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BEST WESTERN PLUS Monkbar Hotel

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#26 of 45 Hotels in York
Certificate of Excellence
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BEST WESTERN PLUS Monkbar Hotel
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535 Reviews from our TripAdvisor Community

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Showing 530: English reviews
Southport, United Kingdom
Reviewed 1 week ago via mobile

This was my 3rd visit as the location is brilliant for a visit to York. Breakfast was great and the staff very helpful. Room was good but due to wooden floors we could hear everyone who passed. It has been about 3 years since we last went so was surprised that we had to pay £8 a night to park...

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Helpful?
Thank Elliep59
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Good evening Ellie, Thank you for completing the review regarding your recent stay with us at our property. Your business is important to us and we value the feedback so we can keep delivering high standards of service and improve the overall experience in the future. I'm pleased to hear this was your third stay with us and found the...

Rochdale, United Kingdom
Reviewed 1 week ago via mobile

Absolutely brilliant. Can't recommend enough. Staff were so pleasant to my elderly mum it made her trip. They located a wheelchair for her, advised on restaurants etc. Food lovely. Beautiful location.

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1Thank Southernbelle2558
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Thank you for completing the review regarding your recent stay with us at our property. Your business is important to us and we value the feedback so we can keep delivering high standards of service and improve the overall experience in the future. I'm thrilled that you and your mum had a wonderful time with us in York and that...

Reviewed 1 week ago via mobile

Firstly have to give credit to the staff who corrected my missbooking with no hassle. My French girlfriend was however disappointed by the 4 star quality (and the French misspelling on breakfast menu)

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Thank Luke W
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Good afternoon Luke, Thank you for completing the review regarding your recent stay with us at our property. I am pleased the reception staff were able to correct your booking on check in and I am sorry if your girlfriend was unhappy with any part of the stay. If you wish to contact me directly regarding any further comments please...

lancs
Reviewed 1 week ago

Spent 2nights three days at this hotel, staff very friendly, room clean, food excellent the breakfasts have loads of choice and recommend the steak night Wednesday evenings very handy for the city wall walk and the shambles and rest of shops. Literally minutes away from shambles

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1Thank Mgill2013
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Thank you for completing the review regarding your recent stay with us at our property. Your business is important to us and we value the feedback so we can keep delivering high standards of service and improve the overall experience in the future. I'm really pleased you had an enjoyable stay with us and it's good to know the staff...

Madrid
Reviewed 1 week ago via mobile

The location is very good, close to the city walls. The room was nice, clean and beds really comfortable. The big issue is the noise. It features wooden floors and windows, so, at least in our room (10) you can sleep when everyone in the hotel and in the pub outside has gone to sleep, which means 12:30-ish

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Thank jonybigud
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Your business is important to us and we value the feedback so we can keep delivering high standards of service and improve the overall experience in the future. Thank you for the comments have I'm glad that overall you had a nice time visiting York and I am sorry for any noise disturbance Thank you again and hope to see...

Reviewed 1 week ago

Great location, smart bedrooms, breakfast VG. Dinner fairly average and ate out most of time. I believe Hilton have bought it so this underlines the quality of this hotel. I would recommend for you average week-end stay or any other short term requirement.

Review collected in partnership with Best Western GB
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Thank Fergus C
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Thank you for completing the review regarding your recent stay with us at our property. I'm pleased to read you found the bedroom and location to your liking and enjoyed our locally sourced breakfasts we offer which is great. You are correct, we are to become 'DoubleTree by Hilton York' so exciting times ahead. Thank you for the recommendation as...

Reviewed 1 week ago

Great location very close to city centre. Staff very friendly and helpful, especially the receptionist who volunteered to go get me some Ibuprofen when I couldn't walk to local chemists (thank you so much). Breakfast is well cooked and tasty. Rooms are very clean and fairly recently styled. Others have mentioned the noise from traffic, but this isn't noticeable if...

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Thank Chris B
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Dear Chris Thank you for completing the review regarding your recent stay with us at our property. Your business is important to us and we value the feedback so we can keep delivering high standards of service and improve the overall experience in the future. I'm really pleased you had an enjoyable stay with us and it's good to know...

Aberdeen, United Kingdom
Reviewed 1 week ago

Stayed for three nights in this lovely hotel. Very close to city centre, rooms very clean and modern, bed was comfy. Staff were so friendly and helpful. Didn't have evening meal but breakfast was lovely. Lots of nice seating areas to sit with a nightcap and relax after a busy day. Would definitely recommend this hotel and look forward to...

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Thank Carol S
Management response:

Good morning Carol, Thank you for completing a review regarding your recent stay with us at our property. I am glad you really enjoyed your time with us. All comments have been noted and you are right to have a nightcap before bed after a busy day! Would be lovely to have you back in the future. All the best...

Liverpool, United Kingdom
Reviewed 1 week ago via mobile

We really liked it here. Great location literally steps away from the city walls. The hotel is spotlessly clean and very stylish. The staff are helpful and friendly. We only had the breakfast and some sandwiches but the food was really good. The single and only down point is that there is no pool or beauty salon but that reflects...

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Thank Gavins09
Management response:

Thank you for completing a review regarding your recent stay with us at our property. Many thanks for the wonderful comments. I am really pleased you found the hotel spotless and the staff helpful and friendly. As we move into our next phase as Hilton Doubletree, we will be implementing a fitness suite. Thank you again and hope to see...

Manchester, United Kingdom
Reviewed 1 week ago

The hotel was in a great location just a few minutes from the town centre and York minster.The hotel was very clean throughout and very welcoming.The staff could not do enough for you and made you feel welcome.

Review collected in partnership with Best Western
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Thank 884shaunh
Management response:

Thank you for completing a review regarding your recent stay with us at our property. I am very pleased you had a very nice stay with us and found the staff to be hospitable towards you during your visit. Pleased you also liked the location and found the hotel clean. Thank you again and hope to see you back soon....

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Amenities

Highlights
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Following an extensive £3m refurbishment program the Monkbar Hotel has been transformed into a stunning contemporary, boutique hotel 4 star hotel. Now boasting 125 individually designed and decorated rooms, some overlooking our Yorkshire courtyard garden, others overlooking the City Walls and some with a Minster View. As any true destination hotel our restaurant - The Yorkshire Bar and Grill - will not disappoint. A stunning bar and grill concept open for brunch from 8am daily, you will be greeted by staff with a professional yet relaxed approach, who appreciate the importance of great service - and great coffee! During the day you can take your pick from modern tapas-style dishes made with the best of Yorkshire produce or be swept away with an incredible restaurant menu. Armchairs and booths make the bar a perfect place for meeting friends you can simply relax in the bar with a glass of locally distilled Mason's gin and tonic or on sunny days enjoy a bite to eat in the beautiful walled garden. Produce is key, so our Head Chef Ben and the team have chosen incredible local suppliers to create a seasonal menu that will showcase the best of local produce and put The Yorkshire bar and grill firmly on the culinary map. ... more   less 

Additional Information about BEST WESTERN PLUS Monkbar Hotel

Address: St. Maurices Road, York YO31 7JA, England (Formerly BEST WESTERN Monkbar Hotel)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $143 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Monkbar Hotel 4*
Number of rooms: 125
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Also Known As:
Best Western York
York Best Western
Hotel Style:
#8 Family Hotel in York
#12 Luxury Hotel in York
#13 Romantic Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Monkbar Hotel staff and other travellers.
17 questions
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Edinburgh, United Kingdom
Newcastle, England, United Kingdom
3 months ago
Hertfordshire
1 month ago
Sheffield, United Kingdom

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Questions? Get answers from BEST WESTERN PLUS Monkbar Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 311 very spacious”
paulineshields, 21 Apr 2017 | Read review
“Only negative - people staying there seem to have no concept on how to close room doors quietly”
Mgill2013, 14 Apr 2017 | Read review
“Room away from the main road in quiet position”
Davidfrost63, 11 Apr 2017 | Read review
“second floor very quiet”
maca6, 10 Apr 2017 | Read review
“All seemed recently refurbished but best ask if you are getting one of those.”
LondonMetcalfe, 6 Apr 2017 | Read review
5 of 5