to share your delightful feedback following your recent stay with us. We are beyond delighted to read that you enjoyed a wonderful stay with us. We hope you were able to make some wonderful memories during your time in York. Best wishes, Nichola.
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bdm0110 wrote a review 16 Jan
Sheffield, United Kingdom30 contributions2 helpful votes
On arrival the door and reception staff were really polite and helpful. First impression is always really important and they certainly gave off that the hotel was a 5* hotel. We stopped in a classic room, and the room was very spacious. A separate toilet and bath/shower room, aswell as a large tv with sky sports etc. Downsides of the room were that the furniture and decor was quite outdated and the pillows were uncomfortable. You get a complimentary hour in the spa which is good. It’s quite a basic spa, pool and steam room, however as mentioned as it’s free it’s good value. Although was disappointed with the lack of spa treatment appointments available, main reason for booking hotel was due to partners birthday so wanted to treat them to a spa treatment, however when I enquired a couple of weeks before trip was told there wasn’t any availability due to lack of appointments down to covid. We parked in the NCP on tanner row, however even with the hotel discount it’s still really expensive. There are other car parks within a 5 min walk for half the price. Overall the staff and location are perfect, however due to let down of the spa means I probably wouldn’t stay again.
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Nichola Pirie, Guest Services / Front Office at The Grand, York
Responded 4 days ago
Dear bdm0110, Thank you for taking the time to write such valuable feedback. We are beyond delighted to read that yo found our staff polite and helpful and that you were able to enjoy your spacious room. I am saddened to read that you found the pillows uncomfortable as we do offer alternative pillows on request. Regarding the spa, thank you for your constructive feedback. If you would like to discuss this further, please do contact yourstay@thegrandyork.co.uk where our Guest Relations Team are on hand to assist you. We do hope that this won't deter you from returning to The Grand in the future. Best wishes, Nichola.
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Paul M wrote a review 16 Jan
Cannock, United Kingdom23 contributions3 helpful votes
All the hotel team are professional, polite and caring. We have stayed in luxury hotels all over the world and The Grand is, without doubt one of the most impressive. Everyone made our stay so special as we were coming to collect our wedding rings for our wedding in April. We will treasure memories of our stay for years to come 😊
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Nichola Pirie, Guest Services / Front Office at The Grand, York
Responded yesterday
Dear Paul M, Thank you so much for your wonderful review. We are delighted to hear that our staff provided you with such a memorable and bespoke luxury experience. We wholeheartidly anticipate that your wedding day brings you a wealth of happiness. We look forward to welcoming you back to The Grand in the near future. Best wishes, Nichola
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lizziekay56 wrote a review 14 Jan
Leeds, United Kingdom1 contribution
Beautifully historic building of the type rarely seen any more. Really quiet in the large airy room, comfortable bed, toilet and bathroom /shower separate which we liked. Just the pillows were the only downside. Flatter ones would have been apprecited as well as the high ones provided.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Nichola Pirie, Guest Services / Front Office at The Grand, York
Responded 5 days ago
Dear lizziekay56, Thank you for taking the time to write such wonderful feedback. We are pleased to read that you were able to enjoy the comfortable room which we offer at The Grand. Please do let us know about your preference for flatter pillows as we would be delighted to provide these on request, should you choose to stay with us again. We look forward to welcoming you back soon. Best wishes, Nichola.
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DavidCEdinburgh wrote a review 14 Jan
Edinburgh, United Kingdom62 contributions86 helpful votes
Staff are very helpful and friendly, keen to help at every opportunity. I have stayed at the hotel on 2 occasions before and will return again. Excellent city location and close to the train station make it ideal for a short luxury break.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Nichola Pirie, Guest Services / Front Office at The Grand, York
Responded 5 days ago
Dear DavidCEdinburgh, Thank you for your wonderful feedback and your continued loyalty. We are pleased to read that you appreciated our notable city center location and look forward to welcoming you back to The Grand again soon. Best wishes, Nichola.
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PRICE RANGE
US$136 - US$311 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cedar court grand hotel york, cedar court grand hotel and spa
FORMERLY KNOWN AS
The Grand Hotel & Spa
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
207
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Frequently Asked Questions about The Grand, York
Which popular attractions are close to The Grand, York?
Nearby attractions include Locked In Games York (0.3 km), Can You Escape? York (0.2 km), and Treasure Hunt York (0.4 km).
What are some of the property amenities at The Grand, York?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Grand, York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Grand, York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Grand, York?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Grand, York?
Conveniently located restaurants include Wine Stories, Dough Eyed Pizza, and skosh.
Are there opportunities to exercise at The Grand, York?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is The Grand, York located near the city centre?
Yes, it is 0.9 km away from the centre of York.
Are any cleaning services offered at The Grand, York?
Yes, dry cleaning and laundry service are offered to guests.
Does The Grand, York offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Grand, York?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, Japanese, and Croatian.