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Novotel York Centre Hotel

4 Fishergate, York YO10 4FH England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (543)
Room & Suite (201)
Videos (1)
What is Travellers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel York Centre Hotel
Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#37 of 51 hotels in York
Travellers' Choice
GreenLeaders Bronze level
Experience modern comfort in our newly refurbished rooms! Situated close to the celebrated historical city walls just a short riverside stroll from the centre, the hotel is perfectly located for exploring the historic and cultural delights of the city. The Gourmet Bar serves a range of dishes as well as light snacks and a sumptuous afternoon tea. There is a spacious outdoor terrace area and 24-hour room service for guests to enjoy. Kids can have fun in the play area, use the Nintendo Wii and Xbox in the hotel reception or enjoy our indoor pool! The hotel is less than 1 mile from both York Minster and the Railway Station and is a short walk from the shops, business centres and the University of York, York Racecourse is 10 minutes away by car. If you are planning to see a show at the Barbican or Shakespeare’s Rose Theatre, we are ideally located a short walk away from these venues.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Bar / lounge
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Room service
Coffee / tea maker
Flatscreen TV
Wardrobe / wardrobe
Laptop safe
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, Spanish, Italian and 2 more
3436Reviews56Q+A100Room tips
Traveller rating
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Popular mentions
SeanRS88 wrote a review Yesterday
Edinburgh, United Kingdom10 contributions25 helpful votes
Lovely, clean and spacious room. Powerful shower. Great service from the staff and excellent value for money. The bar and reception area is lovely and modern too. Nice 15 minute walk into the centre along the river. Highly recommend.
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Date of stay: January 2022
Toby P wrote a review Feb 2020
Amersham, United Kingdom6 contributions16 helpful votes
Hotel's Favourite
Great hotel, just a short stroll from the city centre. The rooms are comfortable and a good size. There is a decent swimming pool and a large, family friendly bar/lobby area. What really stands out is the friendly, hard working staff. Great buffet breakfast and lovely pizzas.
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Date of stay: February 2020Trip type: Travelled with family
5 Helpful votes
Response from NovotelYorkCentre, Hotel Ambassador at Novotel York Centre Hotel
Responded 28 Feb 2020
Good Afternoon TonyP631, Thank you for your feedback. We are so glad that you enjoyed the hotel and that you managed to take advantage of our facilities and great location. We really appriciate your kind words and positive feedback reagrding our fantastic team, and I will surely be letting them know. Myself and the team cannot wait to welcome you back to the beautiful city of York. Best Wishes, Chloe
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leigh wrote a review 14 Jan
London, United Kingdom1 contribution
You have much better hotels in the area and a better cost per night. £15 per day for parking, do not book the breakfast it’s disgusting!! We didn’t sleep all night due to the running toilet water. No Buffett, the breakfast they gave us had clearly been left out for hours as the bacon was brown and rock hard, I asked for new bacon which was the same but this time with plastic in it. No refund was given nothing but a change of room and not an upgraded room. General manger has no customer service skills and was aggressive and rude!!! We go away once a month and I would say this is one of my worse stays!!
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Date of stay: January 2022Trip type: Travelled as a couple
Room Tip: Do not book here!!
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philb92 wrote a review 13 Jan
Meltham, United Kingdom285 contributions166 helpful votes
Stayed here for three nights. Arrived very early and went to reception to let them know we would be leaving the car while we walked into York. The receptionist, Magdalena, informed us that our room was ready and that we could check in straight away.She was very efficient and extremely welcoming , making sure that we booked our breakfast times and that we knew where everything was. Our room was on the third floor overlooking the car park and it was very clean and had everything we needed. The shower was great with plenty of hot water and good water pressure. The bed was very comfortable and we slept well, although the quilt was a little on the thin side. Breakfast was well organised and we were well looked after by Max. We did have a slight problem with the room cleaning but a visit to reception soon sorted the problem. All staff at the hotel wore masks and surfaces were regularly cleaned. An enjoyable stay and we would definitely use this hotel again.
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Date of stay: January 2022
Sleep Quality
Jodie P wrote a review 8 Jan
1 contribution
We booked last minute and came to stay for our anniversary. The room was lovely and the staff even left us some chocolates. Everyone was very nice and welcoming and we would definitely stay here again :)
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Date of stay: January 2022Trip type: Travelled as a couple
US$79 - US$202 (Based on Average Rates for a Standard Room)
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United KingdomEnglandYorkshireNorth YorkshireYork
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Frequently Asked Questions about Novotel York Centre Hotel
Which popular attractions are close to Novotel York Centre Hotel?
Nearby attractions include Mindlock Escape Rooms (0.4 km), The York Army Museum (0.4 km), and York Castle Museum (0.3 km).
What are some of the property amenities at Novotel York Centre Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel York Centre Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Novotel York Centre Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Novotel York Centre Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Novotel York Centre Hotel?
Conveniently located restaurants include Robinsons Cafe, Penny's Bespoke Foodhouse, and Toto's.
Are there opportunities to exercise at Novotel York Centre Hotel?
Yes, guests have access to an indoor pool during their stay.
Is Novotel York Centre Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of York.
Are any cleaning services offered at Novotel York Centre Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel York Centre Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel York Centre Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.