The Elmbank Hotel
The Mount Driffield Terrace, York YO24 1GE England
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About
#26 of 53 hotels in York
Location
Cleanliness
Service
Value
Minutes from the heart of York city, overlooking the Knavesmire Strays, lies the Elmbank Hotel - a unique boutique 19th-century mansion with a rich history. Redesigned by Mackintosh contemporary, George Walton, the Elmbank hotel is home to one of the finest and most complete Art Nouveau collections in the UK. Here, impressive stained-glass, beautiful murals, and detailed stencils meld with modern and sophisticated facilities to provide a space of style, comfort, and interest. Drink & Dine Located within the art-filled boutique Elmbank Hotel, Leetham’s Brasserie and the adjoining Peacock Bar are some of York’s coolest places to eat and drink. Rich in art, culture, and flavour, Leetham’s Brasserie is one of York’s best restaurants, serving exceptional, locally sourced, and seasonal dishes in a beautiful, dramatic space. Take some time to relax with a cocktail at a quirky bar in York. Elmbank’s Peacock bar is filled with original Art Nouveau treasures and serves a curated, locally inspired cocktail menu and extensive wine list. Weddings & Special Events Every special occasion deserves a very special party venue. Elegantly styled with grand features that make for an event to remember, the Elmbank Hotel based in the heart of York is the perfect backdrop to your private event. Our art-filled hotel and dedicated events staff can cater for intimate weddings, lavish birthday parties, elegant private dining, and groups in search of unique spaces. Ready to celebrate in style? Speak to our team about private room hire today.
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Property amenities
Paid public parking nearby
Free internet
Bar / lounge
Highchairs available
Taxi service
Meeting rooms
24-hour security
Baggage storage
Street parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun terrace
Sun umbrellas
First aid kit
24-hour front desk
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Room features
Blackout curtains
Bathrobes
Housekeeping
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Languages Spoken
English, Italian, Polish, Portuguese and 1 more
Location
69Somewhat walkable
Grade: 69 out of 100
11Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Contact
The Mount Driffield Terrace, York YO24 1GE England
Getting there
Car HireSee all York car hire
377Reviews23Q+A66Room tips
Reviews
Traveller rating
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Most Recent
This is shame to write as we know people make mistakes but its how they are resolved. Last day having to wait over an hour to be served breakfast which ruined a good couple of days away.. we have used this hotel before and loved it but to wait over 20mins to even get your order taken and then watch people who got seated after you get their food first, to then wait over an hour to be fed was a little too much
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
What a lovely place ! Building oozes with character - all grade 2 listed art nouveau decoration . Bar is a lovely cosy area for drinks which we enjoyed both before & after our meal in the bistro . We opted for dinner , bed & breakfast which was great value . Dinner was superb as was the freshly cooked breakfast .Staff were great with particular mention to Chris the bar manager who was friendly and helpful , giving us information about the history of the hotel when we asked . Room was freshly & tastefully decorated . All this and just up the road from the city walls of lovely York !
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Get there early for parking space as they are limited . Try coffee & cake at the Bar Convent - a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Breakfast and evening meal were absolutely delicious. Disappointed that the restaurant was closed for lunch and without prior warning, however the location of the hotel is but a 15minutes walk into the city centre. There are plenty of cafes and pubs close by. Parking is an issue-it’s £10 per night IF you manage to get a space in the small car park and your space is not guaranteed should you need to journey in the car before the day is over. If you can’t get a space I would recommend paying for a space via the JustPark app. There is a payable space a near 3minute walk across the road on trentholme drive via JustPark. The space owner Owen was very helpful and friendly. The decor of the hotel is beautiful. My room and en-suite were gorgeous. It was a very quiet sleep, comfortable bed and temperature. There is a thermostat in the room for guest use. My room also had tea & coffee facilities including decaf and a mini bar with complimentary water and Kit Kats. Would definitely stay here again.…
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Date of stay: March 2023Trip type: Travelled with family
Room Tip: Be aware there are no lifts (the hotel website does state this)
Book parking via the JustPark...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Came for an overnight stay with friends. A beautiful boutique hotel, thoughtfully decorated and designed . Rooms were immaculately clean and very comfortable. We had a delux room which was huge with a gorgeous en-suite. Staff were very friendly and helpful. Breakfast was plentiful and delicious. Would highly recommend .
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Another Delightful Stay. Every time our time at the Elmbank comes to end it’s always with a little sadness as we hate leaving. Such a unique hotel in a beautiful part of York with a fantastic interior and lovely staff. We’ve stayed in 2 categories of rooms and for the price the House Superior Deluxe is our go to room (319 to be precise). It’s spacious beyond anything you could wish for and the bed oh the bed gives such a good nights sleep. The bathroom is Devine. The Staff are always friendly and helpful. We will be back soon.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
WOW WOW! What a beautiful hotel, booked this through “buy a gift” so wasn’t sure what to expect! We were upgraded to a deluxe double room which was absolutely gorgeous! The bed was huge and so comfortable! The room had so much character about it! The shower was brilliant! We had Bed, Breakfast and Dinner, the food was amazing, dinner was so good and the staff were brilliant!! Breakfast was also great, help yourself to all cold things and then you ordered your hot food which was freshly made to order, the full English was amazing!! Will definitely return here in the future!
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: It’s about a 15 min walk from train station, but some lovely little bars and restaurants on the way!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes1 Repost
Helpful
I had booked this for Sunday lunch as the 26th was my Birthday and I had decided to pay as my Husband had organised a fab weekend away in York. The only time available to book on the website was 4pm. We arrived and Reception and had a 'discussion' about the 3 for 2 course voucher which I had thought I have booked but hadn't! Bearing in mind the limited booking times, all tables were available bar one which had 4 people sitting on it. We were ignored by the bar staff for approx 10 mins, then a menu was delivered and 2 minutes later "Can I take your order?". My Husband expressed an interest in a bottle of wine to which the reply came "I'm sorry Sir we have no red wine!". A hotel without red wine for a Sunday lunch service................ Needless to say we got up and left and had a lovely meal elsewhere in the city. The interior of the building is stunning but everything else is a poor show!…
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Date of stay: February 2023Trip type: Travelled as a couple
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Check in and room good Then it all went wrong, All hotel staff had left for their Xmas party. Replacement staff who had never been in the hotel tried very hard but really struggled The hotel staff for next day breakfast were shocking, Tables were dirty, buffet was empty and not replenished a fiasco I contacted the hotel manager about this with no response. Not acceptable.
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Date of stay: February 2023
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was a great base for our trip to York. Our accommodation was in the “Lodge” which is the property over the other side of the road. The room size was very generous and comfortable. The hotel location is great as it’s only a 10-15 walk away from the city centre.
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: Small car park but good value comparatively.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Lisa Sutcliffe, General Manager at The Elmbank Hotel
Responded 4 weeks ago
Many thanks J6516X for leaving your review, we really hope to see you again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice room, but the sink would fill up whilst brushing your teeth, bringing up the dirt from the u bend and the shower was also slow draining so you can't have a long shower without it over flowing. The breakfast was reheated from the day before and over cooked although we booked breakfast for 2 mornings we only has it once because it was disappointing.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Lisa Sutcliffe, General Manager at The Elmbank Hotel
Responded 4 weeks ago
Thank you for taking the time to leave your review of your recent stay with us. We're sorry to hear that your experience fell short of your expectations, and we take your feedback very seriously. We always strive to provide our guests with a memorable and enjoyable stay. We'd like to apologise for any inconvenience or discomfort you may have experienced during your stay with us, we appreciate your comments on areas where we can improve the quality of our accommodations and services, and we will take your feedback into account as we continue to make improvements. Again, please accept our sincere apologies for any inconvenience you experienced during your stay with us. We hope to have the opportunity to serve you better in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$80 - US$155 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
62
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Claim Your ListingTHE ELMBANK HOTEL: UPDATED 2023 Reviews, Price Comparison and 519 Photos (York, England) - Tripadvisor
Frequently Asked Questions about The Elmbank Hotel
Which popular attractions are close to The Elmbank Hotel?
Nearby attractions include National Railway Museum (1.1 km), Can You Escape? York (1.1 km), and Rowntree Park (1.2 km).
What are some of the property amenities at The Elmbank Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and breakfast buffet.
Which room amenities are available at The Elmbank Hotel?
Top room amenities include a flat screen TV, a refrigerator, and blackout curtains.
What food & drink options are available at The Elmbank Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Elmbank Hotel?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to The Elmbank Hotel?
Conveniently located restaurants include Melton's, Karoo Bar & Kitchen, and Robinsons Cafe.
Is The Elmbank Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of York.
Which languages are spoken by the staff at The Elmbank Hotel?
The staff speaks multiple languages, including English, Italian, Portuguese, Polish, and Romanian.
Are there any historical sites close to The Elmbank Hotel?
Many travellers enjoy visiting York Cold War Bunker (1.4 km), Holy Trinity Church (1.6 km), and Merchant Adventurers' Hall (1.5 km).
Does The Elmbank Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is The Elmbank Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.