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Station Rise, York YO1 6GD England
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Traveller (2272)
Room & Suite (279)
Dining (199)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#5 of 52 hotels in York
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to The Grand, York's first and only AA five-star rated hotel. This stunning hotel opened in May 2010 following the extensive refurbishment of the former North Eastern Railway headquarters – one of York’s most iconic Edwardian buildings. Originally constructed in 1906 as a ‘Palace of Business’ for what was then one of the most powerful public companies in the country, today it is the region’s leading luxury hotel and has established a global reputation for its first-class service, stylish bedrooms and unique historic atmosphere. Following a £15 million refurbishment in 2017, The Grand now boasts 207 individually designed bedrooms, a beautiful spa to relax, a destination restaurant, a cocktail bar and meeting & event spaces. There is something for everybody to enjoy - we look forward to welcoming you soon!
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Taxi service
Paid public parking nearby
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
On-demand films
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Green
Languages Spoken
English, French, Spanish, Chinese and 8 more
6604Reviews138Q+A100Room tips
Traveller rating
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Most Recent
LAO207 wrote a review Today
Manchester, United Kingdom7 contributions5 helpful votes
Not cheap but worth the money. the staff are welcoming and nothing is too much trouble for them. We traveled to York by train and the hotel is a five walk of the train station. The hotel is expensive to eat in but there are plenty of places to eat within easy walking distance.
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Review collected in partnership with this hotel
Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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cabixby wrote a review Yesterday
Bury St. Edmunds, United Kingdom59 contributions26 helpful votes
+1
We stayed 3 nights at The Grand. All of the team here without exception were friendly and helpful. We stayed on a room only basis as we wanted to have flexibility in the types of food and timings during the day. The Grand is literally 5 minutes walk away from the train station. We saw quite a few cars outside the front, they tended to be the Porsche/Bentley/Jaguar type cars. Not sure where the other parking is. The hotel is literally in front of the city walls. Which you can walk around much of. There are gaps in the walls but it is a great way to see much of the city. The hotel itself was gorgeous. The decoration and the way it is presented is first class. It has some Instagram ready interiors. We stayed in room 207, the room is large with large windows that let in plenty of light. The bathroom has all you need. They have thoughtfully ensured you have all you could want, including access to an iron and boardin your wardrobe, an Nespresso machine and a mini fridge. There is a large tv but you cannot access Netflix, Prime or other subscription based channels. We found the room very warm. We opened the two windows that could be opened. There is no air-conditioning so it might be quite warm in summer. We baked and it’s only January. One of the things with opening the windows, our room got a lot of noise. My husband and I got woken up at 4am to the bins being emptied for I can only assume the whole hotel. You can hear a lot of external noise in this room so be aware if you are a light to medium sleeper. Which is such a shame as the hotel is lovely and very central. In all we enjoyed our stay, however not sure we feel rested due to the broken sleep. If we came back we would definitely ask for a quieter room, and one that we could regulate the heat a bit.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Ask for quiet room not at the back.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Magdalena9999 wrote a review 27 Jan
14 contributions10 helpful votes
Absolutely stunning hotel! it is one of the must to visit when being in York. Rooms in roman house and specious and well designed, restaurant has fantastic menu and service throughout the hotel is second to none.
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Review collected in partnership with this hotel
Date of stay: January 2023
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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harrogate chic wrote a review 26 Jan
6 contributions2 helpful votes
Amazing venue . Friendly staff and gorgeous food. I stayed over and had porridge served with fresh fruit: strawberry, blueberries, blackberries and raspberries and syrup. Really impressive. Definitely recommend this hotel. Sadly I was working the next day so couldn’t sample the spa., but I could do express checkout which was fab given I was on the early train to London the next day. It’s also 5 mins walk to the station which is really handy
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Date of stay: January 2023Trip type: Travelled on business
Room Tip: I came by train but there is a Carpark within a minutes walk. I’d ring first though so you know...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Shirley H wrote a review 26 Jan
Blyth, United Kingdom597 contributions85 helpful votes
+1
I have always wanted to stay as I used to work for GNER and when my friend and I saw the winter escape package and our birthdays were so close together we booked. From the minute we arrived until the minute we left we were looked after and the staff were so friendly and genuine. Particular mention must go to Robert and Eslam (I hope I have spelt this right). They were just naturally friendly, funny,caring and knowledgeable and made our stay even better. We had a room in the new part … it did not disappoint with big comfortable beds, beautiful bed linen, big fluffy robes … I could go on. Our meal in the rise restaurant was delicious and the steak cooked to perfection. The breakfast was absolutely fantastic with a huge choice. The bar in the hotel was really lovely too. We did visit the spa but didn’t have any treatments. It was nice but not as nice as the rest of the hotel. I can’t wait to go back 😊
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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andygibbo6 wrote a review 25 Jan
Derby, United Kingdom208 contributions204 helpful votes
My wife and i stayed 2 nights last week on the Winter Escape Package , from our arrival to departure all of the staff were absolutely amazing so attentive , helpful and caring. The room was spotlessly clean and very spacious , we had breakfast and evening meals in The Rise , and the food was excellent , big shout out to Abdur for making our evening visits nights to remember . Thanks to everyone at The Grand
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Date of stay: January 2023
Value
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Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JandJ050693 wrote a review 24 Jan
Newton Aycliffe, United Kingdom198 contributions110 helpful votes
+1
We stayed here for one night in an executive suite on the dinner, bed and breakfast rate. From the start outside dealing with the consierge, this place exuded class. The gentlemen outside could not have been more hopeful with the parking arrangements and options. This carried on to the reception staff who even showed us where the bar, restaurant and spa entrance were. The room was lovely and spacious, huge Queen (or King) bed and a table and chairs so we could relax in front of the telly whilst sipping prosecco 🥂 We had a very nice cocktail in the beautifully decorated bar, this was followed by dinner in the restaurant. The food, surroundings and service were as good as it gets, Cote du Boef was outstanding. Finally, in the morning we donned our robes and went down to the spa and had a pleasant swim then proceeded to the very nice breakfast (which included smoked salmon and the like). Overall we had a fantastic stay and we will definitely come again. 100% recommended 😀
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Parking is either £35 if the hotel staff park it or £21 if you use the NCP car park which is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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dalepgould wrote a review 22 Jan
1 contribution
The best hotel in York by a mile, from start to finish is pure class and excellence. The children came this time and were greeted with gifts and spoken to by staff in special way. Was absolutely lovely. This was our 4th stay and would ALWAYS come back the grand as nothing beats it.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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El about town wrote a review 22 Jan
Norwich, United Kingdom71 contributions56 helpful votes
+1
From start to finish, amazing. My partner booked us a two night stay here as a surprise birthday treat. I was thoroughly spoiled and would definitely come back. Arrival was lovely with such a lovely guy on the entrance, so helpful taking our luggage and letting us know what to do if the rooms weren’t ready. Didn’t need to worry though as our rooms were ready. Beautiful spacious room with everything you need: enormous bed, beautifully appointed headboard with lighting, switches for everything and usb plug points next to the bed. Dressing table and mirror in the right place, more plug and usb sockets. Kettle and coffee maker, lots of options and sweet little shortcakes. Mini fridge with lots of water and milk - filled each day and has chilled glasses in there if you want to bring some wine. No overpriced miniatures!!! Iron and iron board. Hair dryer. Safe etc. Beautiful big bathroom, big bath for two and full Compliment of Molton and Brown toiletries. Curtains are black out. Very comfortable. We ate at the Rise restaurant which was simply divine. The food was delicious. I had the shepherd pie which was a shoulder of lamb covered in mash which a rich gravy served separately. It looked a modest portion on arrival - but was incredibly tasty and very filling. My partner had beef cheeks which were melt in the mouth and plentiful, although he did manage a dessert 🤗 which was their milk and honey specialty. I had a little spoonful and it was delightfully light, unusual but tasty. We then went to the spa in the morning - I should give a little shout out to my partner who booked all this without me knowing - he got it spot on! The spa area is modest, but all you need, swimming pool is a good size and 4’ deep all along. Lovely sauna and steam room and jacuzzi which we made use of. All impeccably maintained, clean and comfortable. We had the drift away massage each was was simply amazing. The therapists are all lovely ladies, kind and informative and great at what they do. The massage was about an hour and so relaxing. Two nights was perfect, we weren’t rushed, they kept our luggage for us on our last day and the location is spot on for getting there by train. The guys on the door are great - so kind and helpful - we were very grateful for some words of wisdom on where to go in York. The staff in the hotel are all fantastic, friendly and helpful and truly made the overall experience perfect. We will be back!!!
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: We didn’t book breakfast as we wanted to sample the plethora of eateries in York
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Zara J wrote a review 22 Jan
2 contributions1 helpful vote
Had a fantastic girls afternoon at the grand with spa and afternoon tea package! Welcomed by most friendly and helpful doorman Wayne! After our time in the spa Trevor made our afternoon tea amazing! Drinks were promt and plentiful and nothing was too much trouble when we wanted to swap a couple of items on the menu.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$190 - US$290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cedar court grand hotel york, cedar court grand hotel and spa
FORMERLY KNOWN AS
The Grand Hotel & Spa
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
207
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THE GRAND, YORK: UPDATED 2023 Hotel Reviews, Price Comparison and 2,674 Photos (England) - Tripadvisor

Frequently Asked Questions about The Grand, York
Which popular attractions are close to The Grand, York?
Nearby attractions include Locked In Games York (0.3 km), Treasure Hunt York (0.4 km), and Can You Escape? York (0.2 km).
What are some of the property amenities at The Grand, York?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Grand, York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Grand, York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Grand, York?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to The Grand, York?
Conveniently located restaurants include Karoo Bar & Kitchen, skosh, and Casa Brazilian Rodizio.
Are there opportunities to exercise at The Grand, York?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is The Grand, York located near the city centre?
Yes, it is 0.9 km away from the centre of York.
Are any cleaning services offered at The Grand, York?
Yes, dry cleaning and laundry service are offered to guests.
Does The Grand, York offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Grand, York?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, Japanese, and Croatian.