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The Grand Hotel & Spa

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#6 of 46 Hotels in York
Certificate of Excellence
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1 room 2 adults 0 children
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The Grand Hotel & Spa
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3,685 Reviews from our TripAdvisor Community

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Showing 3,641: English reviews
Leigh, United Kingdom
Reviewed 21 September 2015

We stayed here as a pre-honeymoon. We had a nice time but it was a little bit expensive. We found the hotel had dropped in price by £15 a few days before staying there so called and were told that the amount would be knocked off the bill on check out. On checkout we were told that we should have...

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Helpful?
3Thank Andy L
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Andy L, Thank you for taking the time to write a review on your stay with us at the Grand Hotel and Spa. I am delighted to hear that you had a great stay with us and that the team were able to look after you so well. I am sorry to hear of the confusion on check out...

Reviewed 21 September 2015

We spent our mini honeymoon here for one night as a surprise from my parents, and I was so stunned at the beauty of the hotel! The staff were superb, and were so eager to help with any problems. My parents ordered flowers, chocolates and champagne to our room, so when we arrived they were waiting for us! We stayed...

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Helpful?
1Thank angels1783
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear angels1783, Thank you for taking the time to review your trip to York and your stay at The Grand Hotel & Spa. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. We believe that going the extra mile and providing an intimate...

Carlisle, United Kingdom
Reviewed 20 September 2015 via mobile

Spent a couple of days here for a birthday treat and from the moment we turned up to the moment we left the service was impeccable. We were in an executive room which was spacious and comfortable. The afternoon tea was delicious along with the breakfast. Made the whole stay very special.

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Helpful?
1Thank 7JoJoR
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear 7JoJoR, Thank you for taking the time to review your trip to York and your stay at The Grand Hotel & Spa. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. We believe that going the extra mile and providing an intimate...

Derbyshire, United Kingdom
Reviewed 20 September 2015

Loved this place, fabulous spacious rooms, resturant food is wonderful, pool is fantastic if a little small can be annoying with splashing children when trying to relax. recommend the back massage worth every penny, wanting to come back again in the future for afternoon tea

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Thank cat d
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear cat d, Thank you for taking the time to review your trip to York and your stay at The Grand Hotel & Spa. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. It will be our absolute pleasure to welcome you back...

Manchester
Reviewed 20 September 2015

Their attention to detail at every level was outstanding, from valet parking to breakfast every member of staff contributed to a special experience. The bedroom was beautifully appointed and the huge bed, duvet and pillows hugged us to sleep at the end of a long day. Faultless. If you stay for a cooked breakfast their black pudding is the best...

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Thank V7sac
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear V7sac, Thank you for taking the time to review your trip to York and your stay at The Grand Hotel & Spa. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. It will be our absolute pleasure to welcome you back here...

Durham, United Kingdom
Reviewed 19 September 2015

I stay in York on a regular basis and decided to sample the bar menu and drinks . The service was excellent . The champagne was superb . The bar / lounge area was very comfortable . However , the lounge menu was somewhat restrictive . I will certainly return .

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Helpful?
Thank Barbara S
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Barbara S, Thank you for taking the time to review your trip to York and your stay at The Grand Hotel & Spa. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. It will be our absolute pleasure to welcome you back...

Reviewed 19 September 2015 via mobile

We stayed in room 503 Executive room. Lovely clean spacious room. Super big comfy bed with feather duvet and pillows and a nice turn down service. The bathroom was great! Underfloor heating, Huge bath and a massive walk in full drench rain shower. The Molten Brown toiletries were a really nice addition. We really enjoyed our stay for my Birthday....

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Thank Catherine R
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Catherine R, Thank you for taking the time to review your trip to York and your stay at The Grand Hotel & Spa. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. It’s wonderful knowing that you were able to take full...

Bracknell, United Kingdom
Reviewed 18 September 2015

Lovely stay, slightly away from hustle and bustle of city centre, but a very easy 5 min walk. Charming room, a/c tea and coffee facilities robes slippers. Hearty breakfast, plenty of choice. Smiley happy staff

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Thank linda227124
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear linda227124, Thank you for taking the time to review your trip to York and your stay at The Grand Hotel & Spa. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. It will be our absolute pleasure to welcome you back here...

Stewartsville, New Jersey
Reviewed 17 September 2015

My daughter and I stayed at the Grand for only one night and left knowing that we would be back for more. Our visit was absolutely spectacular with the service beyond parallel. From the moment we entered the door, our every need was attended to with grace and style. We enjoyed several of the services including High Tea and the...

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Helpful?
1Thank rebelyn2
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear rebelyn2, Thank you for taking the time to review your trip to York and your stay at The Grand Hotel & Spa. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. It’s wonderful to hear you were able to take full advantage...

Horley, United Kingdom
Reviewed 15 September 2015

I stayed at this hotel for five nights and the service was first class. Not sure where to start with this hotel. Everything was just perfect. The restaurant was actually well priced for such a hotel and then food didn't disappoint. The breakfast was all that you would expect from a five star hotel, with attentive, friendly and helpful staff....

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1Thank wendydin22
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear wendydin22, Thank you for taking the time to write such a lovely review of our hotel. It’s wonderful knowing that we were able to make your stay so memorable. Here at The Grand we truly believe that going the extra mile and providing an intimate service is what truly makes us stand out – so it is wonderful to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hudson's
Hudson's
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 

Additional Information about The Grand Hotel & Spa

Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $229 - $490 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa
Hotel Style:
#2 Business Hotel in York
#3 Family Hotel in York
#3 Spa Hotel in York
#3 Romantic Hotel in York
#3 Luxury Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel & Spa staff and other travellers.
63 questions
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Questions? Get answers from The Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior Suites (if you can afford them) would be my go to room of chouce”
 of 5 bubbles lukeo723, 28 Mar 2017 | Read review
“Do not book a room at the front of this hotel, they are too noisy and you will not get any rest.”
 of 5 bubbles carolineh601, 19 Mar 2017 | Read review
“First floor facing the front of the hotel”
 of 5 bubbles Lol313, 14 Mar 2017 | Read review
“503 gives decent view towards rail station, quiet and clsoe to lift!”
 of 5 bubbles seawisedave, 10 Mar 2017 | Read review
“I am led to believe that each room in this hotel is different. Room 224 did not suffer from any disruption. It was a very pleasant stay.”
 of 5 bubbles 1stprinciples, 2 Mar 2017 | Read review
5 of 5